About Ochsner Health Center - Lockport
A department of Ochsner Medical Center
Ochsner Health Center – Lockport is an adult medical practice located at the corner of Crescent Ave and Highway 1 in Lockport, just ten minutes from the Ochsner St. Anne campus. Our team treats both sudden and long-term health issues and also focuses on preventing health problems. We provide care that is both caring and easy to access.
Why choose Ochsner Health Center - Lockport?
We are making healthcare easy. One huge advantage of having a doctor at Ochsner is our electronic medical record. Wherever you go in the Ochsner network, your medical history goes with you and is accessible by specialists, urgent cares and ERs all across the Gulf South.
We are also making it easier to connect you to your doctor at any time with MyOchsner. You can call or message your doctor, schedule appointments, submit refill requests for medication and schedule preventive health reminders to help you stay on track. MyOchsner also allows you to view your results and connect your family to your records and treatment team.
Log in to MyOchsner Sign up for MyOchsner
Schedule an appointment
To schedule an appointment, call 985-532-1620. You may also schedule an appointment through MyOchsner.
We offer same-day and next-day appointments. We also offer virtual visits. If you are a new patient, your first virtual appointment is at the discretion of the provider. Learn more about virtual visits, here.
Please arrive 10 to 15 minutes early for your appointment. If you need to cancel or reschedule an appointment, please make every effort to notify us within a 24-hour advanced notice. If your doctor is unavailable for an urgent problem, please consider allowing Ochsner to book an appointment for you with another provider.
Lab results
You'll get your lab results in the mail. If everything is normal, you should have them within 10 business days. If there's anything unusual, your doctor's office will call you once they get the results. For pap smear results, please wait about four to six weeks.
Prescription refills
If you need a prescription refill, please call your pharmacy to request it. If your pharmacist has any questions, they will contact Ochsner. Make sure the pharmacy sends your refill request to Ochsner at least three to five working days before you run out of your medication. If we don't get the notice in time, we can't promise your refill will be ready before you use up your current supply.
Ochsner On Call
Unless otherwise directed by your doctor or provider, please call Ochsner On Call, our 24/7 nurse care advice line at 1-800-231-5257, for guidance regarding your symptoms. For emergencies, call 911 or visit the nearest emergency room.
Registered nurses at the Ochsner On Call Center can help determine how soon you should be seen and recommend the best care options for your symptoms.
Online Reviews
I drive over 45 mins to specifically come to this clinic when I have dozens of other options closer to me. This clinic treats you as family and is always ready to go above and beyond to ensure you get the best possible care and service.
Our Response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you!
Source: Google
Everyone at the Lockport clinic is so friendly and highly knowledgeable. They treat you like family, and they truly care about your well-being. I am blessed to have them!
Our Response:
We appreciate the review. Compassion, expertise, and ensuring quality outcomes are core principles of our patient care philosophy. We'll make sure that your great feedback reaches our team. Thank you.
Source: Google
As a person with various health issues, going to the doctor is never fun. Having said that, I have found my medical family here. Everyone from receptionist to doctor is friendly, professional and if you have questions or concerns about anything, they take the time to answer your questions, address your concerns and reassure you. You can call or use the app and someone will get back to you within an hour. I highly recommend.
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best!
Source: Google
The staff at Ochsner Health Center Lockport is always caring , fast and very respectful for your health
Our Response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best!
Source: Google
Paula is always welcoming at the front desk. I got to see NP Michelle Lindsay and I loved her. She took the time to talk and understand what I was experiencing. I was very satisfied with my visit.
Our Response:
Thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!
Source: Google
Very prompt and good experience. Had to travel about 30 minutes to get there, but glad I did, like Dr Jack.
Our Response:
Thank you for your review. We always aim to provide efficient and quality care for our patients. We wish you all the best!
Source: Google
Everyone was very very nice sweet very careing and fast they are awesome sweet and very very friendly and loving and fast taking care of you thank you God bless you
Our Response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best!
Source: Google
Wonderful staff and amazing care!
Our Response:
Thank you for your kind words, we will make sure they reach our team. Best wishes!
Source: Google
Staff is ALWAYS friendly and kind!!!!
Our Response:
We appreciate your kind words. Compassion and empathy are the cornerstones of our patient-client relationships. Thank you for the kind review.
Source: Google
Everyone was friendly!! A great experience!!
Our Response:
Thank you for your great feedback! We're delighted to hear about our staff's quality care. We'll make sure that they hear your kind words and we wish you all the best!
Source: Google
Dr. Lindsay and her staff always willing to lend a ear and help out! Great staff and doctor!
Our Response:
Hello, thanks for taking the time to leave us feedback! We’re glad to hear our team provided a great experience. Have a great day!
Source: Google
Very caring staff Dr Torres is super wonderful caring person knows what she is doing super wonderful
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us!
Source: Google