No-Contact Check-in with MyOchsner Mobile Check-in

Two Options to Check in for Your Appointment

• With Mobile Check-In, simply complete ePre-Check before your appointment and click "I'm Here" in the app when you park
• Or, visit the registration desk to check in for your appointment

Low-Touch Payment Options

MyOchsner's ePre-Check lets you pay your copay before your appointment. You can complete required information up to seven days before your appointment. Our locations also accept contactless payment options including Google and Apple Pay.

Log in to MyOchsner to ePre-Check

What Are the Technical Requirements for ePre-Check and Mobile Check-in?

• A mobile phone or tablet with iOS or Android operating system
• The MyOchsner app installed and Ochsner Health selected as your healthcare provider
  • You can find the MyOchsner app in the App Store (iPhone) and Google Play Store (Android)
• Complete ePre-Check in the MyOchsner app before you arrive for your appointment

Here’s How to Do ePre-Check and Mobile Check-in

1. Before your appointment, log in to the MyOchsner website or mobile app and select "Get Ready" to complete ePre-Check. ePre-Check must be completed before you can use Mobile Check-In.
2. When you arrive at your appointment, open the MyOchsner mobile app and select "I'm Here" from your appointment, or let the registration desk know you've arrived.
3. Once ePre-Check is complete and you've confirmed your arrival, please follow the on-screen instructions.

Learn more about MyOchsner and how to log in or sign up.

Contact Us

For MyOchsner patient support, contact us:

• By email at MyOchsner@ochsner.org
• By phone at 877-339-2637

The MyOchsner Patient Support Team is available Monday-Friday, 8 a.m.-5 p.m.