Ochsner Health is a system that delivers health to the people of Louisiana, Mississippi and the Gulf South with a mission to Serve, Heal, Lead, Educate and Innovate.
Ochsner is committed to a clinically-integrated research program with the ultimate goal of improving the health and wellness of our patients and communities. As the largest academic medical center in Louisiana, we are training the next generation of healthcare professionals to be leaders who can meet evolving healthcare challenges.
Discover Your Future At Ochsner! With unlimited growth potential, both professionally and personally, now is the time to start your future with Ochsner.
In September 2022, Philips issued an informative warning and urgent medical device correction regarding face and nasal masks on some sleep and respiratory devices. This notice is due to concerns that certain masks containing magnetic headgear clips may pose a risk of serious injury for some people with implanted medical devices. You, your household members, caregivers and bed partners with implanted devices may be affected.
Call Philips at 877-387-3311 for additional help and support.
What masks have magnets and what medical implants can they affect?
Amara View Minimal Contact Full-Face Mask
DreamWisp Nasal Mask with Over the Nose Cushion
DreamWear Full Face Mask
Wisp Nasal Masks
Wisp Youth Nasal Masks
Therapy Mask 3100 NC/SP
Please stop using your mask if it contains the mask magnets and you also have one of the following implanted devices:
Pacemakers
Implantable cardioverter defibrillators (ICD)
Neurostimulators
Magnetic metallic implants, electrodes, or valves placed in upper limbs, torso, or higher (i.e. neck and head)
Implants to restore hearing or balance that have an implanted magnet (such as cochlear implants, implanted bone conduction hearing devices, and auditory brainstem implants)
Magnetic metallic implants not labeled for MR or not evaluated for safety in a magnetic field
If you and/or your loved ones in close vicinity to you do not have implanted medical devices or metallic splinters in their eyes, then no action is needed.
I think my device may be included in this recall. What do I do next?
If you or your loved ones have implanted/medical devices that could be affected by this notice, we recommend you contact your physician immediately to determine if another mask can be used.
In the interim, switch to a non-magnetic mask, if available, for continued therapy. Properly dispose of the affected mask after an alternative is obtained.
Visit the Philips website or call 877-387-3311 to determine if your device is impacted.
If your device is included in this, please contact your provider via secure message at MyOchsner or by calling your provider’s office to discuss the best treatment option for you.
I still have questions. Who should I contact?
Questions related to this recall should be directed to Philips.
You can reach Philips on their website or through their Respironics Patient Hotline at 877-387-3311.
If you have questions or concerns about your healthcare treatment plan, please contact your provider.