For patients with scheduled appointments in the next couple of months, a member of our team will be reaching out to you to see if your appointment qualifies for a virtual visit. We’re making individual recommendations about the appropriate steps to take. While some critical care will proceed as planned or be temporarily postponed, some care will be moved to virtual visits through MyOchsner.
During a virtual visit, you and your provider will meet using video on a phone, iPad, tablet or laptop. Your provider can answer any questions you have, address your healthcare needs and adjust your medications, if needed. To learn more about how to complete a virtual visit please visit: ochsner.org/MyChart-virtual-visit.
As we attempt to limit exposures of our patients and staff to the coronavirus, during this interim period you may see a different member of our care team. As always, our providers share your single medical record and fully understand your medical history.
One of the best ways that we can protect our patients is to limit the number of individuals that patients and staff are exposed to. With this in mind, we have decided to limit the number of obstetric providers performing deliveries on the labor and delivery unit for the foreseeable future. What this means is that you will likely not have your doctor present for your delivery; instead one of his or her partners will be there for your delivery. You can expect these changes in all cases of delivery including spontaneous labor, scheduled cesarean delivery or induction of labor.
While this is all hard to take in as the relationships developed over the months of care in pregnancy are very strong, we assure you that there will be no deviation from our group’s strong and universal standards of care. This decision has not been easy for any of us, but above all else, we value protecting the families we care for and their entire communities. Thank you for your patience and understanding.
For the safety of our patients, your loved ones, our employees and our community, we are following the State of Louisiana Office of Public Health requirement to limit potential exposure of COVID-19 to patients. We currently have a zero-visitor policy with limited exceptions. Only under the conditions below are visitors allowed to see patients.
Essential visitors include laboring moms who may have one spouse/partner as a visitor. Doulas are not allowed, unless they are your one essential visitor. Patients are limited to one essential visitor per day. All Essential Visitors will be screened through temperature checks and appropriate questioning.
Essential Visitors will be provided one mask and should keep it for the duration of their visit (even if returning the following day).
To get real-time updates on Ochsner’s visitor policy, appointments, closures and other service changes visit ochsner.org/coronavirus.
Rest assured that Ochsner remains well-equipped to meet the demands of our patients during COVID-19. For more information, please call our COVID-19 Obstetrics hotline, at 504-842-1044, open Monday-Friday, from 8:00 a.m. – 5:00 p.m or contact your care team via MyOchsner and/or by phone.