Woman patient speaking with doctor behind desk

Choosing the right care setting saves time and ensures you get the most appropriate treatment. Here is a quick guide:

Your Situation

Best Care Option

Non-emergency illness or injury needing same-day attention

Urgent Care

Life-threatening emergency (chest pain, stroke, severe bleeding)

Emergency Room / Call 911

Routine checkups, chronic condition management or preventive screenings

Primary Care

Minor symptoms you can address from home when visiting a clinic is not convenient

Virtual Visit

Ochsner Urgent Care is best suited for patients who need prompt care for a condition that is not life-threatening. The emergency room is the right choice when symptoms could be life-threatening or require advanced imaging, surgery or intensive monitoring. Primary care is the right fit for ongoing health management and annual wellness visits. Virtual urgent care works best for minor symptoms when visiting a clinic is not convenient.