About Ochsner
Ochsner Health is the leading nonprofit healthcare provider in the Gulf South. Ochsner inspires healthier lives and stronger communities through our mission to serve, heal, lead, educate and innovate.
AI agents and virtual assistants
At Ochsner, we are testing the use of AI agents in routine tasks. They can provide real-time health insights, reminders, and guidance, helping both patients and healthcare workers. These are tools that can talk with you in a natural, human-like way. They are designed to sound warm, respectful and easy to understand.
These tools are used only for communication and support tasks, not for diagnosing or replacing your care team.
Your care team is always responsible for your care, even when AI is used to support their work. That human connection will never change.
You will always know when you’re interacting with an AI agent.
You can choose not to continue an AI conversation if you’d prefer to speak with a person directly.
Meet our AI agents
Ochsner's Primary Care AI health agent Mia is a smart technology designed to work alongside your care team to help you achieve and maintain your health goals.
Ochsner's AI virtual assistant is a tool that works alongside our scheduling team to help you get the care you need.