Ochsner Health Center for Children - River Ridge

Same doctors, great location, now with Ochsner!

Ochsner is pleased to welcome Drs. Ana Khouri Catinis and Janine Lissard Coe to Ochsner Health Center for Children - River Ridge.

As of November 14th, Drs. Ana Khouri Catinis and Janine Lissard Coe will see patients in their pre-existing office location. The office is open for appointments Monday - Friday, from 8:00 a.m. to 5:00 p.m.

Saturday appointments are available with other provider partners at Ochsner Health Center for Children - Metairie, 4901 Veterans Memorial Blvd., Metairie, LA 70006.

Learn more about our doctors:

Ana Khouri Catinis, MD Janine Lissard Coe, MD

Frequently Asked Questions

  1. Why wasn't I given advanced notice of this change?
    • Unfortunately, specifics of this change were not able to be communicated until November due to contractual and legal agreements already in place. Ochsner does have plans to proactively market this change to the local community.
  1. What will be different?
    • You will have access to the same pediatricians you and your child(ren) have always seen. Your providers are now part of the Ochsner Health System. All Ochsner patients have access to the following:
      • Electronic Medical Records are available from any Ochsner location allowing for consistent and seamless care, both for routine health needs and complex medical conditions.
      • MyOchsner, a personalized and secure on-line patient portal, provides you with access to a portion of your medical records, such as test results, prescriptions renewals and the ability to schedule appointments online. To register for your MyOchsner account, visit my.ochsner.org.
      • Ochsner On Call, a free 24/7 nurse care line, provides nurse triage, appointment booking, health education and advisory services by calling 1-800-231-5257.
  2. How do I get my child's medical records from CHNOLA?
    • When you come in for your child's next visit with Drs. Janine Lissard Coe or Ana Khouri Catinis, the Ochsner staff is happy to facilitate the transfer of your child's records from CHNOLA to Ochsner. Otherwise, please call Children’s Hospital Release of Information office at 504-896-9585 to request your child's medical records.
  3. What insurance plan(s) will be accepted?
    • We will continue to accept the majority of the same medical insurance plans as we always have, including:
      • Aetna
      • Aetna Better Health (Bayou Health)
      • Amerigroup Louisiana Inc. (Bayou Health)
      • AmeriHealth Caritas Louisiana (Bayou Health)
      • Blue Cross Blue Shield
      • CIGNA
      • Gilsbar 360
      • Humana
      • Louisiana Healthcare Connections (Bayou Health)
      • United Healthcare – Commercial
      • United Healthcare Community Plan (Bayou Health)
    • If you have any specific questions regarding whether your insurance plan is accepted, please call 504-703-3270 or visit ochsner.org/insurance.
  4. How can I get in touch with my provider?
    • By phone: 504-703-3270
    • By registering your child for a MyOchsner account. You will now have the ability to communicate electronically with your child’s pediatrician. By having proxy to your child’s MyOchsner account, sending a message or question is simple and easy. To set up your child’s MyOchsner account, visit my.ochsner.org.
  5. What providers will I have access to for my child’s care?
    • Janine Lissard Coe, MD
    • Ana Khouri Catinis, MD
  6. Is the same staff working with my provider?
    • You will see the same staff you are accustomed to; Cynthia, Becky and Crystal will be assisting Drs. Lissard and Khouri.
  7. Will the office relocate?
    • No, the office will remain in the existing office space.
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