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COVID-19 Testing Available at Ochsner Urgent Cares
If you require a COVID-19 test for return to school or travel, please call your preferred Ochsner Urgent Care location to check availability and reserve your test. There are limited number of tests available per day.
COVID-19 Community Testing
Testing can help keep people healthy, stop the spread of COVID-19 and help reopen our economy.
To find a COVID-19 Community Testing location near you, click here: www.ochsner.org/testing
Virtual Visits Available
You can see a provider 24/7 for urgent care through a virtual care visit - anytime, anywhere. Visit ochsner.org/anywhere to download the app and start a virtual visit now.
Ochsner Urgent Care - Lakeview provides convenient, quality care for a broad spectrum of illnesses and injuries. Our skilled clinicians are ready help you find relief from fevers, sprains, earaches and a variety of other non-emergent illnesses in a time-efficient, affordable manner.
No Appointment Needed
Providers and staff treat patients six months and older on a walk-in basis.
Convenience of a Neighborhood Clinic, Strength of a System
When you visit Ochsner Urgent Care - Lakeview, you receive the support of the entire Ochsner network. Your electronic medical record is accessible to Ochsner clinicians system-wide and to you online, so that together we can work efficiently and collaboratively to keep you well.
Record of Excellence
Certified by the Urgent Care Association of America and the recipient of the Joint Commission Gold Seal of Approval, Ochsner Urgent Care has a proven track record of providing superior care.
Our Medical Director at this location is: Brian Porche, MD.
Online Reviews
Reception/registration was exceptional and each followed the same for the duration of the visit.
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us!
Source: Google
Prompt & Professionalism!
Our Response:
Thank you for your great feedback! We're delighted to hear about our staff's quality care. We'll make sure that they hear your kind words and we wish you all the best!
Source: Google
Amazing and fast!
Our Response:
We're happy that we were able to provide good care and customer service for our patients. We wish you all the best!
Source: Google
Very professional, kind, and efficient
Our Response:
Thank you for your kind words, we will make sure they reach our team. Best wishes!
Source: Google
It was a very pleasant and professional experience.
Our Response:
Thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!
Source: Google
The service was quick and friendly. The nurse took her time to make sure I was comfortable. The receptionist was prompt and courteous.
Our Response:
Thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!
Source: Google
Good experience, everyone was friendly and professional. Please take a few minutes to give patient a second call if you don't get an answer. Never received call, but I took a chance and came in to check.
Our Response:
Hello, thanks for taking the time to leave us feedback! We’re glad to hear our team provided a good experience. Have a great day!
Source: Google
The entire staff was amazing!
Our Response:
Thank you for your kind words, we will make sure they reach our team. Best wishes!
Source: Google
Excellent hard working staff. Can’t say enough. Long lines and they still were so professional and kind. Hats off to your staff the day I was there!
Our Response:
Thank you for your great feedback! We're delighted to hear about our staff's quality care. We'll make sure that they hear your kind words and we wish you all the best!
Source: Google
Best in the city! Very clean, quick, and professional!
Our Response:
We're glad to hear it! We certainly aim to be the best! We really appreciate your review, thank you for choosing us as your healthcare provider!
Source: Google
My visit today at the clinic was a good experience as I was treated courteously, and promptly despite the fact there was heavy traffic of patients . I had an X-ray done and appropriate treatment and was out in about 30 minutes Congrats to the staff for a job well done . I would recommend this Urgent Care to anyone
Our Response:
We appreciate your kind words. Compassion and empathy are the cornerstones of our patient-client relationships. Thank you for the kind review.
Source: Google
Opened early with a line outfront, i was in and out, quick process. Covid test and strep
Our Response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you!
Source: Google
The facility was clean, front office receptionist was very kind. When going to the back it was a different story. The nurse who took my vitals was rude. Gave my chief complaints left swollen eye, left ear pain, left throat pain, congestion in left nostril. The NP walked in looked at my eye gave her diagnosis of a stye without really looking at my eye then proceeded to walk out. I had to stop her to have her check my other chief complaint. She looked im my ear and said yea you have fluid then walked out. She did not address my other issues. I then waited in my room for 20 minutes for further instructions. I thought the NP was going to come back in to finish addressing the other issues but she didnt. I approached the nurses station to find the nurse playing on her phone. I asked what was going on and she said we will be back in the room with your paperwork. I did not return to my room and waited by her station. She then proceeded to pull my paperwork off of her printer. I have been to this location a few times and have NEVER had this issue.
Our Response:
Hi, thank you for telling us about your experience. We are very sorry to hear about your recent encounter with our team. Could you please send us an email at feedback@ochsner.org, including your full name and contact information so we can further investigate this matter?
Source: Google
I will continue to go to Ochsner Urgent Care... Everyone is fantastic!!!
Our Response:
So glad to hear that you had a positive experience with us! Thank you for taking the time to leave us this review.
Source: Google
I visited this UC after an auto accident. They were clean, friendly, and provided quick service. Covid precautions were carried out and communication was clear. I would recommend this place to family and friends.
Our Response:
We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love.
Source: Google
The wait time to see someone was less than 5 minutes. Dr. August Berner was so thorough! Did an exceptional job in giving me many tests to try to find out my diagnosis. He spent time talking with me & explaining everything in terms I could understand as a layman. Your front & back staff were very kind & professional. The nurses were gentle and thorough. Would highly recommend this urgent care facility.
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best!
Source: Google
Dr. Winn was very thorough and extremely personable. She answered all of my questions. The nurses were also extremely thorough and patient with my sick 5 year old. We had a great experience!
Our Response:
We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love.
Source: Google
The experience was amazing. I felt terrible with 102 fever. They were caring and the team work so well together and efficiently. I had so much done- labs , X-rays, shot, urinalysis, assessment and consult. All associated staff were efficient and kind. The PA, Ms. Nguyen, was gentle, a good listener and overall very attentive. Her discharge instructions were great. I really felt cared for. The front desk crew wished me luck and to feel better. So proud to work for Ochsner and feel well taken care of when I'm actually the patient sometimes.
Our Response:
We appreciate the review. Compassion, expertise, and ensuring quality outcomes are core principles of our patient care philosophy. We'll make sure that your great feedback reaches our team. Thank you.
Source: Google
The service was fast and friendly!
Our Response:
We're happy that we were able to provide good care and customer service for our patients. We wish you all the best!
Source: Google
I went to the urgent care after a fall and the doctor and his staff was awesome.took great care of me, so glad I pick this location.
Our Response:
Thank you for your great review. We strive to make every patient feel part of their treatment process. We'll make sure that our team hears about your feedback. Best wishes to you.
Source: Google