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World-class care at home in New Orleans
Ochsner Medical Center - New Orleans provides a convenient, comprehensive medical home for the Gulf South region while attracting patients nationwide with our world-class, innovative programs. With our commitment to evidence-based medicine, leading-edge research and patient-centered care, you can be confident that your Ochsner care team will provide exceptional health services tailored to your unique needs and preferences.
Using a multidisciplinary approach to our care, teams at Ochsner work together across disciplines to improve communication, outcomes and satisfaction. Our collaboration means our teams are well-equipped to handle complex or uncommon conditions. We also collaborate to make scheduling appointments as smooth and painless as possible. By working together, we can often help you plan multiple appointments on one day to save you time and quickly share information between Ochsner physicians to improve continuity of care.
Hours
Ochsner Medical Center - New Orleans on Jefferson Highway is open 24 hours a day, seven days a week.
If you’re visiting a friend or family member receiving inpatient care, check with the unit they’re in regarding visiting hours.
Why choose Ochsner Medical Center - New Orleans?
The care teams and programs at Ochsner Medical Center - New Orleans are consistently recognized as leaders in healthcare within Louisiana and beyond:
- We have earned the American Nurses Credentialing Center Magnet designation four times, putting us in the top 1% of hospitals across the U.S. The designation recognizes excellence in nursing and demonstrates our ongoing commitment to providing outstanding care.
- Ochsner Medical Center – New Orleans is home to a world-class cardiac program that offers the full scope of cardiac care, from diagnosis to transplant, for children and adults.
- Ochsner Medical Center - New Orleans, which includes its Baptist and West Bank Campuses, has been named the Best Hospital in Louisiana for 12 consecutive years by U.S. News & World Report.
- For the past seven years, Ochsner Hospital for Children, located on the Jefferson Highway campus, has been ranked among the top 50 children’s hospitals in the U.S. by U.S. News & World Report.
- Several other programs within Ochsner Medical Center - New Orleans, which includes the Baptist, Jefferson Highway and West Bank locations, are also currently ranked in the top 50 in the country by U.S. News & World Report, including:
Schedule an Appointment
To schedule an appointment with an Ochsner Medical Center - New Orleans provider, call 1-866-OCHSNER (624-7637). You can also schedule an appointment through MyOchsner.
Login to MyOchsner Sign up for MyOchsner
Virtual Tour
Take a virtual tour of the Optimal Hospital in the West Tower at Ochsner Medical Center - New Orleans. Optimal Hospital incorporates many elements to enhance your safety as a patient. In this virtual tour, you can see all the possible innovations, but please note that your unit may only include some of these technologies, depending on your facility and the type of care you are receiving.
If you need assistance navigating the Jefferson Highway campus, you can find a map and step-by-step walking instructions in MyOchsner app. Check out this feature in the MyOchsner app, available under Campus Maps & Visitor Info>Ochsner Medical Center Location Details>On-Site Walking Directions.
Services Offered at Ochsner Medical Center - New Orleans
Ochsner Medical Center - New Orleans offers expert comprehensive care for the whole family. From our centers of excellence to our award-winning Ochsner Hospital for Children to our emergency medical services and beyond, we provide outstanding care options to meet your family’s needs.
Centers of Excellence
The centers of excellence at Ochsner Medical Center - New Orleans are highly specialized programs featuring leaders in the field. Each center of excellence offers the highest-quality comprehensive, multidisciplinary care. Many providers in our centers of excellence are nationally and internationally recognized experts involved in cutting-edge research, teaching and writing.
We are home to eight centers of excellence:
Additional Specialty Care
In addition to our Centers of Excellence and destination services program, Ochsner Medical Center - New Orleans provides outstanding care and services to residents of New Orleans and surrounding communities in several specialty areas, including:
Support Services
Additionally, Ochsner Medical Center - New Orleans features several support services and amenities for patients and their families, such as:
- Brent House Hotel, for patients and family members visiting from out of town
- Child life services
- Dining and other food options
- Gift shop
- International health services
- Language and translation services
- Laundry facilities
- Medical equipment
- Medical library
- Nurse navigation
- Optical shop
- Parking and valet services
- Pharmacy
- Spiritual care
- Stamps and postal supplies
Online Reviews
I have not been here in a while but looks like their has been an upgrade. You no longer have to worry about finding food after the cafeteria closes. They have these self checkout area of hospital that is open 24 hrs. They now even have a Ochsner children area in the hospital. I guess Children's Hospital was getting over crowded and now their are other options in the City. The children waiting area is stylized very cute with stars on the ceiling and a mini fish tank. I'd be happy to visit any patient staying here.
Our Response:
So glad to hear that you had a positive experience with us! Thank you for taking the time to leave us this review. This response is provided on behalf of Ochsner Health.
Source: Google
Excelente atenciòn
Source: Google
From the very start, we knew this was a different kind of hospital experience. The surgeons, Dr. Bolton, Dr. Mitchell and Dr. Benito and I’m sure a host of other medical professionals in the operating room were nothing less than top notch. You can tell that these doctors and surgeons are in the medical profession because it is their passion.. These doctors truly know and practice their trade and craft. Once we got to the 10th floor GISSU unit we were absolutely enveloped by the staff nurses, caregivers, techs and a host of other professionals. A special thanks to Chase, Ahlecia, LaSaundra, Cheryl, Deja, Dr Talton and all the others that popped in during the day and night to check vitals, pain level and general well-being. I would recommend this hospital and team of caregivers to anyone.
