Here When You Need Us
- Ochsner is the only local healthcare system that schedules doctors appointments 24 hours a day, seven days a week. For more information, call 504- 842-3155 or toll free at 1-866-624-7637.
- Each Ochsner Primary Care Office offers same day/next day appointments for patients with urgent health care concerns.
- Ochsner On Call is a special service that provides health education and advisory services after hours, seven days a week. Our registered nurses are waiting on the line to discuss your healthcare concerns and to help determine if your symptoms require a trip to the emergency room or a visit to a physician. They'll even offer appropriate self-care techniques. This service is free and can be reached by calling 504- 842-3155 or toll free at 1-800-231-5257.
Basic Services
- Teaching our patients about wellness and disease prevention
- Providing urgent care and care for chronic problems, such as high blood pressure, high cholesterol and diabetes
- Scheduling, reviewing and interpreting diagnostic tests
- Coordinating other medical specialists, as needed, and consulting on your general care
- Providing prescription refills and pharmaceutical consults
- Overseeing hospital and emergency room follow-up care
- Recommending adult preventative health screenings: click here to view our most current offerings organized by age range.
- Facilitating electronic medical records: that means your medical records will be and are available from any Ochsner location on the map. This allows for the most consistent patient care, both for routine health needs and more complex medical conditions.
Patient Satisfaction
Ochsner Health System measures patient satisfaction results to identify ways to become even better at meeting patients' expectations, while providing the best care possible in a safe and comfortable environment. As a patient receiving care at Ochsner Health System, you may receive a survey asking you about our care and service. Your thoughts and experiences are critical in helping us make the changes necessary to provide the healthcare experience you have come to expect. If you receive a survey, we encourage you to take the time to share your opinions with us.
