Patient Resources

Support Groups

The transplant social workers lead several support groups to assist and educate patients and families with various transplant issues. These support groups meet monthly at Ochsner Medical Center on Jefferson Highway.

Click here for information on support groups currently being offered. For more information on support groups and meeting dates, contact our social workers at (504) 842-3925.

The Brent House Hotel

On-site lodging is available at the Brent House, our full service hotel located on the Ochsner main campus. For reservations or information call 1-800-535-3986 or visit the Brent House web site.

Levee Run Apartments

Long-term care of each patient is a collaborative effort between the Ochsner team and referring physician. Affordable, apartment style accommodations are also available for out-of-area patients and their families during early post-transplant care. Each apartment is furnished, has a full kitchen, and is located within walking distance of the hospital. Transplant social workers can provide more information about these special accommodations.

Ochsner Flight Care

Ochsner Flight Care is a 24-hour emergency transport service with 14 years of transport experience. Operated by the Ochsner Foundation Hospital, Flight Care is capable of transporting critically ill or injured neonatal, pediatric, adult and high risk obstetric patients. Emergency transport of these type patients can be accomplished via medically equipped helicopter, fixed wing, or ground EMS unit. For more information visit the Ochsner Flight Care web page.

Interpreter Services

Language services are available 24 hours/day, 7 days per week free of charge. Face-to-face interpreter service is available at Ochsner Medical Center - New Orleans directly through the International Health Services Department at (504) 842-3719 Monday - Friday, from 7:00 a.m. to 5:00 p.m. During all remaining times, the Hospital Switchboard operators act as liaison to access face-to-face interpreter service. For more information on interpreter services, click here.

Pharmacy Assistance Program

The Patient Assistance Programs (PAP) are offered as a courtesy to patients by pharmaceutical companies and other non-profit organizations. They offer funds to help pay for medications to underinsured patients or actual free medications to uninsured patients.

The Ochsner Multi-Organ Transplant Institute recognizes financial hardship expressed daily by transplant patients and their inability to afford important transplant medications vital to life after transplant. Our PAP Coordinator assists patients with applying for grants and other assistance to help patients afford transplant medications and other maintenance medications post transplant.

Patients are usually referred to the PAP office by our transplant Social Workers during the transplant work-up process and/or referred by our transplant pharmacist and staff post transplant during discharge medication teachings. Commonly, many patients are referred after their transplant has occurred and have experienced changes in their insurance coverage such as, removal of transplant medications from the insurance’s formulary list or loss of insurance altogether.

Having the Patient Assistance Coordinator is a successful and an integral part of the transplant process. There are about 200 patients receiving assistance through the Patient Assistance Program and we have saved patients over $5M in co-pays for their transplant and non-transplant medications.

Transplant Hotline 1-800-643-1635