Why choose St. Bernard Parish Hospital?
Partnered with St. Bernard Parish government, St. Bernard Parish Hospital offers comprehensive outpatient care and accepts medical orders from all healthcare providers. Outpatient services include X-ray, endoscopy, cardiopulmonary services and lab services. Scheduling is convenient and easily accessible with little or no waiting time. The Outpatient Rehabilitation Center, conveniently located on the first floor of the medical office building, offers physical, speech and occupational therapies for adults and children. Our rehab center is the only one in the area that offers all three rehabilitation services under one roof.
Inpatient care is comfortable with 40 all-private rooms that accommodate visits by family and friends. In addition, our hospital has a well-equipped intensive care unit (ICU), surgical suites and a 24/7 emergency department with physicians certified in emergency care.
Our hospital has national certification by The Joint Commission, which ensures that we meet the highest standards in the healthcare industry. We are also proud of our partnerships with LSU Medical Schools, Delgado and Nunez Community Colleges, Xavier University, University of Holy Cross, Baylor University, Bowling Green University and Chamberlain University.
Awards
- 2020 - 2021 LAMMICO Patient Safety Award Patient Safety Award & Grant for Cauti Prevention Best Practice
- 2021 - 2022 Leapfrog Hospital Safety Grade A
- July 2022 Centers for Medicaid and Medicare Services Four-Star Rating
- Ranked top 10% in the state for Medical Excellence in general and orthopedic care
- 2020 - 2021 LOPA Workplace for Life Platinum Level Recognition
- 2022 Top Workplace Award by New Orleans Top Workplaces
Contact us
For more information, please call 504-826-9500.
Our administration team
- Chief Executive Officer Lani Fast
- Vice President of Medical Affairs Katherine Baumgarten, MD
- Controller Anthony Bonnecarrere
- Assistant Vice President of Hospital Operations Kim Ellender
- Assistant Vice President of Nursing Brian Swaim
Visitation policy
Learn more about our updated visitor policy.
Tobacco-free
All Ochsner Health campuses are tobacco-free. Smoking is not allowed anywhere on our campuses including the garages and parking areas. For information on our Smoking Cessation Clinics, please visit ochsner.org/stopsmoking.
Medical records
Your record is always available to view, download and share in your MyOchsner patient portal account. To obtain copies of the medical record outside of MyOchsner, the patient's written authorization must be signed and dated and must include the name and address of the individual who is to receive the copies of the record, the information requested and the treatment dates. Obtain your release of information form.
Language & visually impaired services
Language services are available to patients 24 hours a day, 7 days a week by calling 1-833-896-6586. Additionally, your care team may request in-person or virtual interpreter support during a visit for both limited English proficiency and deaf/hard of hearing patients.
All elevators and many other public areas have braille signage to assist those with visual impairments. We can also provide visitors with an audio recording of patient rights and responsibilities, advanced directives and the Ochsner mission statement.
Patient & Provider Advocacy
The Patient and Provider Advocacy department serves as a mediator for patients on issues like advance directives, HIPAA and requests (appointments, medication refills, etc.). Patient and Provider Advocacy also supports Ochsner’s compliance with patient rights & responsibilities and provides policy interpretation and advice on institutional practices. To reach our advocates at any location, please call 1-844-959-4327 or email PatientAdvocate@ochsner.org.
Security
To reach security on this campus 24 hours a day, 7 days a week, please call 504-826-9997.
Community services include:
- Lighthouse for the Blind at 504-899-4501
- Radio for the Blind at WRBH 88.3 FM
Community events:
Hello Health Community Seminars: Hello Health is a healthcare seminar series for the community that brings a physician or healthcare expert to discuss a relevant health topic or current medical trend.
Amenities
Food & dining
We offer on-site dining options, whether you need a quick snack, a cup of coffee or something a bit more filling.
St. Bernard Parish Hospital Cafe'
Located on the first floor of the hospital, our cafeteria is open:
- Breakfast: Monday-Friday, 7 a.m.-10 a.m.
- Lunch: Monday-Friday, 11 a.m.–2 p.m.
Vending machines
The vending machines room is located on the first floor of the hospital lobby outside the café and is open 24 hours a day, 7 days a week.
We offer several amenities for patients, families, staff and visitors.
Wi-Fi
St. Bernard Parish Hospital offers free Wi-Fi for patients, families and visitors. Please look for the "OHN Guest Wi-Fi" when on site.
Chapel
Our chapel is open 24 hours a day, 7 days a week and is located on the second floor of the hospital.
ATMs
Gulf Coast Bank and Trust ATM are located on the first floor in the hospital lobby.
