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The free, easy-to-use MyOchsner app connects directly to your electronic medical record at Ochsner. With it, you can communicate directly with your physician, view upcoming and past appointments, and check test results with just a few simple taps.

Learn how to do these tasks and more by watching the tutorial videos below.

Schedule and View Appointments

  1. From the Menu, search Visits.
  2. Tap SCHEDULE AN APPOINTMENT at the bottom of the screen.
  3. Select the appropriate option.
  4. Confirm your information is correct by ticking the check box at the bottom of the screen and tapping CONTINUE.
  5. Choose a reason for your visit and tap CONTINUE.
  6. Select a location and tap CONTINUE.
  7. Select a physician and you can filter based on preferred appointment dates and times. Choose an appointment time slot.
  8. Type your reason for wanting to be seen and tap SCHEDULE IT at the bottom of the screen.

Cancel Appointments

  1. From the Menu, search Visits.
  2. Under the selected appointment, tap CANCEL.
  3. Select a reason for cancellation.
  4. Tap Cancel Appointment in the center part of the screen.

View and Pay Your Bill

  1. From the ACTIVITIES menu, tap Billing.
  2. Review billing or tap PAY to pay your bill.

Send a Message to Your Care Team

  1. From the ACTIVITIES menu, search Connect with Ochsner.
  2. Select Communicate with your care team.
  3. Click Next after reading how to get the most out of messaging.
  4. Select Non-Urgent health concerns.
  5. Select a provider and enter a subject and message.
  6. Tap Send.

View and Refill Your Medication

  1. From the ACTIVITIES menu, search Request refill. 
  2. Select Request under the medication you would like to refill.
  3. Click Next after selecting all medications you would like to request. 
  4. Verify the refills that you have selected and choose if you will pick up your medications at the pharmacy or if you would like them mailed to you.
  5. Verify your pharmacy info and click Next and Submit.

View Test Results and Ask Questions

  1. From the Menu, tap View Test Results.
  2. Review test results.
  3. Select View Trends if you would like to see how this result compares to previous results. 

View Allergies, Immunizations, and Health Issue

  1. From the ACTIVITIES menu, tap Health Summary.
  2. Tap the icons at the bottom of the screen to view Allergies, Immunizations and Health Issues information.

Get on Waitlist to be Notified of an Earlier Appointment

  1. From the ACTIVITIES menu, tap Visits.
  2. Tap the appointment you’d like to be waitlisted for.
  3. Tap Get On Wait List.


Check-In Faster with ePre-Check

  1. From the ACTIVITIES menu, tap Visits.
  2. Under the selected appointment, tap ePre-Check.
  3. Complete the steps of ePre-Check. 



Download the MyOchsner app now:

iOS | ANDROID

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