Ochsner Baptist - A Campus of Ochsner Medical Center is a fully accredited, 182-bed hospital staffed by more than 300 trusted and skilled physiciansand routinely recognized for excellent care. The hospital, located in the heart of New Orleans, features private, inpatient rooms, an intensive care unit, state-of-the-art operating rooms and two cardiac catheterization labs.
Ochsner Baptist is home to the Women’s Pavilion, a trusted and convenient place for women of all ages to connect to the expert care they need, providing comprehensive and specialized obstetric and gynecological care and surgery. From standard and specialized obstetric and gynecological needs and gynecological robotic surgery, to high-risk maternal fetal medicine physicians, Ochsner Baptist has it all. When it's time to deliver, Ochsner Baptist offers private labor and delivery and postpartum rooms and alternative birthing options such as water births. Ochsner Baptist received top marks from U.S. News & World Report for Best Hospital for Maternity, the highest rating U.S. News & World Report awards for maternity care. Ochsner Baptist also received the Birth Ready+ Designation by Louisiana Perinatal Quality Collaborative (LaPQC).
In addition, there is an onsite, state-of-the-art imaging center and laser vision center distinguished by our quality care, excellence in specialty care and high patient satisfaction scores.
A team of board-certified ER physicians staffs our 24-hour, full service emergency room that offers two trauma rooms, 12 patient rooms and is equipped with specialized geriatric amenities for seniors.
Ochsner Baptist is home to a health center with physician offices such as primary care, urology, orthopedics, back and spine services, pain management and many more. We also provide convenient primary care services at our Mid-City clinic with same-day and next-day appointments and accessible parking.
Online Reviews
Malorie (I hope I spelled it right, ER Nurse), was the best I could have asked for. She was so kind and caring, if all healthcare was like her, we’d live in a much better world. I didn’t interact with her much, but RN Emily was also incredibly kind. I wish I knew her name, but there was another nurse that stayed to hold my hand while I had an IV put in (I’m deathly afraid of needles), and that made all the difference. This is a first class medical facility! It’s the amazing nurses that set it apart, I only have a few names, but in my two visits, the amazing nurses made my stay enjoyable instead of scary. The nurses made me change my accounting career path to go back to school to become a nurse. I really wish I had every name, but the whole ER nursing staff (and I’m sure every other department) deserves a standing ovation!
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best!
Source: Google
In n out
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us!
Source: Google
My ambulatory experience was nothing less than smooth, professional, and well executed from the time I checked in until I was helped into my daughter’s car to go home. The unit is clean, private, smoothly run from area to area, and staffed with well trained, confident, supportive professionals.
Our Response:
Thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!
Source: Google
A very warm and welcoming facility,the staff is so wonderful and very professional,they treat you like family,a very loving,caring,compassionate group, Thank You so much!!!
Our Response:
We appreciate your kind words. Compassion and empathy are the cornerstones of our patient-client relationships. Thank you for the kind review.
Source: Google
Outstanding hospital and clinic. Friendly, kind, courteous staff and service workers.
Our Response:
Thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!
Source: Google
My overall experience was GREAT but I can't give 5 stars because my only complaint ***warning I'm not trying to scare anyone just offering my experience and hopefully someone will learn from my mistake*** it's a HUGE one for me. Whoever the anesthesiologist was that did my epidural was CLEARLY new. I have never felt pain like that in my entire life. It took him forever , even with guidance of someone else who was obviously training or supervising him. They made my husband step out of the room prior to, this was my first red flag, once they got started I could see why they make loved ones step out. I know the initial feeling stings but this was waayyy beyond that. It felt like screws were being driven into my spine, the man kept moving and asking if I still feel it and I couldn't answer him honestly... For insight I have a good tolerance for pain, I've had a child before and never even felt the epidural but this one made me want to SCREAM. I was drenched in sweat and shaking it was AWFUL. I don't know if this was a student or what but had I known I would have refused ANYONE who is not a seasoned professional to touch me. This traumatized me and honestly makes me terrified to have children or return to Ochsner if I do. I hate to say it because everything else was GREAT. 15 minutes of excruciating pain for my baby boy, I'd do it a thousand times over but please take it from me make sure you have an "Attending", and not a "Resident" practicing on you!
Our Response:
On behalf of Ochsner Health, thank you for sharing your experience with us. We always strive to provide the best possible care for our patients. We're sorry that this wasn't the case during your last visit. If you'd like to share any more feedback, please reach out to us at feedback@ochsner.org, including your name and contact information. Thank you.
Source: Google
Had FABULOUS care! Surgery/ Recovery and stay was a great experience. Dr Kay took the utmost care. All the love to my nurses, housekeeping staff and nutrition staff was top notch! Well done and thank you!😃🙏🏻
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best!
Source: Google
Outpatient was very professional and helpful.
Our Response:
We're very glad to hear it! Our commitment is to our patients well-being. We'll make sure that our team is recognized for their excellent service.
Source: Google
Excellent care for my dating ultrasound and pregnancy confirmation appointment. Everyone from the sonographer and her trainee, to the nurses, to the security and administrative workers were beyond helpful and kind. I really couldn’t have asked for a better experience.