Online Reviews
Caring and great staff! All recovered
Our Response:
That's exactly what we like to hear! Creating positive outcomes for our patients is central to everything we do. Thank you for your glowing review. This response is provided on behalf of Ochsner Health.
Source: Google
Really nice and every one is really nice and respectful and helpful
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us! This response is provided on behalf of Ochsner Health.
Source: Google
When I received a dog bite to the face , it was a very stressful situation. The doctor and nurses at the St. Bernard Parish Hospital were caring, respectful, and efficient. They kept my husband and I in a separate waiting area with some other people that weren’t infectious to keep us from getting sick with Covid or flu. I hope to not need their services again, but if I do, this is surely where I would go! Every person I encountered from the moment I stepped in the ED made me feel like I was important, cared for, and valued. There is something special about the people of St. Bernard. Even though I don’t live there anymore, I would always make the time to go back to where I know I will be treated well. Kudos to a job well done!
Our Response:
On behalf of Ochsner Health, thank you for your great feedback! We're delighted to hear about our staff's quality care. We'll make sure that they hear your kind words and we wish you all the best!
Source: Google
Always very helpful, polite and very knowledgeable. I’ve been many times for different procedures and always had a positive experience.
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
This was my first time to the medical facility and I can honestly say it was the best experience I have had going to the doctor. I was able to see my doctor and have all my tests he ordered in one day without any waiting. Dr. Matthew Morgan is wonderful and is my new primary doctor. He was so professional and caring to all my concerns. I am so happy I was recommended to him.
Our Response:
We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love. This response is provided on behalf of Ochsner Health.
Source: Google
Love this place
Our Response:
So glad to hear that you had a positive experience with us! Thank you for taking the time to leave us this review. This response is provided on behalf of Ochsner Health.
Source: Google
Had a wonderful experience today everyone was super.
Our Response:
On behalf of Ochsner Health, thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!
Source: Google
I love everything. about my visit everyone act very professional and was very courtesy and respectful toward they're clinic's
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us! This response is provided on behalf of Ochsner Health.
Source: Google
I love coming to this hospital. The whole hospital and staff is amazing very clean, very professional. I haven't had one issue with hospital.
Our Response:
On behalf of Ochsner Health, thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!
Source: Google
My experience was wonderful; I'm truly grateful for the staff generosity ,time and patience. 🏆 🏆 🏆 🏆 🏆
Our Response:
Hello, thanks for taking the time to leave us feedback! We’re glad to hear our team provided a great experience. Have a great day! This response is provided on behalf of Ochsner Health.
Source: Google
This has always been my favorite hospital. The care since Ochsner took over is above board and very caring, respectful, and informed. The Physicians attached to this hospital are Ochsner Physicians, so they are intelligent, well-educated, and at the same time respectful and concerned with your well-being.
Our Response:
On behalf of Ochsner Health, thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!
Source: Google
Staff is always friendly.
Our Response:
We're happy that we were able to provide good care and customer service for our patients. We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
I spent 3 days in st. Bernard hospital the emergency room was excellent took great care of me and the third floor nursing and Dr 's did an excellent job can't thank them enough
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us! This response is provided on behalf of Ochsner Health.
Source: Google
Close to home. Ty for adding this service for the Parish residents. No more leaving the Parish to get the procedure done. Amen
Our Response:
So glad to hear that you had a positive experience with us! Thank you for taking the time to leave us this review. This response is provided on behalf of Ochsner Health.
Source: Google
The wait was long because they are under staffed but the care and treatment were excellent
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us! This response is provided on behalf of Ochsner Health.
Source: Google
I was skeptical about going here after I read about the wait time. I'm glad I came to this hospital. Everyone from the receptionist desk, nurses, and doctor were excellent. I didn't wait long at all. I was pulled to the back for treatment as soon as I was registered.
Our Response:
Thank you for your review. We always aim to provide efficient and quality care for our patients. We wish you all the best!
Source: Google
I don’t like going to the ER for minor things , but I had a allergic reaction to seafood, and I couldn’t get relief from anything over the counter, I just knew that I needed something stronger. So I went there and got checked out. They were all great , the only complaint I have was the wait time, which was a total of 6 hours and 15 minutes. I understand they have greater emergencies come In and that takes prescience over non emergency situations but they should at least let the patients know.
Our Response:
Thank you for your review. We always aim to provide efficient and quality care for our patients. We wish you all the best!
Source: Google
Everyone is wonderful. They make the most embarrassing procedures comfortable.
Our Response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you!
Source: Google