In September 2022, Philips issued an informative warning and urgent medical device correction regarding face and nasal masks on some sleep and respiratory devices. This notice is due to concerns that certain masks containing magnetic headgear clips may pose a risk of serious injury for some people with implanted medical devices. You, your household members, caregivers and bed partners with implanted devices may be affected. 

Call Philips at 877-387-3311 for additional help and support.

What masks have magnets and what medical implants can they affect?

• Amara View Minimal Contact Full-Face Mask
• DreamWisp Nasal Mask with Over the Nose Cushion
• DreamWear Full Face Mask
• Wisp Nasal Masks
• Wisp Youth Nasal Masks
• Therapy Mask 3100 NC/SP

Please stop using your mask if it contains the mask magnets and you also have one of the following implanted devices:

• Pacemakers
• Implantable cardioverter defibrillators (ICD)
• Neurostimulators
• Magnetic metallic implants, electrodes, or valves placed in upper limbs, torso, or higher (i.e. neck and head)
• CSF (cerebral spinal fluid) shunts (e.g., VP (ventriculo peritoneal) shunt)
• Aneurysm clips
• Embolic coils
• Intracranial aneurysm intravascular flow disruption devices
• Metallic cranial plates, screws, burr hole covers, and bone substitute devices
• Metallic splinters in the eye
• Ocular implants (e.g., glaucoma implants, retinal implants)
• Certain contact lenses with metal
• Implants to restore hearing or balance that have an implanted magnet (such as cochlear implants, implanted bone conduction hearing devices, and auditory brainstem implants)
• Magnetic denture attachments
• Metallic gastrointestinal clips
• Metallic stents (e.g., aneurysm, coronary, tracheobronchial, biliary)
• Implantable ports and pumps (e.g., insulin pumps)
• Hypoglossal Nerve Stimulators
• Devices labeled as MR (magnetic resonance) unsafe
• Magnetic metallic implants not labeled for MR or not evaluated for safety in a magnetic field

If you and/or your loved ones in close vicinity to you do not have implanted medical devices or metallic splinters in their eyes, then no action is needed.

I think my device may be included in this recall. What do I do next?

• If you or your loved ones have implanted/medical devices that could be affected by this notice, we recommend you contact your physician immediately to determine if another mask can be used. 
• In the interim, switch to a non-magnetic mask, if available, for continued therapy. Properly dispose of the affected mask after an alternative is obtained. 
• Visit the Philips website or call 877-387-3311 to determine if your device is impacted.
• If your device is included in this, please contact your provider via secure message at MyOchsner or by calling your provider’s office to discuss the best treatment option for you.

I still have questions. Who should I contact?

• Questions related to this recall should be directed to Philips.
  • You can reach Philips on their website or through their Respironics Patient Hotline at 877-387-3311.
• If you have questions or concerns about your healthcare treatment plan, please contact your provider.
  • Send a secure message via our online patient portal.
  • Call your provider’s office.

Additional Resources

Philips FAQ

Philips Patient Notice