Webcam Systems : About

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The arrival of a new baby is an amazing time for a family. For some whose babies need to be admitted to the Neonatal Intensive Care Unit (NICU), those first days, or weeks, can be difficult. The separation from their infant can be hard for any mother or family.

At Ochsner, we are committed to being a family centered care facility and understand parents are an important part of the care giving team. We offer a free webcam service so families with Internet access can watch the new baby from any computer or mobile device.

Webcams do not take the place of in person visits and the hands-on-care you provide but it is a way to stay connected with your baby. It is also a way for those that are too young or too far away to see the newest member of your family.

These web cams can also be used during births to connect family members that are separated by long distances.

Benefits to You and Your Family

With our system, you have a secure view of your baby in the NICU that facilitates the bonding experience. Individual cameras mounted in the NICU allow real-time viewing securely over the Internet.

  • Helps strengthen the bond between parent; it’s the next best thing to physically being there.
  • Your entire family has access to real-time video of the newest family member.
  • Peace of mind in knowing everything is okay as access is as close as your smartphone or computer.
  • Easy to use, even for family members who are not computer savvy.
  • Secure and reliable with access control so no one can view your baby’s video unless you have given them the login information.

Webcam Reminders from Our Team

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  • Your baby’s camera will be on intermittently 24/7. Our goal is to have it available to you as much as possible.
  • If camera is off, please check back in an hour.
  • Do not be anxious if you log on and the camera is off. It may be off when care is being given to your infant, during doctor rounds, shift change or if the unit is busy with other infants.
  • During viewing you may catch your baby smiling, sucking, crying, or even spitting. At one time or another, all babies do these things. Over time, you will get to know your baby’s personality.

Webcam Suggestions from Parents

  • Mothers who are unable to get out of the hospital bed can watch their baby.
  • Family members that are too young to come into the NICU can see the baby.
  • Share viewing of baby with close family and friends that live out of town.
  • Log in and see baby when mom gets ready to pump.
  • Log in and see baby to start and end your day or when you can’t be there in person.

How to Use the System

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  1. You will need to sign a written consent then a username and password will be assigned. This username and password cannot be changed. Please note: Parents are responsible to whom they give the username and password
     
  2. The camera is powered on and off by the medical team caring for your infant.
    To view your baby from the webcam system, go to https://www.nicview.net/login.aspx and enter your assigned username and password.
     
  3. The NICU webcam system provides real-time viewing. It does not store any video or patient information. It is illegal to record or copy this video. If you see a message that care is being given to your baby, the camera is temporarily turned off.

To contact the Ochsner Medical Center Neonatal Intensive Care Unit, call 504-842-3650