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Ochsner Medical Center is located on Jefferson Highway near Uptown New Orleans. This facility is equipped to care for severe and critically ill patients as well as patients needing specialized care at our centers of excellence: Ochsner Cancer Institute, Ochsner Transplant Institute and Ochsner Heart and Vascular Institute.
As a 767 bed hospital, Ochsner Medical Center offers the opportunity to learn and provide patient care at a Magnet recognized facility, which means our organization meets rigorous standards for nursing excellence. With three centers of excellence, this campus is also one of six training sites in the world for robotic surgery and is nationally known for many skilled physicians.
Walking directions within Ochsner Medical Center
Try our new digital wayfinding tool for step-by-step directions to your appointment at Ochsner Medical Center on Jefferson Highway. Check out this feature in the new MyOchsner app, available under Campus Maps & Visitor Info>Ochsner Medical Center Location Details>On-Site Walking Directions.
Ochsner Health
Ochsner Medical Center is a part of Ochsner Health, a nonprofit, academic, multi specialty healthcare system. Our commitment to patient care, education and research and our unique coordinated neighborhood-based system provides healthcare with peace of mind by putting the needs of all patients first. Ochsner continuously meets the ever-changing needs of our patients and community through electronically linked hospitals and health centers. Our patients' electronic medical records are available from any Ochsner location, allowing for the most consistent patient care, both for routine health needs and more complex medical conditions.
West Tower
Expanding Care
The West Tower expansion at Ochsner Medical Center sets a new standard for inpatient care in our area. The additional beds in this tower will allow us to serve and treat more patients, including our most critical patients receiving treatment in cardiology, neurosciences, transplant and surgery. All seven floors in the West Tower feature private rooms to provide the most comfortable space for our patients to heal.
Optimal Hospital
Take a virtual tour of Optimal Hospital
The Future of Care Delivery
This state-of-the-art inpatient facility within West Tower will include features of our Ochsner Optimal Hospital, which are designed to improve safety, quality and the overall patient experience. The Optimal Hospital program offers advanced, patient-centered care to our community using innovative devices, materials and processes like:
- Tablets offered to patients to view their health data and daily schedule, learn about their care team and condition, take notes and request comfort items, as well as access select entertainment portals.
- Wireless vitals monitors to continuously relay patients’ vitals directly to their medical records and to care team members’ phones in emergencies, while providing patients unrestricted mobility and minimal disruptions to collect health information.
- Nightly “quiet hours” and red night lights to minimize environmental sleep disturbances.
- Copper-infused antimicrobial bed sheets, gowns, towels and surfaces to provide supplemental protection against infections.
This expansion represents our relentless commitment to our community through developing new and innovative models of care.
Online Reviews
Dr. Hickman was very knowledgeable and caring.
Our Response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you!
Source: Google
Excellent bedside manner The nurses Ashleigh Hunter , and Linsey are top line. But all has been great.
Our Response:
Thank you for your review! We're glad to hear that our team provided the quality service that we're known for. We wish you all the best!
Source: Google
The office staff, nurse and others was very considerate and helpful. Very informative and thoughtful.
Our Response:
We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love.
Source: Google
They were very nice, very professional, they showed that they cared and it wasn't a long wait at all.
Our Response:
Thank you for your great feedback! We're delighted to hear about our staff's quality care. We'll make sure that they hear your kind words and we wish you all the best!
Source: Google
My doctors nurse went above and beyond to find what I needed. I trust my team at Ochsner to take of me.
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best!
Source: Google
The Cath lab team was wonderful and put me at ease. I received wonderful care at the whole facility.
Our Response:
Thank you for your great feedback! We're delighted to hear about our staff's quality care. We'll make sure that they hear your kind words and we wish you all the best!
Source: Google
Great hospital with various talented professionals! Treats you with dignity and respect!
Our Response:
We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love.
Source: Google
Dr Moore and his team at the Benson Cancer center are the best! I could not have asked for better treatment and such an organized office!
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best!
Source: Google
Everything was great just ready to get out of here
Our Response:
Thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!
Source: Google
The doctors and support staff are great. However , the slow pace of the first visit to treatment is a bit concerning
Our Response:
On behalf of Ochsner Health, We are always looking for ways to improve. If you're willing to discuss this in more detail, could you please send us an email at feedback@ochsner.org, including your full name and contact information, so we can further investigate this matter? Thank you.
Source: Google
My 85 year old Mom was transferred to Oschners bc of internal bleeding from Ocean Springs Hospital this week. The care she received was awesome! She had some great doctors and nurses. My Sisters were so impressed with Dr. Guthrie and his team as well as Nurse Hannah, Nurse Alissa and Nurse Eli and Aide Kerri on the 10th Floor. They took good care of her and we want to Thank them so much for the great care they gave our Mom. We really appreciate you! Val, Helen and Beth
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us!
Source: Google
I had to go to the emergency room for an injury. I’ve had many ER visits in my lifetime and recently my entire experience with ER here was the BEST ever!! Every person who took care of me from entry to exit were terrific! Each knew their job and did it well ! They were personable and professional . I can’t praise them enough!
Our Response:
Thank you for your review! We're glad to hear that our team provided the quality service that we're known for. We wish you all the best!
Source: Google
A week ago my beloved brother in law was admitted to ICU and sadly passed away. He was in the ICU for 4 days and we were so grateful for the wonderful compassionate care by the nurses. They truly helped us deal with this very devastating situation more than they know and we will always be grateful for their dedication and compassion. They deserve to be mentioned and thanked as the job they do everyday is so incredibly important. So THANK YOU from the bottom of our hearts to Ashton, Max, Marissa, Genevieve and Maddie. You guys made such a difference to us and to my brother in law in his final days. 🙏♥️
Our Response:
We're very glad to hear it! Our commitment is to our patients well-being. We'll make sure that our team is recognized for their excellent service.
Source: Google
Truly the best hospital I’ve ever been to, and I’ve been in and out of hospitals for the past 15 years. I did not know care THIS good existed. Even if there was a problem with one nurse, they fixed it the very next morning. And Celeste is a WONDERFUL nurse. Truly the best I’ve ever had in my life! Because of her, I was able to get my appetite back and I learned things that benefit my health that I will forever take with me. Sincerely, thank you, from the bottom of my heart!!!
Source: Google
I was recently in the ED. Medical care was very good but cleanliness of the bathroom was atrocious. Overflowing trash can, dried feces on toilet seat. Not what I would expect in a hospital. Housekeeping needs to do better
Our Response:
Hello, we’re very concerned to hear about this encounter and truly apologize for your recent experience with us. Can you please email us at feedback@ochsner.org with your full name, phone number and the location where you were seen so we can have a patient relations liaison reach out to you personally? If your need is urgent, please contact our Patient and Provider Advocacy office directly at 844-959-4327.
Source: Google
My recent hospitalization at Ochsner was absolutely the best hospitalization I have ever had from start to finish. I highly recommend my neurosurgeon, Marcus Ware, for his expertise, and the nurses on Nuro ICU are outstanding. If you are able to stay at Brent House, the night before surgery, I highly recommend that for as strange as it sounds, you feel like you’re on a mini vacation and go into surgery feeling very relaxed.
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us!
Source: Google