Woman patient speaking with doctor behind desk

Where Should I Go for Care?

When you need same-day care for a non-emergency illness or injury, Ochsner urgent care centers are ready to help. Walk in with no appointment needed for colds, flu, sprains, minor cuts, rashes and more at locations across Louisiana and the Gulf South. For a life-threatening emergency, call 911 or go to the nearest emergency room.

Choosing the right care setting helps you get the right treatment without delay. Use this guide to know when urgent care is the best option and when primary care, the emergency room or a virtual visit may be more appropriate.

Your Situation

Best Care Option

Non-emergency illness or injury needing same-day attention

Urgent Care

Life-threatening emergency (chest pain, stroke, severe bleeding)

Emergency Room / Call 911

Routine checkups, chronic condition management or preventive screenings

Primary Care

Minor symptoms you can address from home when visiting a clinic is not convenient

Virtual Visit

Urgent care is best for conditions that need prompt attention but are not life-threatening. That can include issues like colds, flu, sprains, minor cuts and rashes. Primary care is the right fit for preventive care, chronic condition management and annual checkups. The emergency room is the best choice for symptoms that may be life-threatening or require advanced care. Virtual visits work well for minor concerns when you want care from home.