Ochsner Health is the leading nonprofit healthcare provider in the Gulf South. Ochsner inspires healthier lives and stronger communities through our mission to serve, heal, lead, educate and innovate.
MyOchsner
MyOchsner Patient Portal
MyOchsner is a full-service digital healthcare portal that offers personalized and secure access to your medical records. You can manage your health information right from your smartphone, tablet or computer. Schedule appointments, meet physicians and providers, view test results, reach our 24/7 on-call nurse, and so much more with just the click of a button.
Download the MyOchsner App to Get Started
New to MyOchsner? Follow these steps to download the MyOchsner app, and get started today:
- Download the MyOchsner app from the Apple App Store for Apple devices or Google Play for Android phones.
- Select “Log in to your account.”
- Select “Sign up” to access your Ochsner Health medical record.
- Answer a series of questions to securely create your username and password. You will need to provide the same information you use at your appointments (name, date of birth and address).
Appointment Scheduling
Log in to your MyOchsner account to find and schedule appointments online. View available appointment times, and select the option that works best for you. You can also call 1-866-624-7637 to schedule or change an appointment.
ePre-Check and Mobile Check-in
Many Ochsner locations are now offering ePre-Check and mobile check-in on the MyOchsner app. These offerings allow you to skip the registration desk and the waiting room. You can wait in your vehicle for your appointment.
Quick Pay
Make a payment online without logging into your account. In the “Pay As Guest” section, you’ll need your bill or statement showing the “Guarantor” name (person responsible for payment) and the account number.
Virtual Visits Through MyOchsner
For several types of appointments, your care team may be able to see you virtually in a visit through MyOchsner.
What is a virtual visit?
A virtual visit is a secure video appointment with your provider via a smartphone, tablet or computer.
Convenient primary and specialty care virtual visits are available for several appointment types. Review frequently asked questions for virtual visits:
Learn more about Ochsner Connected Anywhere urgent care and behavioral health virtual visits.
How much does a virtual visit cost?
The cost of a virtual visit is the same as an in-person visit, as covered by your insurance. Similar to an in-person visit, you will be billed for the co-payment at the time of your virtual visit or after the visit is completed. You will also be given the option to pay online. Contact your insurance provider for covered benefits.
What are the technical requirements for a virtual visit?
You must have a mobile smartphone or tablet with a front-facing camera and an iOS or Android operating system. You can also use a computer as long as you have a built-in or external webcam.
If you do not plan to be at home during your virtual visit, we recommend finding a private and quiet spot for your appointment. Avoid conducting your visit in a vehicle, especially while in motion. A vehicle may not be appropriate for your type of visit because your provider might need you to move or adjust position during your visit.
E-Visit Messages Through MyOchsner
An E-Visit Message allows you to provide symptoms or information about your condition from the comfort of your own home through a detailed questionnaire in the MyOchsner patient portal. Once submitted, your responses are shared with your care team, who use that information along with your personal medical history to determine a diagnosis and treatment plan within 24 hours. Ochsner currently offers E-Visit Messages for non-urgent and chronic conditions.
MyOchsner Now
If you currently have a MyOchsner account, you will automatically have access to MyOchsner Now during a hospital stay at Ochsner. This format will enable you to view real-time medical information, including your hospital schedule, care team, scheduled medications and assigned education topics. Your loved ones with proxy access to your account will be able to see this information, too.
Proxy Accounts
A parent, guardian or other adult with an active MyOchsner account may view a loved one’s MyOchsner account with proxy access. Once you log in, select “Request Family Access” under the “Sharing” section to request or grant proxy access.
Contact Us
For MyOchsner Patient Support, contact us at MyOchsner@ochsner.org or 877-339-2637.
The MyOchsner Patient Support Team is available through Monday-Friday from 8 a.m. to 5 p.m.
Want a Billing Estimate Before Your Visit?
Create your own estimate for the most common services and procedures through the MyOchsner web portal or the MyOchsner mobile app.
