FAQs

• What is my application status? I haven’t heard anything.

  You may log-in and check the status of your application online at any time. On your job page, you will see all of the positions to which you applied. If there is a change in your status, it will be listed here.

• I have a resume. Why can't I just attach it in the system instead of fill in all the fields?

  We have an electronic application system and it will benefit you to fill in each field so you may receive full credit for all of your work experience and credentials.

• How do I update my profile?

  You may update your profile at any time by logging back in the system with your username and password. The Candidate Profile link is located on the far right-hand side of the page. You may then edit your profile information by clicking on 'edit' beside the category you would like to update.

• Do I need a resume to apply?

  While we offer you the option to upload your resume, it is really in your best interest to fill in each field manually. This will ensure that you receive full credit for all of your work experience, skills, and education.

• What is a “Job Cart?”

  If you see a job you are interested in, you are able to save that job by clicking on "Add to Job Cart." Then, click on "View Job Cart" to display all the jobs you have selected. You will have the option to remove any jobs from the cart by clicking the "Delete" button. You can then apply for all the jobs in your cart by selecting the box to the left of the job title and then clicking the “Apply” button.

• I forgot my username and/or password. What should I do?

  No worries. You can easily retrieve your username and/or password. From the Match Login page, simply click on the link “Forgot your user name” or “Forgot your password”. You will then be prompted to provide your email address that is associated with your careers account. This will allow you to retrieve your username.

• Do I need to apply for each position individually? Can I just submit a general resume?

  In order to be formally considered for a job, you must submit an application to your position (s) of interest. You do have the option to create a profile and upload a resume without formally applying, however this does not mean you are under any formal consideration. Your information will be saved in our database and available to HR representatives.

• I submitted an application but I want to edit it or add additional attachments.

  To edit an existing application and/or attach additional documents to your application, login to your Candidate Profile on Workday. Once logged in, click on the tab titled “My Jobs Page". Here, you will see the job title of all individual positions to which you have applied. Locate the title of the specific job of interest and click "View/Edit Submission". This will allow you to access the application, attach additional documents, and make edits. Please note that edits and attachments cannot be made after the position has been un-posted.

• How many jobs can I apply to?

  You are welcome to apply for as many jobs as you desire, however it’s important that you are applying to those jobs that pique your interest most and that you meet the qualifications for.

• What is the pay range for a position?

  Any concerns regarding pay can be addressed when contacted by a recruiter.

• Will I be automatically disqualified if I list a criminal history?

  Ochsner is an Equal Opportunity Employer. Disclosing a criminal offense does not automatically disqualify you from consideration. During the application process, you will be asked to disclose information regarding criminal offenses. Failure to disclose an occurrence could hinder your employment status.

• When will I be contacted by an Ochsner representative?

  Once you have applied to a position, your information is reviewed by an HR representative. If you meet the qualifications we are seeking, an HR representative will reach out to you. Remember, you can always track the status of your application by logging into your Candidate Profile on Workday. Once you have logged in, click on the tab titled "My Jobs Page". This will provide you with the status of all applications submitted to Ochsner.

• How do I know that I am applying for a creditable Ochsner job posting and working with an Ochsner recruiter?

  It has come to our attention that fraudulent individuals posing as Ochsner Health System recruiters are targeting job seekers by posting fabricated positions, requesting personal information, or initiating private meetings to conduct medical evaluations. We are taking this matter seriously and are working with the appropriate authorities to further investigate. Our primary goal is to ensure that patients receive the care they need while creating a safe and protected work and care environment for all. Behaviors contrary to these principles are unacceptable and are not tolerated, and we share your frustration and concern.

  Ochsner’s recruitment and onboarding process is conducted by Ochsner team members and consists primarily of telephone calls, text, email. and in-person interviews. Official emails come from an @ochsner.org email account. Candidates are never required to submit to a physical examination by Ochsner recruitment team members, and Ochsner recruitment team members are not permitted to conduct physical examinations of any kind. Prospective employees may be subject to additional screenings which may include drug testing, immunizations, and lab work, which take place at an Ochsner Employee Health location.

  Ochsner applicants can ensure that they are communicating with Ochsner team members by confirming email addresses and telephone numbers. We encourage all job seekers to search for and apply for positions at www.ochsner.org/careers. When in doubt, applicants are encouraged to call Ochsner HR Solution Center at 504-842-4748 or email careers@ochsner.org to confirm the identity of the individual. For more information, visit our Fraudulent Activity page.