Ochsner Health is the leading nonprofit healthcare provider in the Gulf South. Ochsner inspires healthier lives and stronger communities through our mission to serve, heal, lead, educate and innovate.
Understanding Your Financial Journey
Our goal is to provide you with respectful, compassionate, high-quality care and to make your appointment, procedure or stay as comfortable as possible. That includes providing you with information on what you can expect financially to help you avoid additional stress. Whether you visit the emergency department, visit an Ochsner clinic or receive services in the hospital, this guide will help you understand what you should do before, during and after your service. It will also answer any financial questions or concerns that may arise along the way.
You’ll find information about:
- Pricing estimates
- Insurance coverage and out-of-pocket costs
- Financial counseling
- Payment options
- Interest-free payment plans
Here for You Throughout Your Financial Journey
To see if Ochsner services are covered by your insurance, click here to see a list of the plans we accept.
You can visit a financial counselor at an Ochsner clinic or hospital if you’d like to discuss opportunities to ease your financial burden, including:
- Applying for a medical credit card
- Interest-free payment plans
- Medicaid screening
- Financial assistance screening
- Ochsner’s Drug Copay Assistance Program
- Foundation assistance
If you have questions or concerns about a specific bill from Ochsner, contact Patient Accounts Customer Service (PACS) at 504.842.4190 or 800.343.0269 (toll-free).
To reach one of our Medicaid Application Centers, call 504.708.5521 or 855.418.8354 (toll-free), or email MCAP@ochsner.org.
