About Ochsner Health Center - Shepherd Square
The Shepherd Square campus is made up of two buildings offering multiple services:
4540 Shepherd Square offers:
- Primary care
- Cardiology
- Orthopedics
- Ear, Nose and Throat
- Lab services
- Diagnostic x-rays
4550 Shepherd Square offers:
- Urology
- Gastroenterology
- Physical therapy
- Occupational therapy
- Rehabilitation services
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Online Reviews
The exceptional level of care is matched only by the expertise of Dr. Casano and staff. In my first visit, he diagnosed me and me scheduled a procedure in less than 11 days. I had been battling this issue chronically. Thank you so much to Dr. Casano and his amazing staff.
Our Response:
On behalf of Ochsner Health, thank you for your review! We're glad to hear that our team provided the quality service that we're known for. We wish you all the best!
Source: Google
I always get caring, friendly service. Oschner is the best Healthcare facility I have experienced.
Our Response:
Our team is always ready to provide excellent service and compassionate care. They will appreciate your kind words. We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
Very helpful
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us! This response is provided on behalf of Ochsner Health.
Source: Google
I can’t express enough how incredible this staff & practice is. I’ve been pretty much immobilized for nearly two months following a muscle strain - and have had a ticking clock to get better since I’m expecting my first child to be born in less than three weeks. After explaining the situation to the office, they were able to accelerate my appointment to be scheduled that day, and then cleared out their schedule to give me daily care in the following days. They have very experienced and effective practitioners - and immediately started to find the underlying issues and worked to address them with staff specialized to my needs. I feel like everyone on the team (from front desk to the practitioners Lisa & Doug that I saw) is dedicated to my care and getting me back to where I need to be by the time my daughter is born. Thank you so much Oschner PT team at Diamondhead!
Our Response:
Thank you for your great feedback! We're delighted to hear about our staff's quality care. We'll make sure that they hear your kind words and we wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
Nice new lobby, staff is very friendly
Our Response:
On behalf of Ochsner Health, we know how important timeliness is, and we would like to hear more about your experience. Please reach out to us at feedback@ochsner.org, so that we can look into this, and improve our customer service.
Source: Google
Love the setup the connection to oschners and Dr theriot. Not thrilled with Sandra at the front desk. She doesn't seem to want to check people in and directs everyone the elderly the sick...everyone to the kiosk.
Our Response:
On behalf of Ochsner Health, We are always looking for ways to improve. If you're willing to discuss this in more detail, could you please send us an email at feedback@ochsner.org, including your full name and contact information, so we can further investigate this matter? Thank you.
Source: Google
My nonverbal autistic, adult son saw Ms Jessica Necaise today. We followed her to the new Diamondhead location from Picayune. I'm just so very pleased with her knowledge, patience, professionalism, and kindness toward my son. Because I was led astray, here are the directions from Picayune: Get on 10 East. Take Exit 16, turn left. When you see Burger King, take a right. Go pass Goodwill on the left and pass Rouses on the right. Drive until you see Memorial. Keep straight. You'll see the center on the right. Hope this help.
Our Response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
The staff was friendly and professional and very helpful
Our Response:
We're happy that we were able to provide good care and customer service for our patients. We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
Great staff.
Our Response:
Thank you for your kind words, we will make sure they reach our team. Best wishes! This response is provided on behalf of Ochsner Health.
Source: Google
Love it just hate to hear about the departure of one of the best Doctor's there. Dr. Adams is Awesome and sure going to miss him
Our Response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you!
Source: Google
I had a great experience with the Dr Thriot and front staff but maybe nurse Aslyn need attitude adjustment and may a different job.
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us!
Source: Google
Awesome Clinic, the doctors, nurses and front office staff are amazing. Really like the Ochsner group.
Our Response:
We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love.
Source: Google
Dr. Hand Adams has one of the best 'bedside manners' I've even seen in a Dr. He is very kind and professional. His nurses rock too and go out of their way to make sure they treat their patients with respect and help them as much as they possibly can. I will continue to refer them.
Our Response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best!
Source: Google
I was satisfied with the service I received. However, the doctor wore his face mask well below his nose the whole time he interacted with me. This caused me great discomfort.
Our Response:
On behalf of Ochsner Health, thank you for informing us about your experience. We take these kind of issues very seriously and will investigate this matter immediately. Please reach out to us at feedback@ochsner.org or 504-842-3971 at your earliest convenience. Thank you.
Source: Google
It’s always a pleasure to visit with Dr. Bayles, she is thoughtful and diligent.
Our Response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best!
Source: Google
I had an appointment with Dr Eric Letonoff to schedule a knee scope. His Nurse Ashlyn was extremely beneficial to me in getting this approved with my insurance company. It took 3+months of phone calls and fax but Ashlyn took the time to get this approved.
Our Response:
We're happy that we were able to provide good care and customer service for our patients. We wish you all the best!
Source: Google
Great Doctor. Very caring and listens to his patients. Wonderful staff.
Our Response:
We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love.
Source: Google