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Transfer a Patient

When your patients need a higher level of care, our Ochsner Patient Flow Center helps guide you through the hospital transfer process. Our dedicated, expert team of registered nurses stands ready 24/7 to quickly and efficiently assist you in transferring both adult and pediatric patients to any Ochsner facility. With our focus on continuity of care and a superior experience for you and your patients, we coordinate all aspects of the transfer process including triage, patient registration, bed assignment and transportation via ambulance or helicopter.

As part of our commitment to a strong partnership with you, we also ensure that the referring team will receive important updates consistently throughout the transfer process via phone call.


Ochsner Flight Care team in front of helicopter
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For adult transfers, connect with our Patient Flow Center by calling the number associated with your current location.

For pediatric transfers, connect with our Patient Flow Center by calling 833-622-2117.

Transfer a Patient
  • Emergency Care Transportation Chevron Arrow

    When you need to transport a critically ill or injured patient to any one of our Ochsner Health facilities, you can rely on our expert team to provide safe and rapid emergency transport for neonatal, pediatric and adult patients, via helicopter or ambulance. When you entrust the health and safety of your patients to our transport team, you can feel confident knowing that we implement physician orders during all transports, including those for specialty ventilator, isolette and balloon pump patients. As well, our dedicated Flight Care team includes flight paramedics, respiratory therapists and highly skilled, specially certified RNs. We also ensure our physicians and specialty staff are available to accompany your patient, if needed.

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  • Our Transfer Process Chevron Arrow

    We have designed our transfer process to provide an easy, streamlined experience for our referring physicians. When you call our Ochsner Patient Flow Center, an Ochsner registered nurse will conduct a recorded three-way call between the referring physician and the Ochsner - accepting physician to ensure the transfer's acceptance. Once we confirm acceptance, the Ochsner RN will manage all aspects of the transfer including completing the registration process and bed request. We will work closely with your team to organize the transportation arrangements to ensure continuity of care and the safest, most efficient hand off. 

    For adult transfers, connect with our Patient Flow Center by calling the number associated with your current location.

    For pediatric transfers, connect with our Patient Flow Center by calling 833-622-2117

Why Ochsner?

Front exterior of Ochsner Medical Center New Orleans

Ochsner Health has been serving the Gulf South for more than 80 years. Together, we partner to inspire healthier lives and build stronger communities. With patients as our shared priority, we focus on providing exceptional quality, safety and service. As a result, Ochsner has been ranked as the best hospital in Louisiana by U.S. News and World Report for the past 12 years.

Thank you for the pivotal part you play in making Ochsner the top destination for care in the Gulf South. Together, we continue to elevate the health of our region.

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