About Ochsner Health Center - Mandeville
A department of Ochsner Medical Center
Ochsner Health Center - Mandeville offers healthcare services right in your neighborhood. Located in the heart of Mandeville, it feels like a small practice but benefits from the support and great reputation of Ochsner Health. We provide psychiatry and mental health services to make getting care easier for people in Mandeville and nearby areas.
At Ochsner Health Center - Mandeville, we're dedicated to offering high-quality care for every stage of life. Our team is focused on making sure you're satisfied and that we respect and respond to your needs and concerns.
Why choose Ochsner Health Center - Mandeville?
We are making healthcare easy. One huge advantage of having a psychiatry and mental health doctor at Ochsner is our electronic medical record. Wherever you go in the Ochsner network, your medical history goes with you and is accessible by specialists, urgent cares and ERs all across the Gulf South.
We are also making it easier to connect you to your doctor at any time with MyOchsner. You can call or message your doctor, schedule appointments, submit refill requests for medication and schedule preventive health reminders to help you stay on track. MyOchsner also allows you to view your results and connect your family to your records and treatment team.
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Schedule an appointment
To schedule an appointment, call 985-875-2340 during our regular business hours. You may also schedule an appointment through MyOchsner. Please notify us within 24 hours if you need to cancel your appointment.
We offer same-day and next-day appointments. We also offer virtual visits. If you are a new patient, your first virtual appointment is at the discretion of the provider. Learn more about virtual visits, here.
Please arrive 10 to 15 minutes early for your appointment. If you need to cancel or reschedule an appointment, please make every effort to notify us within a 24-hour advanced notice. If your doctor is unavailable for an urgent problem, please consider allowing Ochsner to book an appointment for you with another provider.
Medications
Bring your medications or a list of them with the doses and how often you take them each day. Be sure to include any over-the-counter medicines. Having a list of drugs covered by your insurance can also help your doctor make any needed changes to your medication.
Prescription refills
If you need a prescription refill, please call your pharmacy to request it. If your pharmacist has any questions, they will contact Ochsner. Make sure the pharmacy sends your refill request to Ochsner at least three to five working days before you run out of your medication. If we don't get the notice in time, we can't promise your refill will be ready before you use up your current supply.
Emergency room and hospital discharges
Let your insurance provider know within 48 hours if you go to the emergency room, even if a doctor sends you. After you're treated or leave the hospital, call your primary care doctor for any follow-up care. If you got emergency room care or were hospitalized somewhere other than Ochsner, bring those records to your appointment so we can keep giving you the best care.
Calling your doctor
Sometimes your doctor or nurse might be busy with other patients and can't take your call. If this happens, the receptionist will pass your message to the nurse. Depending on the call, either the doctor or nurse will get back to you within four hours. Calls after 3 p.m. will be returned the next business day. Calls are usually returned during the day or after clinic hours. Not all doctors have clinic hours every day, so it's useful to know when yours is available. For routine questions or requests, call when your doctor is in the clinic. Non-urgent requests might wait until then.
Ochsner On Call
Unless otherwise directed by your doctor or provider, please call Ochsner On Call, our 24/7 nurse care advice line at 1-800-231-5257, for guidance regarding your symptoms. For emergencies, call 911 or visit the nearest emergency room.
Registered nurses at the Ochsner On Call Center can help determine how soon you should be seen and recommend the best care options for your symptoms.
Online Reviews
Great service
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us! This response is provided on behalf of Ochsner Health.
Source: Google
I can't say enough good things about this clinic. The call center was supposed to have scheduled me for a same day appt because my daughter was extremely ill. When I arrived the call center had messed up and my appt was actually for the following week. They spoke with the clinic manager and squeezed us in anyway. During my daughter's appt I ended up fainting. Not only did they provide my daughter with the utmost care, they sprang into action and did what they needed to do, to help my fainting spell pass. They had a nurse sit in the room with me until we left to make sure I was okay. Dr. Place was so kind. Her nurses were amazing. I'm truly impressed with this clinic. I would recommend it to anyone who lives in Mandeville!
Our Response:
We appreciate your kind words. Compassion and empathy are the cornerstones of our patient-client relationships. Thank you for the kind review. This response is provided on behalf of Ochsner Health.
Source: Google
After years of dealing with undiagnosed ADHD, I was able to get the right care I needed here. Dr. Michael Sawyer is really good and helped me through the process and was able to calm any worries I had along with clearly answering any questions I had.
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us! This response is provided on behalf of Ochsner Health.
Source: Google
The front desk staff at this location is consistently superior!
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us!
Source: Google
Good as always
Our Response:
Thank you for your review! We're glad to hear that our team provided the quality service that we're known for. We wish you all the best!
Source: Google
Very thorough, professional and helpful.
Our Response:
We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love.
Source: Google
So excited to post about Ochsner, I never stress about scheduling visits or anything else. They really are my one stop for everything!
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us!
Source: Google
Very professional
Our Response:
We appreciate your kind words. Compassion and empathy are the cornerstones of our patient-client relationships. Thank you for the kind review.
Source: Google
Fast check-in and very polite and helpful workers.
Our Response:
Thank you for your review. We always aim to provide efficient and quality care for our patients. We wish you all the best!
Source: Google
Dr Brandee Simon Davis is the best ! She listens attentively and never makes you feel rushed . I trust her 100%
Our Response:
We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love.
Source: Google
Ainsley Jarrott is amazing. She actually listens and includes the patient in any treatment plans unlike a lot of doctors around here. She’s always ready to think outside the box too for tough cases like me! Absolutely highly recommended endocrinologist.
Our Response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you!
Source: Google
Enjoyed my visit, staff was very efficient and polite, and doctor gave great information.
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us!
Source: Google
Dr Brian Ladner is a great Dr he is very kind and good with his patients I know because I am one and his staff are very helpful
Our Response:
Hello, thanks for taking the time to leave us feedback! We’re glad to hear our team provided a great experience. Have a great day!
Source: Google
Staff very nice. Clean facility. Easy check in. Very short wait
Our Response:
Thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!
Source: Google
I saw Dr. Erica Sjunnesen at Ochsner Health Center - Mandeville. Dr. Sjunnesen took her time to talk with me and understand my concerns. The clinic itself is clean and updated and the staff were very friendly. There is a lab onsite so I was able to do all my blood work immediately after my appointment and received my results quickly. Overall a great experience!
Our Response:
Thank you for your review. We always aim to provide efficient and quality care for our patients. We wish you all the best!
Source: Google