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A Department of Ochsner Medical Center
Ochsner Health Center - West Bank is conveniently located in Gretna. The location offers a wide range of services specializing in comprehensive care for the whole family.
Urgent Care/Walk-In Clinic appointments are also available at Ochsner Health Center - Lapalco, Monday-Friday, 8:00 a.m. - 7:00 p.m. , Saturday, 8:00 a.m. - 5:00 p.m. and Sunday, 9:00 p.m. - 4:00 p.m.
Online Reviews
My visits at Ochsner facilities have been meet with positivity and enthusiasm by all levels of staff. The outcomes I and my family have experienced have been exceptional.
Our Response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best!
Source: Google
The whole setup is streamlined and efficient. The staff are friendly and work well together. I highly recommend this drive- through Ochsner location for the Covid-19 vaccine.
Our Response:
Thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!
Source: Google
The Staff was very concern and Caring with me.They made me feel so Secure and Safe .
Our Response:
We're very glad to hear it! Our commitment is to our patients well-being. We'll make sure that our team is recognised for their excellent service.
Source: Google
My both experiences in receiving the covid 19 vaccine were very well organized and staff was most pleasant, efficient and very caring. Thanks to all of you!
Our Response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you!
Source: Google
I was concerned when I went for my first shot and found out that it was a drive through clinic. But, after talking to nurses and experiencing the organization of the team and the treatment I received from the time I entered the parking lot, until the time I left the waiting area, I was glad to have gone to the drive through clinic. Yesterday I had my second shot. Again, I was impressed with the procedures followed to have each person checked in efficiently, vaccinated, directed to the waiting area, and checked on in our cars while we waited. We were treated well in our cars . Nurses and other staff were personable, professional, and friendly. The vaccination station was well organized and the parking lot was clean. Thank you, Sue Taylor
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us!
Source: Google
The registration process for receiving the injections was quick and easy. Both injections were administered on time. The sight in front of Ochsner is well marked and the line moved quickly. Everyone was friendly and professional. They keep good track of the people waiting 15 minutes after receiving the injections.
Our Response:
Thank you for your great feedback! We're delighted to hear about our staff's quality care. We'll make sure that they hear your kind words and we wish you all the best!
Source: Google
I am a retired R.N., never worked at Oschner . (As full disclosure ) The entire experience was 5 stars. The nurses were efficient , organized, and skilled. Both my husband and myself commented on the positive experience. Thank you for the commitment to excellence in caring for us old folk. Thank you for your skill , making the entire experience 5stars.
Our Response:
Thank you for your great review. We strive to make every patient feel part of their treatment process. We'll make sure that our team hears about your feedback. Best wishes to you.
Source: Google
Dr. Eubanks was awesome. Made me feel very comfortable immediately. This was my first visit with her and I was very reluctant to change my GYN provider but am very happy with my choice. She was personable and attentive. I felt like she listened to my concerns and genuinely cared. It was a great visit. Highly recommend!
Our Response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you!
Source: Google
The staff is wonderful and Dr Ferris is amazing. I just started seeing him and I already feel like he really cares and is trying to improve my condition. I am so happy he is my cardiologist. What a great doctor.
Our Response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best!
Source: Google
Dr.Voung and Jennifer are amazing they make sure your comfortable and answer all of your questions.
Our Response:
Thank you for your great review. We strive to make every patient feel part of their treatment process. We'll make sure that our team hears about your feedback. Best wishes to you.
Source: Google
Everyone was so pleasant and made my visit so easy⭐️⭐️⭐️⭐️🤗
Our Response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best!
Source: Google
The nurses/staff were very friendly! Addressed my concerns with patience & kindness. Went above & beyond to ensure I was comfortable.
Our Response:
That's exactly what we like to hear! Creating positive outcomes for our patients is central to everything we do. Thank you for your glowing review.
Source: Google
Dr.Castine and his staff are AWESOME. I highly recommend. He talks to you where you're able to understand.
Our Response:
Thank you for your great feedback! We're delighted to hear about our staff's quality care. We'll make sure that they hear your kind words and we wish you all the best!
Source: Google
My husband and I went to the hospital at our appointment time and was directed in line behind two other cars. Someone explained the procedure and took our identification. Within 10 minutes we had our shots, our identification cards were returned and we were directed where to park our cars and wait to see if we had any reaction to the shot. When our waiting time was up someone came to the car and checked on us, wished us a good day and told us we could leave. We were very impressed with the entire process. Everyone was so professional and pleasant (even though it was cold outside). Than you very much.
Our Response:
Thank you for your review! We're glad to hear that our team provided the quality service that we're known for. We wish you all the best!
Source: Google
Great experience getting my COVID vaccination.
Our Response:
So glad to hear that you had a positive experience with us! Thank you for taking the time to leave us this review.
Source: Google
My daughter and I had the best experience getting the vaccination. The health care workers were professional, knowledgeable, and patient. Hats off to all of the health care professionals.
Our Response:
Thank you for your kind words. Our staff's knowledge, compassion, and expertise are what make us a trusted healthcare provider. Have a great day!
Source: Google
Received my covid vaccine here. Didn’t even have to get out my car. Procedure was very fast and safe. Highly recommended!!
Our Response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you!
Source: Google
Love what Oschner Gretna is doing for the community. Please keep up the great work!
Our Response:
Thank you so much for this five-star review! We are thrilled to see we provided you with top-notch care.
Source: Google
Used the Oschner West Bank hospital location for my Covid shot excellent experience fantastic staff.
Our Response:
Hello, thanks for taking the time to leave us feedback! We’re glad to hear our team provided a great experience. Have a great day!
Source: Google
I got my first dose of the covid vaccine at Ochsner in Gretna. They were awesome! Staff was so friendly. They were very organized! It took about two minutes for the whole process. I loved that It was a drive thru! I would highly recommend using Ochsner in Gretna. Keep up the great work!!!
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best!
Source: Google