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Urgent Care Update
Ochsner Urgent Care locations are experiencing an uptick in wait times. We appreciate your understanding and patience. If you'd like to see a provider without leaving home, visit ochsner.org/anywhere to start an Ochsner Anywhere Care Virtual Visit.
Learn more about Ochsner’s Urgent Care services.
For Urgent Care - Kenner, please call 504-461-9660.
COVID-19 Testing
COVID-19 testing for travel is available with a self-pay option. Before arriving at an Ochsner Urgent Care, please check with your airline to determine which test you will need. To find a COVID-19 community testing location near you visit the webpage.
Find Urgent Care Now
Schedule an urgent care arrival time online through the MyOchsner mobile app.
Find Urgent Care Now allows patients to check in quickly using e-Pre-Check and pay in advance before your arrival time. Ochsner Urgent Care locations operate on a first-come, first-served basis. Patients scheduling via Find Urgent Care Now do not skip the waiting line, nor will they be seen ahead of individuals in the waiting room or impact others' wait times. If there is an increase of patients with emergency conditions, your projected treatment time may be delayed.
Why Ochsner Urgent Care & Occupational Health - Kenner?
Ochsner Urgent Care & Occupational Health - Kenner provides convenient, quality care for a broad spectrum of illnesses and injuries. Our skilled clinicians are ready help you find relief from coughs, sprains, stomachaches and a variety of other illnesses in a time-efficient and affordable manner.
Occupational Health Offerings
Occupational Health services in Kenner have moved to Ochsner Occupational Health - Elmwood. Injured workers will still be seen at Ochsner Urgent Care & Occupational Health - Kenner. Our dedicated team of Occupational Health specialists offers both preventative and diagnostic treatment to comprehensively attend to your business’s work-related healthcare needs.
See a complete listing of Ochsner’s Occupational Health services.
No Appointment Needed
Providers and staff treat patients six months and older on a walk-in basis.
CONNECT WITH A PROVIDER VIRTUALLY
Convenience of a Neighborhood Clinic, Strength of a System
When you visit Ochsner Urgent Care - Kenner, you receive the support of the entire Ochsner network. Your electronic medical record is accessible to Ochsner clinicians' system-wide and to you online, so that together we can work efficiently and collaboratively to keep you well.
Record of Excellence
Certified by the Urgent Care Association of America and the recipient of the Joint Commission Gold Seal of Approval, Ochsner Urgent Care has a proven track record of providing superior care.
Our Team
Our urgent care medical director is Dr. Granville Morse.
Our occupational health medical director is Dr. Rashad Saeed.
Online Reviews
Very little wait time. Staff was friendly and professional. Clinic was clean. The Doctor took time to explain everything to me. I will visit this location again.
Our Response:
We're happy that we were able to provide good care and customer service for our patients. We wish you all the best!
Source: Google
Upon arrival, we were greeted, less than 10 minutes of waiting a nurse had us in a room. The staff and medical team were very much inviting and took great care of our daughter. This was our first ever visit, however I would rate it a 10 if compared to similar urgent cares.
Our Response:
That's exactly what we like to hear! Creating positive outcomes for our patients is central to everything we do. Thank you for your glowing review.
Source: Google
The staff was extremely caring and kind, including the officer who looked at my car because it wouldn’t start. I didn’t feel like they were rushing through my exam. My only complaint is having to stand outside for so long. I could barely stand as it was and I’m sure there were others with worse problems than mine. It would be great if they had chairs with umbrellas on them because the heat was pretty bad also.😁However COVID has prevented so many luxuries so it is understandable. Other than that…great care!!
Our Response:
So glad to hear that you had a positive experience with us! Thank you for taking the time to leave us this review.
Source: Google
It was a great experience EXRAY TEACH. WAS VERY PERFECT. AND THE DOCTOR WAS TO.
Our Response:
Thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!
Source: Google
I was treated with expert care and close attention to detail. Thank you!
Our Response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you!
Source: Google
This is very disappointing ,weve been using this urgent care for years but lately got an appointment the very important blue prescription unfortunately they forgot to attached with my papers since I didnt know about it ,I just got my other two medicines in cvs and when the time i need it because i am in so much pain again in my shock i dont have it i called about it they want me to go back to the same procedure so that they can issue me again that prescription which is not my fault that they forgot to give me that blue prescription which i just know about it when I called or explain it to me how can i get it which i didnt know about the process coz it was my 1st time to take it ,its upsetting that i will be going to pay again and go again with the same process and im in pain the waiting time and we live far now but we are loyal to this urgent so we still come here but now the lady i talked to she just hang up on me while im still talking to her which i find it rude! This is very frustrating i wish she didnt feel the same pain and situation that i feel right now! She should be more understandable with the patient suffering in pain which that medicine can help me to calm the pain while im waiting for my surgery especially its their negligence at their ends! I gave 3 stars coz the doctor is good and they were nice but unfortunately they mess up my medicine ,i understand they are tired all day by helping patient but hopefully this will not happen again especially in someones medication coz thats the reason patient go to the urgent care to seek help and one more thing instead they attached the blue prescription they attached the wrong one i have here the print out of someones xray which is nothing to do about me.pls next time be more careful especially on medication coz patient depends on it and to the front desk lady pls more compassionate and understanding just dont hang up to someone that was so upset of the situation because someone from your clinic mess up.I hope you are proud of what you did.
Our Response:
On behalf of Ochsner Health, thank you for informing us about your experience. We take these kind of issues very seriously and will investigate this matter immediately. Please reach out to us at feedback@ochsner.org or 504-842-3971 at your earliest convenience. Thank you.
Source: Google
Efficient & caring. Only wish they could give injections of antibiotics especially when very sick. I did not want to go to the emergency dept. but I should have to get the needed injection for sinus infection
Our Response:
Thank you for your review. We always aim to provide efficient and quality care for our patients. We wish you all the best!
Source: Google
Fast and courteous visit especially considering the state of the covid outbreak
Our Response:
We're happy to know that we were able to get you closer to a full recovery. Best wishes!
Source: Google
The staff and nurses took good care of me while I was suffering from ear pain.
Our Response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best!
Source: Google
Been here a few times and this day here when barely anyone in there we wait longer the first nurse was so energetic waited on the second one over a hour the doctor for over 1 hr and a half for 10 minutes waited to get discharge I still waited much longer for a note 🤦🏾♀️
Our Response:
On behalf of Ochsner Health, we know how important timeliness is, and we would like to hear more about your experience. Please reach out to us at feedback@ochsner.org, so that we can look into this, and improve our customer service.
Source: Google
These doctors and nurses have amazing bedside manors, professionalism and truly care and take pride in their profession!! Wish I could have them as my family doctor.
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best!
Source: Google
Made an appointment at 4pm. Of course walk ins were called back before me. Therefore I was there for 2 hours. My advise don't fall for the appointment option. The in take nurse was rude.The Dr and her nurse were very professional and explained my diagnosis.
Our Response:
On behalf of Ochsner Health, we know how important timeliness is, and we would like to hear more about your experience. Please reach out to us at feedback@ochsner.org, so that we can look into this, and improve our customer service.
Source: Google
There was a long wait when we went but they informed everyone immediately and kept everyone posted through out time on waits and all. The nurses and doctors were engaging and helpful, compassionate. Got me feeling better in a few days. Thank you
Our Response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best!
Source: Google