Financial Services and Billing

We know that hospital and physician bills along with health insurance claims can be confusing. We have created this site to help you better understand our patient billing process and to answer some of the most frequently asked questions we receive. If you have specific questions about your statement, call Ochsner's Patient Account Customer Service Department weekdays between 8:00 a.m. and 5:00 p.m.

To contact us in writing: Ochsner Health System Patient Financial Services 
                                              1514 Jefferson Highway
                                              New Orleans, LA 70121 

To contact us by telephone: Phone: 504-842-4190
                                                    Toll Free: 1-800-343-0269 
                                                    TTY: 504-842-3891 

To contact us by email: billing@ochsner.org