My husband and I went to Dr Laborde in the hopes of starting a family. My husband started treatment early 2022 and had a procedure performed by Dr Laborde in September 2022. We had a great experience with Dr Laborde as he was very professional, honest, and seemed to care. Staff always followed up after blood work and we had a pleasant experience up until the procedure was performed. We did not get the news we were hoping and it was very devastating for us. We attempted to make a follow up appointment online with Dr Laborde 2 weeks after the procedure to assess the incision and to ask questions that we had. We arrived to the appointment and were told by the receptionist that the appointment was canceled by the nurse Terry. My husband speaks to his nurse Terry and she states that the appointment was canceled because the reason we stated for the appointment request was not a reason to be seen. Now she states she called us when she canceled it but we checked both of our cell phones and there were no calls or voicemails. Then when my husband tells her what we’re here for, she states that Dr Laborde already answered our questions. Mind you my husband was just waking up from the anesthesia and I alone in the waiting room was just hit with devastating news that I could not remember everything he had told me. Instead of rescheduling the appointment Terry proceeds to tell us what our next steps are. We already knew this! My husband had to go back and forth with her just to make a new appointment. She had an attitude throughout the conversation and had no compassion what so ever. I am also a nurse and I know to have some type of compassion for my patients and what they’re going through. It just felt like because they felt they couldn’t do anymore to help us they were done with us completely, even before a follow up.

Great experience

Dr. Laborde is great urologist. He is thorough with is explanations and treatments. I am very confident in him whenever I may have questions or concerns. His is office very quick in regards to response time and I always have the information that I need.

With excellent personality you always get the best care. Eric Laborde is a great Doctor, very satisfied with his service.

Very professional and courteous!

I trust Dr Laborde’s judgment and his professionalism.

Knowledgeable,friendly and professional!!!

Dr. Laborde is a great doctor he is very caring and he has a great deal of respect for his patients and he’s very concerned about how a patient feel what their needs are. He is a very great doctor

This doctor is through. He is dealing with a scared patient. I’m not easy