Ochsner Health is a system that delivers health to the people of Louisiana, Mississippi and the Gulf South with a mission to Serve, Heal, Lead, Educate and Innovate.
Patient Access Rep, Sr. Patient Access Rep, Patient Access Supervisor
Provides high quality support for patients preparing for appointments and hospital stays.
Activities:
Education: High school diploma plus 1 year of relevant experience
Knowledge: Customer service, English language
Skills: Excellent verbal & written communication skills, Interpersonal & listening skills, Organizational skills, Clerical skills, Conflict resolution skills, problem-solving skills, computer skills
Abilities: Work Independently and collaboratively as a team member, follow strict policy guidelines, collaborate with other departments
Ochsner Learning Institute (OLI) Courses Difficult People, Microsoft Office, Controlling Conflict, Stress & Time in A Customer Service Environment, Time (Priority) Management Part 1 & 2 Learn more
Tuition Assistance Full-time: $3,000 | Part-time: $2,000 Learn More
Ochsner Resource Groups Women Empowering Women (WoW), African Americans Building & Leading Equality (ABLE), PRIDE, Young Professionals Association, Hispanics at Ochsner Leading and Advocating (HOLA), Vet Force 1