About Ochsner Medical Center – New Orleans
World-class care at home in New Orleans
Ochsner Medical Center - New Orleans is a complete and convenient healthcare hub for the region. We are dedicated to evidence-based medicine, innovative research and patient-centered care to ensure that each patient receives the best personalized health services.
Our teams at Ochsner work together across various specialty areas to improve communications and outcomes and increase patient satisfaction. Our collaborative approach allows us to handle complex or rare conditions.
We strive to make scheduling appointments as easy as possible. We can schedule multiple appointments in one day, saving you time and effort. This collaboration among Ochsner physicians improves your ongoing medical care.
We provide world-class, innovative programs that attract patients from across the nation. Ochsner is committed to delivering healthcare services that are exceptional and tailored to your needs.
Why choose Ochsner Medical Center - New Orleans?
The care teams and programs at Ochsner Medical Center - New Orleans are consistently recognized as leaders in healthcare within Louisiana and across the southeast region:
- We have earned the American Nurses Credentialing Center Magnet designation four times, putting us in the top 1% of hospitals across the United States. The designation recognizes excellence in nursing and demonstrates our ongoing commitment to providing outstanding care.
- Ochsner Medical Center – New Orleans is home to a world-class cardiac program that offers the full scope of cardiac care, from diagnosis to transplant, for children and adults.
- Ochsner Medical Center - New Orleans, which includes its Baptist and West Bank campuses, has been named the Best Hospital in Louisiana for 13 consecutive years by U.S. News & World Report.
Schedule an appointment
To schedule an appointment with an Ochsner Medical Center - New Orleans provider, call 1-866-OCHSNER (624-7637). You can also schedule an appointment through MyOchsner.
Log in to MyOchsner Sign up for MyOchsner
Virtual tour
Take a virtual tour of the Optimal Hospital in the West Tower at Ochsner Medical Center - New Orleans. Optimal Hospital incorporates many elements to enhance your safety as a patient. In this virtual tour, you can see all the possible innovations, but please note that your unit may only include some of these technologies, depending on your facility and the type of care you are receiving.
If you need assistance navigating the Ochsner Medical Center - New Orleans, you can find a map and step-by-step walking instructions in MyOchsner app.
Services offered at Ochsner Medical Center - New Orleans
Ochsner Medical Center - New Orleans offers expert complete care for the whole family. From our centers of excellence to our award-winning Ochsner Children’s Hospital to our emergency medical services, we provide outstanding care options to meet your family’s needs.
Centers of excellence
The centers of excellence at Ochsner Medical Center - New Orleans are highly specialized programs featuring leaders in the field and offers the highest-quality care. Many providers in our centers of excellence are nationally and internationally recognized experts involved in cutting-edge research, teaching and writing.
We are home to eight centers of excellence:
Visiting hours
Ochsner Medical Center - New Orleans on Jefferson Highway is open 24 hours a day, seven days a week.
If you’re visiting a friend or family member receiving care, check with the unit they’re in regarding visiting hours.
Online Reviews
I went to urgent care for a cough that was not going away, and found out that I had a collapsed lung. They sent me to ochsner ER then the 8 floor of metsurge. THE BEST CARE EVER!!! Let me start by saying MS. ANGELA my day time nurse, was my guardian angel. She needs a raise. I never had to ask for a thing it was like she was a mother taking care of her daughter. My own mother could not be there because she was going through radiation, but Ms.Angela made those 9 days feel like I was in a room at my own home. Ms. ALICIA was my overnight nurse and she made sure I was well taken care of and was a listening ear. The whole staff was amazing from Dai, Juan, Nia, Juanita, Karrie, Karshandra, Jay, Sadie and charge nurse Megan. Even my dietary team Alonzo and Alisa were always warm and welcoming. These are the people who not only show up but they love what they do and you can feel it!! Thank you Met-surge Team yall are the best!!! Jawanda 8082
Our Response:
We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love. This response is provided on behalf of Ochsner Health.
Source: Google
Great staff!! I can’t say enough good things about the care received here at Ochsner Main Campus. Everyone is very professional and polite! The doctors and nurses do a great job of explaining everything and answering questions. Definitely worth the trip from Slidell.
Our Response:
We're happy that we were able to provide good care and customer service for our patients. We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
I had a complete heart transplant feb 2013. They treated me like I was family.
Our Response:
On behalf of Ochsner Health, thank you for your great feedback! We're delighted to hear about our staff's quality care. We'll make sure that they hear your kind words and we wish you all the best!
Source: Google
A dear friend has been in the Ochsner MTSU wing (8th floor / West Tower) on the main campus dealing with some very severe health issues. I have to say that I have been amazed with the care, the genuine concern and the attitude of every employee we have come cross at Ochsner. This is truly a wonderful hospital full of good, dedicated people. I could not be more impressed.
