Our leaders are encouraged to continually advance their knowledge, skills, and abilities in their profession for the betterment of our patients, visitors, guests, and the community of which we serve.

At Ochsner, who we are is all about what we do. And what we do is determined by what we believe in. Our values guide our decisions, inspire our actions, and influence our relationships with patients, coworkers, and community members.

• Always act with INTEGRITY
• PATIENTS are always our FIRST priority
• EXCELLENCE is an ongoing journey
• Approach every encounter with COMPASSION
• TEAMWORK makes us stronger

Ochsner Health is committed to providing all employees with the necessary resources to ensure the highest level of patient care and productivity. Successful pursuit of our mission to Serve, Heal, Lead, Educate, and Innovate depends on the effectiveness of our leaders. We offer numerous resources to our leaders, including:

• Onboarding Resources
• Quarterly System Leadership Meetings
• HR support provided by a specific Advisor, Business Consultant, and/or HR Manager assigned to your department
• Ochsner Leadership Institute

The Ochsner Leadership Institute (OLI) provides free professional education for all Ochsner leaders. Its purpose is to better prepare our leaders to confront challenges, seek opportunity, and ignite enthusiasm around best practices in health care. This off-site executive training center is the cornerstone of Ochsner’s commitment to grow and develop its own leaders and is focused on developing core leadership competencies where skills, knowledge, motives, and attitude connect. The executive team and top-performing Operations leaders serve as the primary instructors.

Each year, a set of required courses is established with the expectation that all leaders will obtain a minimum of 40 hours per year in leadership professional development (beyond industry-specific training). As part of the leadership performance evaluation process, each leader creates a learning map to focus on key developmental opportunities. One-on-one meetings between leaders and their next-level leader allow for candid feedback to drive future performance.

As part of its ongoing commitment to learning, as well as the need to train leaders in new and different ways to meet the challenges of the current market, the OLI has transformed its content and delivery of course offerings to best prepare leaders. OLI began offering nomination-based courses where top performers are nominated by their CEO or CDL (Corporate Division Leader) to attend classes within a professional band that target learning in a specific skill set.

Rather than a one-size-fits-all approach, this allows leaders to participate in application-based courses that enhance their learning and daily business management skills. There are pre- and post-work assignments associated with each class as well as report-outs after 90 days to show the connection between learning and performance.