Ochsner Health is a system that delivers health to the people of Louisiana, Mississippi and the Gulf South with a mission to Serve, Heal, Lead, Educate and Innovate.
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The Mother & Baby Unit at Ochsner Baptist is always looking for ways to live Ochsner’s Core Values in their everyday work. Unit leaders provide employees with quarterly progress reports that reflect each employee’s individual work broken down into Core Values sections to show employees how they are impacting our patients by living the values each day. The team’s sincere empathy and compassion in all patient interactions is echoed during nurse leader rounds, Press Ganey survey comments and patient experience scores. It’s no surprise this unit remained in the top decile for “Recommend Hospital” throughout 2019.