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
Each time I visited Ochsner Baptist, I was treated excellent. The time I spent there was pleasant. I would refer my experience highly. Thank you.
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us! This response is provided on behalf of Ochsner Health.
Source: Google
No comments. I've voiced those in my survey just get back to the care that made me a believer in your services, and we'll see what develops that's what I truly want to see 👀 ✌️
Our Response:
Hi, on behalf of Ochsner Health, thanks for taking the time to leave us a review. We're sorry that your experience was not satisfactory. Please send us an email at feedback@ochsner.org, so that we can look into this further. Thank you.
Source: Google
Very professional and kind staff.
Our Response:
Thank you for your kind words, we will make sure they reach our team. Best wishes! This response is provided on behalf of Ochsner Health.
Source: Google
Everyone was nice thank you for helping me
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
This should be a 10 star review!! I just wanted to say thank you so much for the experience. My spouse and I was very nervous about having our first baby girl. The experience was very shocking how many nurses were tentative and asking for help. They made sure we were taken care of every minute of the day. They showed us everything that we needed to know about our baby and what to expect when she gets older. Fast responding on the smallest tasks we requested. They really have the best staff on this planet!! Thank you so much for the amazing experience and hope to have more!!!!
Our Response:
Thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
I had a procedure done at Ochsner Baptist, and was extremely pleased with the care and concern the staff as a whole gave me. From Ms. Patty in registration, NA Geneva, nurses Cera. (Pre-procedure) Dominique (procedure) Kim( post-procedure) and (X-ray tech)Melissa . The physicians, Dr. Eshraghi and staff, were so awesome. I felt everyone treated my care as a priority, and I wasn’t just rushed in and out. They rock!!
Our Response:
Thank you for your kind words, we will make sure they reach our team. Best wishes! This response is provided on behalf of Ochsner Health.
Source: Google
I have never been taken care of the way I was at the ER. I came in with viral gastroenteritis and the staff quickly and efficiently moved me from waiting to treatment, to observation, to a lovely room where I could heal in peace. From the techs being so lovely, the nurses were kind and gentle, and the Drs made me feel seen and heard. I can’t thank you all enough (starts crying) you all saved me and I will never forget it. I wish I had a list of all their names I’ll list them. It can be difficult to remember names in the throws of illness but I will never forget how wonderful you all were. Bless you all. 💕 Xilenia
Our Response:
We're very glad to hear it! Our commitment is to our patients well-being. We'll make sure that our team is recognized for their excellent service. This response is provided on behalf of Ochsner Health.
Source: Google
I Love this hospital been going since I had my Son in 1985.
Our Response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you! This response is provided on behalf of Ochsner Health.
Source: Google
From the moment we stepped into Ochsner Baptist it was truly a great experience, from the security guards, cafeteria staff, to the receptionists that always greet when entering the 6th floor—I’ll save the best for last! The nursing staff were tremendous, I tip my hat off to you all! The Labor and Delivery Nurse—Nurse Jess, she is truly an angel! As she would call it, she was our bulldog! Made sure everything was perfect from the time we met her until it was time for the baby to be delivered. Nurse Jess is a class act and she set the standard for what were to come the next 3 days we were at Ochsner Baptist! Words can’t describe the work that she had done to make things go as smooth as it went! You had to be there! Once the baby was delivered I wanted her to be our nurse throughout the whole process. But she had done her job which was to deliver our handsome son! Little did I know that the other nurses on the nursing staff would be just as great as she was. Our first nurse was Nurse Kia! I’d like to thank her for teach a first time dad how to swaddle a baby! Boy was I struggling! She was patient and took the time to teach me! I consider myself a pro now lol! Thank you for that! The next morning we had Nurse Marga and Alex! Man they were amazing, they made everything look easy! I know how hard these ladies work bc I know that we weren’t their only patients! They sure did make us feel as though we were! They were remarkable. After, that night we had Nurse Lea! Nurse Lea was on it! She didn’t miss a beat. When my son would cry through the night I just didn’t what to do. I was definitely puzzled lol. She knew exactly what to do and taught me a couple tricks or two as well! And on our last day we had Nurse Alex and Marga, the Head of Nurse—Nurse Juiliette and Nurse Sanika! Nurse Juliette and Sanika were literally one in the same! The both of them took the time to make sure we were confident and knowledgeable about what to expect the rest of time as we departed from Ochsner Baptist! I can’t forget about the housekeeping lady, Ms. Shelia! She always had great energy and kept us in good spirits! Thank you Ms. Shelia! Thank you Nurse Jess! Thank you Nurse Kia! Thank you Nurse Alex! Thank you Nurse Marga! Thank you Nurse Lea! Thank you Nurse Juliette! And thank you so much Nurse Sanika! Thank you Ochsner Baptist for a magnificent experience! We will never forget you all! I really hope i didn’t leave anyone out because as a whole you all were really great and truly a blessing!! 10/10 definitely will recommend!!
Our Response:
Thank you for your kind words, we will make sure they reach our team. Best wishes! This response is provided on behalf of Ochsner Health.
Source: Google