Ochsner Health is a system that delivers health to the people of Louisiana, Mississippi and the Gulf South with a mission to Serve, Heal, Lead, Educate and Innovate.
Ochsner Health is a system that delivers health to the people of Louisiana, Mississippi and the Gulf South with a mission to Serve, Heal, Lead, Educate and Innovate.
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For more details, please visit the MyOchsner page. Please ensure that sure your mobile device is updated with the latest iOS or Android software before attempting a Virtual Visit.
Shaina Matthews, NP, is able to see patients residing in the following states: Louisiana. Please confirm your eligibility before booking a virtual visit with this provider.
To Schedule a Virtual Visit with This Provider:
For more details, please visit the MyOchsner page. Please ensure that sure your mobile device is updated with the latest iOS or Android software before attempting a Virtual Visit.
Shaina Matthews, NP, is able to see patients residing in the following states: Louisiana. Please confirm your eligibility before booking a virtual visit with this provider.
Shaina Matthews delivered with compassion, professionalism and excellent care!!! Highly recommendable!!!
Provider was knowledgeable and professional.
I really liked Ms. Matthews. She was friendly, knowledgeable & very approachable. She worked with me on my medicines. Answers emails in on my medicines. Answers emails in Ochsner portal quickly.
Were you able to get answers to simple questions from this provider without scheduling an appointment? Not really. I had to schedule an appointment for most of my questions. Was this provider sympathetic to your situation? Yes, they were sympathetic and caring Do you feel that you could have received better service somewhere else? No, I don't think so Does this provider remember you and your circumstances at every appointment? Yes Did this provider answer all of your questions? Some were answered
Source: Wellness.com
Did you leave the office feeling satisfied with your visit? Yes Did this provider seem well-trained and experienced? Yes, they seemed very qualified Does this provider use current and safe equipment? Yes Did this provider prominently display their diplomas or business license? Yes Did this provider answer all of your questions? Yes
Source: Wellness.com
Did you spend a lot of time in the waiting room at this provider's office? No, my appointment started at the scheduled time Did you notice a foul odor when you arrived at this provider's office? No, I didn't notice an odor Was this provider's office easy to locate? Absolutely! It couldn't have been easier! Were you able to get answers to simple questions from this provider without scheduling an appointment? Yes
Source: Wellness.com
I'll definitely be going back. I didn't have a bad experience. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They didn't display their qualifications. It made me nervous.
Source: Wellness.com
Was this provider friendly? Yes Did you feel safe in this provider's care? Yes Was this provider argumentative or easily angered? No, they were very calm and understanding Did you notice a foul odor when you arrived at this provider's office? No, I didn't notice an odor Were the waiting room chairs comfortable at this provider's office? Yes
Source: Wellness.com
Did this provider answer all of your questions? Every question I had was answered thoroughly Was this provider's staff friendly? Yes, they went above and beyond Did you leave the office feeling satisfied with your visit? Completely!
Source: Wellness.com
Were the restrooms clean at this provider's office? Yes, I could tell they were cleaned regularly Was it easy to find parking at this provider's office? Extremely easy, and close to the entrance Was this provider's office too loud? Not at all, it was very peaceful and quiet Did this provider seem up-to-date with the current advancements in their field? Yes, they were informing me of new advancements that were extremely recent Did this provider answer all of your questions? Every question I had was answered thoroughly
Source: Wellness.com
Did this provider answer all of your questions? Yes Was this provider's staff friendly? Yes Did you leave the office feeling satisfied with your visit? Yes
Source: Wellness.com
These patient verified ratings are based on the provider scores on the nationally developed Clinician & Group Survey. Actual top box results for this question are translated to a 1-5 scale, and the star scores are measured on that scale, with 5 being the best score.
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Based on 65 Patient Verified Ratings