On June 14, 2021, Philips initiated a voluntary recall notification in the U.S. for specific Philips Respironics models of continuous positive airway pressure (CPAP), bilevel positive airway pressure (BiPAP), and mechanical ventilator devices.
Patients with Philips devices should go to their website and see if their machine is part of the recall. If it is, they can register for machine repair or replacement. A link to the Philips Respironics website can be found here.
Below are answers to some frequently asked questions and resources for individuals impacted by this voluntary recall.
Call Philips at 877-907-7508 for additional help and support.
What is the reason for the Philips recall?
Philips states that the recall addresses potential health risks related to the polyester-based polyurethane (PE-PUR) sound abatement foam used in certain devices. This recall is to ensure patient safety in consultation with regulatory agencies.
What potential risks do the recalled devices pose to patients?
Philips has identified the following to be among the potential health risks of using a recalled device:
- Airway inflammation
- Skin, eye, and respiratory tract irritation (including upper airway irritation)
- Toxic carcinogenic effects
- Cough, chest pressure or sinus infection
- Adverse effects to other organs (e.g., kidneys and liver)
I think my device may be included in this recall. What do I do next?
- Visit the Philips website or call 877-907-7508 to determine if your device is impacted by the voluntary recall.
- If your device is included in this recall, please contact your provider via secure message at MyOchsner or by calling your provider’s office to discuss the best treatment option for you.
I still have questions. Who should I contact?
- Questions related to this recall should be directed to Philips.
- You can reach Philips on their website or by phone at 877-907-7508.
- If you have questions or concerns about your healthcare treatment plan, please contact your provider.
- Send a secure message via our online patient portal.
- Call your provider’s office.