Billing Estimates - St. Charles Parish Hospital
As part of Ochsner’s continued commitment to improving our price transparency for consumers and empowering patients through better access to price information, we are now offering the following options:
Create Your Self Service Estimate through your MyOchsner account
If you do not have a MyOchsner, sign up online
Request Your Personalized Estimate
Call us directly at 504-703-2773 or 855-241-9351 if you have any questions about the pricing and billing estimates.
Please note, all billing estimates are based on information provided by a prospective patient and do not include, among other things, any unforeseen complications, additional tests or procedures, and non-hospital related charges, any of which may increase the ultimate cost of the services provided. A final bill for services rendered at Ochsner Health System may differ from the information provided by this website, and Ochsner Health System shall not be liable for any differences.
Click here to view our Patient Financial Responsibility Estimate Policy.
What is usually included in a service estimate?
Estimates are based on what specific procedures normally cost, including doctor and facility fees and supplies. Actual costs may vary because there is no way to predict exactly what services will be needed. Included in the estimates are anticipated fees for items such as room and board, operating rooms, anesthesia, surgeons and when applicable, assistant surgeons. Charges such as pre-surgical consultations, tests and other supplies are not included in the estimate.
What services are included in my estimate?
The estimate includes estimated room and board (for inpatients), supplies, nursing care, equipment use, nutritional services, and any services handled by the staff of the hospital within the walls of the hospital. It does not include services listed below:
- Physicians providing you with services related to your hospital stay or visit will bill you separately. This can include fees related to specialists, anesthesiologists, pathologists, and radiologists.
I have more questions about surgical estimates. Who can I call?
- You may request additional information from the Patient Financial Services department which is located on the first floor of the Ochsner Medical Center or you may call 504-703-2773 or 855-241-9351.
If I have health insurance, how much will I owe?
The amount you owe depends on your insurance plan. Coverage benefits can differ greatly from plan to plan. If you have health insurance, you should contact your insurance company directly to determine what your coverage will be. You may be asked to provide a procedure code, which can be obtained from your physician's office.
When I call for an estimate, what information do I need to have available?
Before completing this form, contact your physician's office to get the best description possible of the service that you need and its procedure code. Then, if you have insurance, contact your insurance company and confirm that the services required are "covered services" under your specific plan. If they are “not covered", then you would be considered "uninsured" for these services. When you complete the inquiry form, please have the following information so we may provide you with our best estimate of your financial responsibility:
- Description of services needed - Include as much information as possible about the specific services needed as described by your physician.
- Type of services needed - For example, will you be admitted to the hospital as an inpatient overnight, or expect to be treated on an outpatient basis.
- Physician/Specialist Name - For example, if you are having surgery, enter the surgeon's name.
- If you have insurance, include the following:
- Your current insurance card - Please provide the name of insurance company, type of policy (e.g. HMO, PPO, POS, Indemnity), policy holder's name, group name and number, policy number, and insurance company phone number.
- Policy holder's personal information
If you do not want a personalized estimate below is a link to our federally-required listing of charges for the services we provide within our facility. While we provide this information to comply with federal regulations, healthcare billing is complex. It is extremely important for you, as the consumer, to understand that standard charges may not be a relevant starting point for estimating what costs you may incur during an episode of care, and the amount actually paid by a patient will depend on that patient’s insurance coverage, policy provisions and other factors. Everyone’s case is different based on that patient’s medical condition. We would recommend that you allow us to give you a personalized estimate for the services you are requesting.
The charges displayed only include hospital charges and do not include charges that are billed separately by the physician or other professional fees. Furthermore, the actual amount paid by a patient will depend on that patient’s insurance coverage, as benefit plans vary greatly.
Important information about the price listing:
Numerous factors, such as type of plan, co-pay, co-insurance, deductible, out-of-pocket maximums, provider network and other limitations, will affect your financial responsibility to a hospital.
The prices reflected on this site do not include charges for the physician or other professional fees, such as pharmacy, diagnostic imaging or lab work.
The prices reflected on this site do not include any negotiated discounts between your insurance company and the hospital.