Personal Service
International Health Services at Ochsner provides assistance to our international patients that reaches beyond expert healthcare. The department is staffed by a full complement of service specialists to assist in your travel to and from our facility. We hope to make your stay with us as trouble free as possible. Included in Ochsner's personal services are:
- Assistance with financial estimates and package pricing
- Coordination of all visa and passport requirements
- All travel arrangements to and from Ochsner Medical Center
- Hotel accommodations
- Medical appointments and test scheduling
- Arrangements and/or reservations to area attractions
- Financial coordination and banking needs
- Special nutritional needs
- Follow-up medical reports provided to patient or his/her physician
Accommodations
The Brent House Hotel
The Brent House Hotel opened in New Orleans, Louisiana in 1954 to offer lodging to the general public with an emphasis on serving the needs of Ochsner Health System's patients and their families. As the reputation of Ochsner has grown throughout the United States and Latin America, so have the services offered at the Brent House. We recognize the diverse needs of our guests, whether they be Ochsner patients and families, tour groups, conference attendees, or vacation travelers. Reflective of this, our staff is fluent in English, Spanish and German. The Brent House is located between New Orleans International Airport and the famous French Quarter and downtown areas. Attractions including the Louisiana Superdome, the famous Audubon Zoo, and City Park are minutes away.
Guest Rooms
Our 143 guest rooms surrounding the lovely, enclosed six-story atrium are beautifully appointed and comfortably furnished with queen or two double beds. We offer satellite TV with first run movies, covered parking, room service, complimentary coffee service, and a refrigerator in each room. We have special accommodations for guests with disabilities as well as large suites with parlors and dining areas. Our staff is bilingual and our concierge can assist our guests with any special arrangement they may need during their stay.
Amenities
Our enclosed six-story atrium, featuring fountains, tropical foliage, gazebos and comfortable furnishings is characteristic of both New Orleans and Latin American architecture, and is a tranquil place for guests and visitors to relax. Other amenities include:
- Bilingual staff
- Ochsner Gift Shop
- On-site health club
- Access to Elmwood Fitness Center
- Barber shop
- Beauty shop
- Heated outdoor swimming pool and whirlpool
- Tivoli Gardens Cafe
- Room Service
- Adjacent to all services offered by Ochsner Health System
