Dr Laborde was very professional . Have no problem with returning to him .

(Update 6/26/19)In my original review, I failed emphasized this one star review was directed to his support staff. He is a great Dr. and it is unfair that he receives the blame for office staff that he doesn't likely get to chose. I upgraded him to 4 starts, but his administrative staff needs to be retrained or replaced. (Original Review) I'll start with the positive points related to Dr. Laborde. Ochsner has a coordinator for the department that communicates on behalf of multiple locations. This individual is the only reason I am agreeing to stay with Ochsner and trying a different doctor. Ochsner should allow this individual to train the physicians' staff that interface directly with the patients through the My.Ochsner Portal. Dr. Laborde was very professional and has great communication skills; however, his support staff couldn't care less about professional courtesy, processing authorizations with heath insurance companies, and worst of all, not being the least concerned about the patient. As a patient, I felt insulted in the way they answered questions; that is, if they answered at all.

Dr. Laborde was very kind and patient. He explained all options clearly and gave me time to reflect and choose what I wanted to do. Since I live a couple of hours away he offered to allow me to see someone close by for an appointment. I feel very confident in his abilities and would not hesitate recommending him to someone in need of good urological care.