Thomas N. Is amazing! My medications can be ready soon after seeing my doctor if he knows I’m waiting! He greets me by name! He is always smiling and is very patient. I live 45 minutes away and would definitely keep getting my medications filled at this location.

First, the pharmacist who gave me my booster was excellent. She had given me my flu shot the week before. But the rest of the process took close to an hour and took me back and forth between 3 places. I had made an appointment for 3:05 pm. And was told to go to the Camellia Room. I did and the nurses there told me I had to register even though I had e-checked. At the registration desk, I was then asked for my vaccination card. I have it on LAWallet and in Mychart. But I was told I had to have a card. After explaining again that I didn’t have a physical card, I was reluctantly given a card and told to go to the area where the vaccinations were being given. There I had to give my name and DOB to the MA. She asked me to sit in the waiting room. After 20 minutes or so, she gave me a form to fill out. After I turned it in she sent me back to the registration desk (to the same person, who didn’t recognize me) and was finally cleared to have the vaccine. After returning to the waiting area I was finally taken into the area where I got the shot. I walked out of the building and between 4:15 and 4:30. Too long. This has never been my experience with the other Covid vaccinations or flu shots at Ochsner.