Our Response:
We appreciate your kind words. Compassion and empathy are the cornerstones of our patient-client relationships. Thank you for the kind review. This response is provided on behalf of Ochsner Health.
Source: Google
Staff is very nice and attentive, love them!
Our Response:
On behalf of Ochsner Health, thank you for your great feedback! We're delighted to hear about our staff's quality care. We'll make sure that they hear your kind words and we wish you all the best!
Source: Google
The morning after the terrorist attack in FQ, I was treated there. They were quick, efficient, friendly and compassionate. If you have to go to the ER - they really treated me well.
Our Response:
We appreciate your kind words. Compassion and empathy are the cornerstones of our patient-client relationships. Thank you for the kind review. This response is provided on behalf of Ochsner Health.
Source: Google
I want to shine a light on Dr Martin in the peds ER. He is amazing truly. My daughter’s heart could’ve went bad if it wasn’t for him truly taking his time with her and going through every symptom. He ended up diagnosing her with a rare disease and he was correct. With him doing that we were able to treat her so her heart does not go into failure. I wish they had Daisy Awards for physicians. Doctor Martin in the Pediatric ED is the best!!!!!! I cannot thank him enough. I’ve been to the ER multiple times with my doctor her whole life but he made an impact! We need more physicians like him!!! Thank you!
Our Response:
Thanks for taking the time to leave us a compliment! Glad to hear you had a great experience with us and we look forward to seeing you again soon. Have a great day! This response is provided on behalf of Ochsner Health.
Source: Google
I spent a couple of weeks at this hospital with my wife. The doctors were great but I want to bring something to yall attention that might need to be investigated. After I returned home to Mississippi my checking account/ debit card was hacked .... over $4k gone... The only place i had used my card prior to that was in the cafeteria every day. I would go down each evening to get me a snack. I noticed a couple of employees/ cashiers , each time I used my debit card, they would pick up their phone as though they were texting. And I would think ro myself, "why can't that wait... why hold me up while you type on your phone". I think now, they were using scanners to hack nearby debit cards. I didn't learn about this until I spoke wth the bank. The bank said hospitals were the number one place this happens. I'm asking you guys to PLEASE monitor your cameras to see if the cashiers are part of this crime ring or stop allowing them to have phones at the registers. It could possibly save many people a ton of headache and inconvenience
Source: Google
The Hospice team are the most kind, loving and compassionate people I have ever met. They treated my daughter with the utmost care and respect. I will forever be grateful to Dr. Nick and every nurse that was there with us. Thank you.
Our Response:
We appreciate your kind words. Compassion and empathy are the cornerstones of our patient-client relationships. Thank you for the kind review. This response is provided on behalf of Ochsner Health.
Source: Google
Great hospital are gentle an care for kids like family I lovedy stay here with my toddler very satisfied
Our Response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you! This response is provided on behalf of Ochsner Health.
Source: Google
Everyone was friendly and courteous. I was well taken care of and kept informed about any findings from tests.
Our Response:
Our team is always ready to provide excellent service and compassionate care. They will appreciate your kind words. We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
James S. Jenkins, MD installed a MitraClip, which is a device used to repair a leaking mitral valve through minimally invasive TEER surgery. I've had no Post-OP problems and I'm continuing to feel more and more better than I did before the procedure. And, Patrick E. Parrino, MD was there to do a valve replacement, if necessary, Plan "B". Zero problems, 14 days Post-OP, so the surgical team from prep, put me to sleep guy and the Docs did a stellar repair on my old butt! If you have a leaky valve and feel tired all the time, research the MitraClip and consider Dr. Jenkins if you decide to have the TEER repair. It's all a SSC (Short Stay Cardiology) thing!
Our Response:
We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love. This response is provided on behalf of Ochsner Health.
Source: Google
They were there when I needed them
Our Response:
Hello, thanks for taking the time to leave us feedback! We’re glad to hear our team provided a great experience. Have a great day! This response is provided on behalf of Ochsner Health.
Source: Google
Dr. Adams is very nice and knowledgeable
Our Response:
On behalf of Ochsner Health, thank you for your great feedback! We're delighted to hear about our staff's quality care. We'll make sure that they hear your kind words and we wish you all the best!
Source: Google
I must say they are the most trusted and loving and caring hospital, I walked out of one E.R because the doctor was rude, came here, and was treated with kindness. THE STAFF was very busy but still treated everyone as though they still had all of your attention. THANK YOU OSCHNER you are GOD sent, I didn't have to cry or get my feelings hurt, or talk down to. I have a long road, but I final know I'm in good caring hands.
Our Response:
Thank you for your great feedback! We're delighted to hear about our staff's quality care. We'll make sure that they hear your kind words and we wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google