I had to use these services for three of my family in the past 2 weeks and can say that the service was as good as could be expected and hoped for. All diagnosis and treatment were good and the care taken with patients and accompanying family members was appreciated. Having had limited experience with other emergency rooms, I can say that this facility is a great addition to the community and far more efficient than going to a hospital for many situations. In two of my visits to this place there were transfers to the hospital for additional treatment and the other was outpatient diagnosis and release. Bottom line is I hope this place continues its excellent service and does not get overwhelmed as emergency rooms can.

The wait time said 0 minutes and when I arrived I was called to the back (triage) before I could even sit down. I had problems breathing (a first for me) and was kind of scared. My doctors name was Dr. Everett (I think) and my nurse was Rachel. Both were awesome. They showed genuine concern and did a couple of test to rule out the flu or pneumonia. Turns out it was an upper respiratory infection... I do get that annually it seems but not this bad. They gave me good follow up advice too. Overall the staff was friendly, there was only one female there who seemed bothered by her job but thankfully she wasn't my nurse. Since they did bloodwork, a chest scan, and 2 breathing treatments it was a few hours before I could leave but I'm glad my bf made me go. I am looking for a PCP and will inquire about Dr. Everett.

I came here on Christmas Eve with the worst flu I’ve ever had. They weren’t terribly busy but they took me in for a test immediately with the results not far behind. The receptionist said an hour and a half in and out and she was right. Every one was polite and timely. Dr Ruth explained things to me well and in a way that I could understand in my decrepit state and she was easy going. She’s the kind of doctor you would want as your regular GP. Taking into account the holidays and the flu epidemic all I can say is positive things about this staff. Even the security guard waved as I left and thanked me. I’m not sure you could ask for much better service so it’s the least I can do in writing this up for them.

To be hours away from home and feeling awful and in extreme pain, I couldn't have asked for better care. My complete visit was about 2 hours and the staff was so friendly and pleasant. I was nervous and unsure of what to expect being that I was away from home, but I was immediately comforted and taken great care of. The staff went above and beyond and even educated me on next steps. The whole process was simple and seamless and I'm so grateful. Thank you so much for caring for me and getting me in and out and back to my family.

Professional, competent, compassionate, and fast.

I recently brought my daughter to Ochsner ER Marrero and the care that she recieved could not have been better. When we arrived, she was quickly brought to a room. Her symptoms and complaints were taken very seriously. The staff was very caring and compassionate and made us feel very welcome. She was promptly treated, and the Doctor was very kind and informative. My daughter is typically afraid to go to the doctor, but she said that she had a good experience. I would recommend this place to anyone. It is absolutely top notch.

It's an emergency room not urgent care, but they take good care of you. They don't hold you unless necessary and get you in and out if possible. The staff is really nice!

Although this was my first visit, I was overall please with the service rendered to me. The medical staff was very friendly and emphatic. I did, however, feel the service was slow considering there weren't many people there. Despite that, I plan to come back when needed.

Just wanted to send a shout out to Toyah, the nurse that helped us on 4th of July night. We learned that she and the other nurses were tending to a horrible firework accident with a young boy upon our arrival and yet she was able to muster up the strength to come out and the spirits of a scared little girl who required emergency stitches. She put on a smile over an obviously rattled heart to come out and do her job. That takes strength and courage and she is much appreciated!

Very fast great doctors & nurses

I went here for the first time 10/11/21 with stomach problems. I was taken back really quick. They only had maybe 4 other people in the waiting room so I think I went at a good time. The staff were all super sweet & the doctors too. Especially the young man (nurse ) that helped me get my CAtScan , He was amazing. I personally recommend this place because I had a very normal ER experience. I think other reviews are acting as if it’s a “doctors office “ Any ER is going to have a wait depending on how busy & they have to take heart attack patients before stomach ache patients it’s common sense. My suggestion is if your going bring a cell phone charger (portable if you have one) & maybe a small blanket & pillow just incase you get stuck waiting.And I’m pretty sure they’ll let you go wait in your car if you’re more comfortable.

Brought my son here the day after Christmas due to a cough that just won't quit. We waited maybe 5 minutes, 10 tops, and were seen right away. All the nurses and doctors were very attentive and very sweet to him. They were thorough with the examination, and made sure he was feeling much better before discharge. I think he even made a few friends there, too. Thank you soo much for the attention and care you showed my son. He was able to sleep peacefully and is well on his way to feeling much better.

My visit was very comfortable and quick.

It’s a basic ER in my opinion. They ain't on the level like West Jeff and stuff, but they good when your not in a hurry, but they do take longer than most ER’s. My mom had to go today and she had to wait long but she didn’t have a problem. In my opinion (from the last time i’ve been there) there short staffed, and they may have to go to someone else. They were nice and respectful to me and I only saw up to 6 staff members. Maybe they have more now I don’t know but in conclusion, they good for if you don't wanna go to a big hospital/ER and if your not in a hurry.

This place is very clean Chad the Nurse The FNP Mary & the triage Nurse have all been extremely helpful & services were quick! My daughter had severe throat pain. & everyone was extremely efficient. & friendly...Awaiting Test results

The doctor was very brief, not in my room long enough to answer any of my questions. The nurse was very friendly and seemed to sympathize about the doctors neglectful ways. He sat and answered all my questions and made sure I was comfortable.