Ochsner is ready to provide the care you need.
Virtually online or in person, Ochsner is here to care for you and your family. If you have delayed scheduling an appointment due to COVID-19, now is the time to schedule.
Your health is our priority. With new safety and screening measures in place, we are now scheduling appointments and procedures that are time-sensitive and were postponed by COVID-19.
To schedule an appointment, contact us or schedule online using MyOchsner.
3 Options to Check-in For Your Appointment
With mobile check-in and curbside arrival, you have the option to wait comfortably in your car, and we'll keep you updated while you're waiting.
1. MyOchsner mobile check-in lets you skip the registration desk. Simply complete ePre-Check before your appointment and click "I'm Here" in the app when you park. We'll be alerted when you've arrived.
2. Not using MyOchsner or don't see the mobile check-in option? With curbside arrival, you can call to let us know you've arrived. Just look for the banners with the phone number to call.
3. Visit the registration desk to check in. For your safety, we've installed sneeze guards at all registration desks.
We’re taking extra steps to make your comfort and safety our top priority.
- In addition to our existing ongoing safety procedures, we’ve added new measures to help keep you well.
- Providing masks and temperature checks for all patients and providers. Masks are required to be worn while on-site at all Ochsner facilities.
- Many locations now offering mobile check-in and curbside arrival. These options allow you to check in remotely and wait in your car or in the lobby
- To minimize the spread of germs, our providers and teams are not shaking hands upon greeting patients. Learn more here.
- Organizing our locations to allow for social distancing
- Adding additional hand sanitizer stations
- Regularly cleaning and sanitizing all public areas
- Redesigning our facilities to align with social barriers and patient safety efforts
- Eliminating lines at screening areas, appointment check-in, food service and elevators with social distancing stickers and signage to keep patients and employees safe
- Reducing the number of patients and staff allowed in elevators and restrooms
- Maintaining our current visitor policy to reduce the risk for our patients
Look for our cleaning crew!
In addition to the deep cleaning we’ve already conducted, we will also have dedicated teams in place to do enhanced cleaning in the common and procedural areas. Our cleaning crew will be clearly labeled to reassure our patients that all exam tables and equipment have been wiped down thoroughly between patients. We have allotted time between appointments for our crews to adequately clean each exam room after it has been used.
Virtual Visit Appointments
We’re now offering virtual visit/online appointments for primary and specialty care.
During COVID-19 we have added new virtual visit offerings for some appointments and are continuing to offer this option for patients who would prefer to see their provider virtually.
During your virtual visit, you and your provider will meet using video on a phone, iPad, or tablet. Your provider can answer any questions you have, address your healthcare needs and adjust your medications if needed.
What you need for a virtual visit:
- An iPhone, iPad, or Android device
- The MyChart app downloaded on your device
Click here for a how to guide for virtual visits through MyOchsner.
Contact your care team to learn more about if this option is right for you.
For common illnesses, urgent care needs, and behavioral health and well being you can also see a provider from home, anytime with an Ochsner Anywhere Care virtual visit.
What is a virtual visit?
At Ochsner Health, virtual visits offer immediate access to a healthcare provider from your smartphone, tablet or computer. With MyOchsner, you can schedule an appointment, view test results or refill a prescription.
Enhance Your Virtual Visit
When you combine 24/7 virtual visits with the Ochsner Anywhere Care Health Kit you get unparalleled convenience without leaving home.
This handheld device allows you to capture physical exam data to share with your provider during your visit.
Protocols
In addition to our existing ongoing safety procedures, we’ve redesigned parts of our facilities to ensure our patients stay well.
Clinic and Public Seating Areas
- Removing any chairs that are cloth or connected together
Furniture Layout
- Chairs will be 6 feet apart in seating areas
- Dividers will be set up throughout the lobby to provide added social barriers
- All coffee tables will be removed/replaced to support social distancing of chairs
Personal Protection Equipment (PPE)
- Masks will be provided to all patients, at all screening and entrance locations. Gloves will also be available upon request.
- No-touch hand sanitizer stations will be located throughout all facilities
- Frequent reminders about handwashing will be stationed throughout facilities
Facility Precautions
- Removing public water fountains and coolers
- Removing all coffee stations in common areas
- Replacing carpet in exam areas with vinyl flooring
- All signage will be laminated or permanent to ensure easy sanitation
Registration Kiosks
- Each station will have wipes to clean screens in between each use
- Each kiosk will have a hand sanitizer station
Helpful Resources
Schedule Your Appointment
To book, contact your provider or schedule online by calling or logging into MyOchsner.
Call to Schedule Schedule Online
Find a Doctor Near You
Are you looking for a specific doctor? Find your doctor and schedule an appointment.
Pharmacy Pick-Up and Delivery
To keep you healthy, we’ve added curbside pick up to many of our Ochsner Pharmacy locations. When you arrive at the pharmacy, just give us a call and we’ll bring your medications out to you. Free prescription delivery is now offered to your home or office within a 20-mile radius of any Ochsner pharmacy.
Find a Location
COVID-19 Updates
We are constantly updating information related to the coronavirus (COVID-19).
