Scheduling Update: COVID-19 Vaccine

Like all hospitals and pharmacies across the country, we are continuing to experience unprecedented demand and a high volume of vaccine appointment requests.

Due to the limited vaccine supply, we will no longer be able to schedule new appointments for the first dose of COVID-19 vaccines and some scheduled appointments will be impacted.

Patients with first dose appointments scheduled for Thursday, January 21 – Monday, January 25 will receive a notification from Ochsner via text, MyOchsner or email if their appointment is postponed and will have priority access to reschedule once we receive additional vaccines. Check back frequently for updates.

Vaccine Information

COVID-19 Testing is Available

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Ochsner is here to care for you and your family.

With safety and screening measures in place, we are scheduling appointments and procedures.

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Ochsner Health Modified Visitor Policy

Due to the rise of COVID cases and spread of COVID, there may be changes made without notice to our visitor policies.

In order to protect the health of our communities, and as a safety precaution to prevent the risk of spreading COVID-19, we have instituted visitor restrictions in accordance with recommendations from the Center for Disease Control and Prevention (CDC). In addition, some hospital access points will be consolidated on our campuses.

View Our Visitor Policy

Frequently Asked Questions

We’ve made some recent updates to our FAQs specific to testing, travel and returning to work/school.

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Primary Care FAQs Vaccine FAQs

Your health and safety are very important to us.

• With safety and screening measures in place, we are now scheduling appointments and procedures that are time-sensitive and were postponed by COVID-19. Learn more here.
• If you are experiencing mild or severe respiratory illness with fever, cough and difficulty breathing, do not come in for your scheduled appointment. Instead, see a provider from home with an Ochsner Anywhere Care virtual visit.
  
• If you plan to have someone accompany you to your appointment, please know our visitor policy has changed. See the full details of our new policy here.
  
• For some visits, we may be able to move your appointment to a virtual visit through MyOchsner to try and limit the number of visitors to our offices. Your care team will reach out to you via your MyOchsner account if this is appropriate for your visit.
• During your virtual visit, you and your provider will meet using video on a phone, iPad, or tablet. Your provider can answer any questions you have, address your healthcare needs and adjust your medications if needed.
  
• What you need for a virtual visit: 
  • An iPhone, iPad, or Android device
  • The MyChart app downloaded on your device
• Click here for a how to guide for virtual visits through MyOchsner.
  
• As always, hand hygiene and location cleanliness are top priorities for your care team. Our stringent cleaning protocols are followed during every visit. You will continue to find hand sanitizer and hand washing reminders throughout our locations. At every front desk, our patient registration team is following the latest guidelines and practices, and providing masks to patients to wear while on-site at all Ochsner facilities.
  
• We remain committed to meeting your healthcare needs. Please know that you can message your provider with questions or concerns, request prescription refills or view your past records and test results anytime using MyOchsner.
  
• For common illnesses and urgent care needs, you can also see a provider from home, anytime with an Ochsner Anywhere Care virtual visit.
  
• If you have questions about your appointment, message your provider through MyOchsner or call 1-866-624-7637.

What is Antibody Testing?

Antibody testing determines whether you had COVID-19 and now have antibodies against the virus.

A healthcare professional draws your blood and your blood is tested for antibodies.

If you have the antibodies, you may be immune to COVID-19.