Added on Apr 10, 2012 | Filed Under: Press Release

Ochsner Critical Care Telemedicine Program Provides “Second Set of Eyes” to Critically Ill

NEW ORLEANS –   With the recent implementation of the Ochsner Critical Care Telemedicine, the benefits of a remote ICU program are now available 24/7 to patients in ICUs at the Ochsner Medical Center campuses at Kenner, Baton Rouge and Baptist. More Ochsner patients will leave the hospital faster, healthier and with fewer complications, thanks to the “second set of eyes” monitoring every ICU patient.

Ochsner Critical Care Telemedicine Program connects Ochsner’s bedside care teams with off-site critical care physicians and nurses using advanced software and continuous remote monitoring technology from Philips. The software detects and advises clinicians of important trends and changes in a patient’s condition, enabling more proactive care with fewer complications.  Use of the 2-way audio-video capability also allows the off-site physician to interact and collaborate with the bedside medical team and the patient’s family to make important, time-sensitive patient care decisions.  

Studies have shown improved outcomes and decreased lengths of stay for patients in ICUs managed by intensivists (physicians trained as specialists in critical care). Specifically, the Philips eICU Program has shown a 22 percent reduction in severity-adjusted ICU mortality and a 23 percent reduction in length of stay. However, as there is a severe shortage of these specialized doctors in the U.S., many hospitals are unable to have critical care physicians on-site 24 hours a day. The Ochsner Critical Care Telemedicine Program solves this problem.

“The Ochsner Critical Care Telemedicine Program will offer increased peace of mind to our patients and families as it will provide additional oversight from trained critical care specialists looking after patients in our ICUs at all times,” said Dr. David Taylor, Section Head, Critical Care Medicine, Ochsner Medical Center. “

Ochsner Medical Center – North Shore will implement the Critical Care Telemedicine Program later this summer in Slidell and Ochsner Medical Center and the West Bank campus will add the system to their Critical Care Units in October. In addition to the approximately 150 beds that will be monitored across the system, capacity will exist to serve other hospitals in the region. As the only healthcare provider in Louisiana with a remote ICU program, Ochsner will serve as a statewide resource to community and rural hospitals which can benefit from expanded critical care staffing and technology.

HealthGrades recently named Ochsner among the 100 Best Hospitals in the Nation and #1 in Louisiana for Critical Care. For further information on the Ochsner Critical Care Telemedicine Program or our other telemedicine programs, please visit ochsner.org/critical


Ochsner Health System is southeast Louisiana’s largest non-profit, academic, multi-specialty, healthcare delivery system with eight hospitals and over 38 health centers in Louisiana. Ochsner has been named the Consumer Choice for Healthcare in New Orleans for 16 consecutive years and is the only Louisiana hospital recognized by U.S. News and World Report as a “Best Hospital” across seven specialty categories. Ochsner employs more than 13,000 employees, over 850 physicians in over 90 medical specialties and subspecialties and conducts over 300 clinical research trials annually. Ochsner Health System is proud to be a tobacco-free environment. For more information, please visit ochsner.org and follow us on Twitter and Facebook.

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