Our Response:
On behalf of Ochsner Health, we appreciate the review. Compassion, expertise, and ensuring quality outcomes are core principles of our patient care philosophy. We'll make sure that your great feedback reaches our team. Thank you.
Source: Google
Staff was very helpful at checking and nurse's in the MRI department were amazing. Highly recommend this facility
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us! This response is provided on behalf of Ochsner Health.
Source: Google
Lab at Vets in Metairie is great
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us! This response is provided on behalf of Ochsner Health.
Source: Google
Being a patient with poor health for 20+years the Ochsner main Campus is 1 of the best hospitals with everything a state of the art hospital should have for various treatments, they even have a luxury hotel for families visiting patients!
Our Response:
Hello, thanks for taking the time to leave us feedback! We’re glad to hear our team provided a great experience. Have a great day! This response is provided on behalf of Ochsner Health.
Source: Google
I absolutely love my ochsner care team! So friendly and genuinely concerned with my health issues. Best health care I have ever had!!
Our Response:
We're glad to hear it! We certainly aim to be the best! We really appreciate your review, thank you for choosing us as your healthcare provider! This response is provided on behalf of Ochsner Health.
Source: Google
I saw Dr Zapata. Very pleased with her bedside manner and explanations.
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us! This response is provided on behalf of Ochsner Health.
Source: Google
I brought my son Cameron here after a very unpleasant experience at children’s hospital and had a fabulous visit
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us! This response is provided on behalf of Ochsner Health.
Source: Google
Main campus hospital nurses doctors awesome had some problems with the emergency room security guards Big egos don’t know the difference between a law and Rules and the triage nurse who couldn’t stop playing with Her cell Phone
Our Response:
On behalf of Ochsner Health, thank you for telling us about your experience. We are very sorry to hear that your last visit did not live up to expectations. We would like to learn more details about your encounter so that look into this. Please contact us at feedback@ochsner.org or 504-842-3971. Thank you.
Source: Google
I had a great experience. The staff was wonderful. The Dr was delayed but that sometimes happens. Katelyn was the nurse I remember helping most. I had a VNS battery replacement.
Our Response:
Thanks for taking the time to leave us a compliment! Glad to hear you had a great experience with us and we look forward to seeing you again soon. Have a great day! This response is provided on behalf of Ochsner Health.
Source: Google
Blessed to receive a kidney transplant on July 4. Surgeons and transplant nurses were awesome. Received terrific care. Transplant personnel are great from entering the center to the blood work nurses to the post transplant nurses, coordinator, Kelvin Norman, and nephrologist, Dr. Wickman. My only complaint is about their out-sourced hospital food. It needs a lot of help. Frustrating to order from menu and not get any because they were out of it. Most was inedible. Only good item was their chicken salad on a croissant. Cafeteria food isn't much better but at least you can see and pick it.
Our Response:
On behalf of Ochsner Health, we are always looking for ways to improve. If you're willing to discuss this in more detail, could you please send us an email at feedback@ochsner.org, including your full name and contact information, so we can further investigate this matter? Thank you.
Source: Google
Got sick on my vacation to NO and thus staff made me feel very comfortable. Thank you.
Our Response:
Thank you for your review! We're glad to hear that our team provided the quality service that we're known for. We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
Dr Seindorf is one of the best doctors of all time.
Our Response:
We're glad to hear it! We certainly aim to be the best! We really appreciate your review, thank you for choosing us as your healthcare provider! This response is provided on behalf of Ochsner Health.
Source: Google
Excellent service
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us! This response is provided on behalf of Ochsner Health.
Source: Google
Went to get lab work. The wait was short. The check in lady and the Lab Technician and the nurse giving the flu shot was friendly. All in All the experience, like most of the time at Ochsner, was pleasant.
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us! This response is provided on behalf of Ochsner Health.
Source: Google
Just completed a colonoscopy procedure at Ochsner Main Campus on Jefferson Highway. The doctors and nursing staff were very caring and compassionate.
Our Response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you! This response is provided on behalf of Ochsner Health.
Source: Google
Excellent service. I was in and out in no time. Everyone did excellent from the lady making my appointment to the lady at the front desk and the nurse practitioner.
Our Response:
Thank you for your review! We're glad to hear that our team provided the quality service that we're known for. We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
BEST ! Staff and Everything! Would Never change a thing!!!
Our Response:
We're glad to hear it! We certainly aim to be the best! We really appreciate your review, thank you for choosing us as your healthcare provider! This response is provided on behalf of Ochsner Health.
Source: Google
We went there for a visit with my son to see a pediatric endocrinologist and the whole thing was fantastic. From start to finish, the entirety of the staff were friendly, welcoming, knowledgeable, diligent and just overall helpful. Which if you’ve been in and out of the hospital/drs offices as much as I have, you’d know that’s nearly rare to find such a perfectly cultivated environment that really makes you feel at ease as far as advocating for yourself/your child, wait times, cleanliness, knowledge of practicing staff, communication skills, responsiveness to your concerns, etc. They knocked it out of the park, they were amazing. It could’ve been that he was the first appointment of the day for that field, maybe everyone ate breakfast and had their coffee, or maybe they’re just happy people, either way, it was a great experience and I have high hopes since we’ll be there rather frequently that it won’t be much different next time either.
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us! This response is provided on behalf of Ochsner Health.
Source: Google