Identifying People Who Frequently Use the Emergency Department

April 1, 2021
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Doctors speaking to one another with paperwork.

Launched last month, Ochsner Health Network's (OHN) new physician dashboard has a wealth of analytics geared to support scorecard goals and help us move the population health needle.

One new feature - for primary care providers who are part of an OHN value-based contract - is the ability to pull timely and actionable reports around emergency department overutilization. A quick glance at the dashboard above your physician scorecard gives you a snapshot of the total number of attributed patients you currently have loaded in the scorecard who are part of a value-based contract.

You can drill down even further to see:

  • ED encounter details. Just hover over "Num of ED Visits" to see
  • medical record number
  • patient name
  • age, sex
  • communication preference
  • number of ED visits
  • last & next primary care appointment
  • OPCM eligibility
  • digital medicine eligibility
  • last inpatient discharge
  • which value-based contract they are a part of
  • link to the patient chart for outreach or more information

Stay tuned to Provider Network News to learn more about the features and functionality of the new OHN scorecard and dashboard. As always, OHN performance improvement staff are available for clinical and technical support – questions can be emailed to

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