Ochsner Health is a system that delivers health to the people of Louisiana, Mississippi and the Gulf South with a mission to Serve, Heal, Lead, Educate and Innovate.
At Ochsner, we choose to offer paperless billing because it's more secure, timely, convenient and eco-friendly.
Don't forget to update your email to receive MyOchsner notifications about your bill.
To opt out of paperless billing:
We know that hospital and physician bills along with health insurance claims can be confusing. Additional information about the billing and financial services at Ochsner is provided in this section of our website to help you better understand our patient billing process and to answer some of the most frequently asked questions we receive.
Pay Your Bill | Financial Resource Center |
Billing Process | Provider-based Billing |
Billing FAQs | Billing Estimates |
Insurance Payment Process | Financial Assistance |
Ochsner’s Machine Readable Files (MRFs)
Ochsner is here to help you understand your medical bills and health insurance claims. Watch an overview of how health insurance works.
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. Learn more about your rights and protections.
If you have specific questions about your statement, call Ochsner's patient account customer service department Monday - Thursday from 7:30 a.m. to 6 p.m. and Friday from 8 a.m. to 4:30 p.m.
Ochsner Health Patient Financial Services
1514 Jefferson Highway
New Orleans, LA 70121
Phone: 504-842-4190
Toll Free: 1-800-343-0269
Patients, please bring your insurance cards and ID with you to each appointment. It is important to have your correct insurance information on file to help us correctly bill your insurance.
Over 700 clinical trials
being conducted at Ochsner.
Want the latest on food and fitness, women's health, men's health, parenting and more? Sign up for our free newsletters!
Free 24/7 Assistance: Call the Nurse Care Line to talk to a specialty trained registered nurse.
Want the latest on food and fitness, women's health, men's health, parenting and more? Sign up for our free newsletters!