Ochsner Specialty Pharmacy

There are many reasons why you may need Ochsner Specialty Pharmacy. Some of the most common conditions that require specialty medication include:

• Crohn's disease and ulcerative colitis

• Growth hormone deficiencies

• Hepatitis C

• HIV/AIDS

• Multiple sclerosis

• Oncology

• Psoriasis

• Rheumatoid arthritis

We also provide medications for rare diseases and specialty medications necessary for some clinical trials. 

We will contact you before your next medication refill. If you miss our call, contact the Ochsner Specialty Pharmacy at 855-312-4193. We’re open Monday through Friday from 8:30 a.m. to 5 p.m.

You can also easily refill your specialty medication through the MyOchsner app or website. For more detailed instructions see our how to guide.

We will tell you the cost before mailing your medication, including out-of-pocket costs.

If your medications don’t fit in your budget, our staff can research affordable options.

Managing ongoing diseases often requires several health experts. As part of your care team, we work closely with other specialists to help you obtain and maintain good health.

Our pharmacy stores your medication information electronically so your entire care team has access to your medication history. This allows them to make the best decisions about your care.

If a medication doesn’t work well, we will discuss alternative options with your physician to better manage your treatment.

Our clinical pharmacists will educate you on your specialty medicine. They will always be available to provide recommendations and support.

We also work with Ochsner Pharmacy and Wellness to take care of your non-specialty prescriptions.

Patients who turn to Ochsner Specialty Pharmacy appreciate what we do. Outside organizations also recognize our quality of care.

• Utilization Review Accreditation Commission: The gold standard for specialty pharmacy accreditation, this accreditation belongs to select pharmacies. Earning this requires that we follow best practices and support patients on their health journeys.

  

• The Joint Commission: This stamp of approval requires specialty pharmacies to shine in patient safety, quality and other areas of pharmacy care. 

  

Our Ochsner Specialty Pharmacy team understands your needs are unique. You will be matched with a pharmacist who learns your specific health challenges.

Every month, our pharmacy team members will call to discuss medication refill needs. Your pharmacist will also discuss other topics, including:

• Effectiveness of medication and other prescribed treatment

• Financial and other problems that make purchasing or taking medication difficult

• Insurance questions

• Medication side effects

• Missed doses of medication

• Progress of your health and well-being

Information from this call gets added to your electronic medical record. Major issues get reported immediately. Changes to your health are noticed quickly, so your treatment plan can be adjusted as needed.

Ochsner Specialty Pharmacy values each patient, and we aim to provide the best possible pharmacy experience. As your healthcare team works together to manage your treatment and medication needs, you play an important role. In fact, you’re the most important member of your healthcare team.

To fully benefit from your medications, you should understand your disease and medical condition. You should also know your rights and responsibilities as a patient. If you have questions about any aspect of your health, ask your pharmacist.

We want you to take control of your health, and we’re here to help you do just that.

View rights and responsibilities

Use this form to send Ochsner Specialty Pharmacy a prescription by fax at 504-842-5999.

Specialty Pharmacy Referral Form

"The pharmacist goes above and beyond by calling to keep me updated on my prescription and authorization process. I truly can’t say enough about their kindness," said Tami A., a customer at Ochsner Specialty Pharmacy