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How to Obtain a Copy of Your Medical Records and Documents

To obtain copies of the medical record, the patient's written authorization must be signed and dated, and must include the name and address of the individual who is to receive the copies of the record, the information requested and the treatment dates.

For MyOchsner users, log in to your account. From your MyOchsner account you have access to view, download, print and request your medical record.

Please click on a link below to download your release of information form that you will need to fill out. 

Ochsner Medical Center – New Orleans (on Jefferson Highway)
Phone: 504-842-2832
Fax: 504-842-4047

Ochsner Baptist 
Phone: 504-894-2173
Fax: (504) 894-2460

Ochsner Medical Center - Baton Rouge
Phone: 225-236-5917
Fax: 225-236 -5469 or 225-761-5939

Ochsner Medical Center - Kenner
Phone: 504-464-8066
Fax: 504-464-8093

Slidell Memorial Hospital East
Phone: 985-646-5009
Fax: 985-646-5606

Ochsner Medical Center - Hancock
Phone: 228-467-8714
Fax: 228-467-8704

Ochsner St. Anne Hospital
Phone: 985-537-8364
Fax: 985-537-8296

Ochsner Medical Center - West Bank
Phone: 504-207-2525
Fax: 504-391-5115

Ochsner St. Mary
Phone: 985-380-4530
Fax: 985-380-4533

Ochsner Rush Health
Phone: 601-703-9675
Fax: 601-703-6742

Leonard J. Chabert Medical Center
Phone: 985-873-1395
Fax: 877-310-6127

St. Bernard Parish Hospital
Phone: 504-826-9580
Fax: 504-826-9584

St. Charles Parish Hospital
Phone: 985-785-3652
Fax: 855-623-4391

Ochsner Lafayette General
Phone: 337-289-7771
Fax: 337-571-0495

Ochsner Health (El formulario esta escrito en español)

How to obtain a certified copy of a birth certificate

Louisiana: You can request a certified copy of a birth certificate from the State Registrar and Vital Records page of the Louisiana Department of Health website. 

Mississippi: You can request a certified copy of a birth certificate from the Vital Records page of the Mississippi State Department of Health.

How to obtain a birth-verification or proof of birth letter

You will receive a complimentary birth-verification letter upon completing your baby's birth certificate. A birth-verification contains the baby's name, date, time of birth, place of birth and parent's names. It is important that you keep this document for verification of birth until you receive the certified copy of your baby's birth certificate. To request an additional birth-verification letter, contact the Birth Certificate Office or the Health Information Management Department (Medical Records) at the medical center where your baby was born.

Birth certificate office contact information 

Baton Rouge225-755-4801
West Bank504-391-5517

Information regarding your child's social security number

It typically takes two to four months to receive your child's Social Security number. If you need a Social Security number sooner, you may apply in person at any of the Social Security Administration's offices. You may also call the nationwide number at 800-772-1213 for additional information or visit the Social Security Number and Card page on the Social Security Administration's website.

Birth registration & Louisiana paternity laws

Louisiana laws govern the last name you are allowed to give your newborn child and the recording of the newborn child's father on the birth certificate. The laws differ depending upon whether the mother was married at the time of conception and birth. A current state or federally issued photo ID is required for mom and dad to be included on the child’s birth certificate.

Learn more about the Louisiana laws regarding hospital birth certificate reporting.

If you are looking to establish paternity, please visit the Louisiana Paternity Establishment Program.

Questions regarding your child's birth certificate

How long does it take to receive the birth certificate?
You will receive a complimentary copy of your baby's birth certificate from the Louisiana Vital Records Office. It can take from three to six months to receive this copy.

What do I do if there is a problem with the birth certificate?
If you need to make a correction on the birth certificate (i.e. incorrect date or time of birth, misspelled name, etc.), contact the hospital where your baby was born. Depending on the circumstances, the hospital may be able to issue a correction letter which you can submit to Vital Records to correct the birth certificate.

If you would like to make a change to the birth certificate (i.e. adding the father's name, changing the baby's name), contact Louisiana Vital Records at 504-219-4500. There may be a fee to make these changes. For more information, please visit the State Registrar and Vital Records page of the Louisiana Department of Health website. 

Starting a personal health record

As a patient and healthcare consumer, you may have seen your chart at your doctor's office. In fact, you may have records at several doctors' offices. If you've ever been hospitalized, visited the emergency room or had surgery performed, you will have hospital records as well. Again, it is possible that you have records in more than one hospital. To keep track of all this information, it is a good idea to keep your own records in a personal health record. A personal health record is information about your health compiled and maintained by you. Individuals who are managing chronic disease conditions, such as diabetes, kidney disease or heart disease are strongly encouraged to create and maintain a personal health record.

What kind of information would you put in a personal health record? You could start with the following:

  • Your name, date of birth and emergency contact information
  • Your blood type
  • Dates and results of tests and screenings
  • Major illnesses and surgeries along with dates
  • A list of current medications and dosages
  • Allergies
  • Ongoing diseases or conditions

The American Health Information Management Association(AHIMA), a professional organization dedicated to the effective management of health information, recommends several formats for keeping your personal health record:

  • Simple paper documents kept in a manila file folder
  • Information stored on a computer disk carried with you
  • Portable devices, such as a USB drive that plugs into most computers
  • Internet based secure system accessible from any computer - fees/subscriptions may apply. For addition information visit the AHIMA website.

Pharmacy records

Switch to Ochsner Pharmacy and Wellness with ease. Please give our team a call at 985-240-4610 to transfer your prescriptions.