Most Wired Hospitals Lead Industry in Consumer-Directed Health Care
NEW ORLEANS - Ochsner Health System has been named one of the nation's Most Wired, according to the results of the 2008 Most Wired Survey and Benchmarking Study released in the July issue of Hospitals & Health Networks magazine, which has named the 100 Most Wired hospitals and health systems since 1999. Ochsner has been listed for the last five years. In addition, Ochsner was listed among the "Most Wireless" - a recognition extended to only 25 of the nation's health systems.
Hospitals & Health Networks, a publication of the American Hospital Association, releases its annual list of the "100 most wired hospitals and health systems" every July.
The nation's 100 Most Wired hospitals and health systems are helping consumers take charge of their healthcare by providing more tools via the Internet, according to results from the 8th annual Most Wired Survey.
Of the 79 % of Most Wired hospitals that have a patient portal:
- 57 percent of Most Wired hospitals allow patients to pre-register for services from scheduling tests to appointments on-line;
- 47 percent of Most Wired hospitals allow patients to check test results online; and
- 35 percent of hospitals provide patients the opportunity to visit a physician virtually.
"Healthcare information technology is a critical component of the healthcare delivery system," says Dr. Lynn Witherspoon, System Vice President and Chief Information Officer of Ochsner Health System. "Consumers are doing everything from booking travel to managing their finances from their living rooms. The Most Wired hospitals provide the same opportunities with healthcare," says Alden Solovy, executive editor of Hospitals & Health Networks.
The nation's 100 Most Wired are also using information technology to improve quality, satisfaction and patient care by investing in technology to streamline business and clinical practices; to reduce medical errors; and to improve clinical outcomes. The Most Wired Survey is conducted annually by Hospitals & Health Networks magazine, which uses the results to name the 100 Most Wired hospitals and health systems. It focuses on how the nation's hospitals' use information technology for quality, customer service, public health and safety, business processes and workforce issues.
Hospitals & Health Networks conducted the 2008 survey in cooperation with Accenture, McKesson Corp. and the College of Healthcare Information Management Executives. The July H&HN cover story detailing results is available at www.hhnmag.com/2008MW.
Ochsner Health System (www.ochsner.org) is a non-profit, academic, multi-specialty, healthcare delivery system dedicated to patient care, research and education. The system includes seven hospitals and over 35 health centers located throughout Southeast Louisiana. Ochsner employs over 600 physicians in 80 medical specialties and subspecialties and over 300 clinical research trials annually. Ochsner was ranked one of the "Best Places to Work" by New Orleans CityBusiness in 2005, 2006 and 2007 and received the Consumer Choice for Healthcare in New Orleans for 12 consecutive years. Ochsner was ranked as "Best" Hospital by U.S. News and World Report in 2007. Ochsner has over 10,000 employees system-wide.