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Ochsner Specialty Pharmacy

Why choose Ochsner Health for your specialty pharmacy needs?

Sometimes chronic diseases may require medication that you can’t find at a traditional pharmacy. Fortunately, that’s all we focus on at Ochsner Specialty Pharmacy in New Orleans. Here, we meet all your specialty pharmacy needs, making it easy to access hard-to-find medications.

Additionally, most medications, including those that must remain cold, are shipped overnight, so you never have to leave home.

Patients are our first priority, and we strive for compassionate care every day, so you have the best possible outcome.

We will contact you before your next refill of medication. If you miss our phone call, call the Ochsner Specialty Pharmacy at 855-312-4193. We’re open Monday through Friday, 8:30 a.m. to 5 p.m.

Because specialty medications can get expensive, we’re upfront about out-of-pocket expenses. Before mailing medication, we tell you the cost.

Some drug companies offer free drug programs for those without insurance, and we’re able to help you enroll when this is an option. In the event your medications don’t fit in your budget, our staff can research options, often making you aware of different options for affordability. We help determine if you’re eligible and help you enroll in the appropriate programs to make medication affordable.

Managing chronic diseases often requires several health experts. As part of your care team, we work closely with other specialists to help you obtain and maintain good health.

As part of Ochsner Health, our pharmacy stores your medication information electronically, alongside your other health information. As a result, your entire care team has access to your current and past medication history, which allows them to make the best decisions about your care.

In the event a medication doesn’t work well, we get approval from your physician. We also communicate with your providers about your medication therapy and offer solutions to help you manage your therapy. This saves you time and enhances your experience with your medication to assist with successful treatment

We help to ensure that all of your medication needs are cared for by our team. Our clinical pharmacists provide education on your specialty medication before you receive the medication. Our clinical pharmacists will always be available throughout your therapy to provide recommendations and support for your therapy. Our clinical pharmacists will reach out to you to discuss your therapy and help support you during any changes of medications to ensure that you are taking the best recommended therapy for your disease state. We also work with Ochsner Pharmacy & Wellness to take care of your non-specialty prescriptions to support you.

Ready to ship specialty medications wherever you are, Ochsner Specialty Pharmacy has a location to meet your needs.

1405 Jefferson Highway, Suite. A
New Orleans, LA 70121

Patients who turn to Ochsner Specialty Pharmacy appreciate what we do. Outside organizations also recognize our quality of care.

  • Utilization Review Accreditation Commission. The gold standard for specialty pharmacy accreditation, this accreditation belongs to select pharmacies. Earning this requires we follow best practices and support patients on their health journeys.

  • The Joint Commission. This stamp of approval requires specialty pharmacies to shine in patient safety, quality and other areas of pharmacy care.

The Ochsner Specialty Pharmacy consists of nearly 60 pharmacists and technicians. Each is an expert in chronic diseases. Specially trained to understand the patient journey, our team understands your needs are unique.

To accommodate these needs, you get matched with a pharmacist. Your pharmacist learns your specific health challenges and is another person who joins you on your health journey.

Every month, our pharmacy team members will call to discuss medication refill needs. Your pharmacist will also discuss other topics, including:

  • Effectiveness of medication and other prescribed treatment

  • Financial and other problems that make purchasing or taking medication difficult

  • Insurance questions

  • Medication side effects

  • Missed doses of medication

  • Progress of your health and well-being

Information from this call gets added to your electronic medical record. Major issues get reported immediately. Changes to your health get noticed quickly, so your treatment plan can change if needed.

Ochsner Specialty Pharmacy values each patient, and we aim to provide the best possible pharmacy experience. As your healthcare team works together to manage your treatment and medication needs, you play an important role. In fact, you’re the most important member of your healthcare team.

To fully benefit from your medications, you should understand your disease and medical condition. You should also know your rights and responsibilities as a patient. If you have questions about any aspect of your health, ask your pharmacist.

We want you to take control of your health, and we’re here to help you do just that.

View rights and responsibilities.

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Map of Ochsner-affiliated facilities that provide services related to Ochsner Specialty Pharmacy

Ochsner Specialty Pharmacy Locations

Ochsner Lafayette General Medical Center
1214 Coolidge St.
Lafayette, LA 70503
  • Open 24/7
Ochsner Specialty Pharmacy
1405 Jefferson Highway, Suite A
New Orleans, LA 70121
  • Mon–Fri: 8:30 a.m.-5 p.m.