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Urgent Care Update
Ochsner Urgent Care locations are currently experiencing an uptick in wait times. We appreciate your understanding and patience. If you'd like to see a provider without leaving home, visit ochsner.org/anywhere to start an Ochsner Connected Anywhere Virtual Visit.
Click here to learn more about Ochsner’s Urgent Care services.
For Ochsner Urgent Care - Metairie, please call 1-504-838-3524.
COVID-19 Community Testing
COVID-19 testing for travel is available for cash payments. Before arriving at an Ochsner Urgent Care, please check with your airline to determine which test you will need. Find a COVID-19 community testing location near you.
Find Urgent Care Now
Schedule an urgent care arrival time online with Find Urgent Care Now through the MyOchsner portal or mobile app.
Find Urgent Care Now allows patients to check in quickly using ePre-Check and pay in advance before your arrival time. Ochsner Urgent Care locations operate on a first-come, first-served basis. Patients scheduling via Find Urgent Care Now do not skip the waiting line, nor will they be seen ahead of individuals in the waiting room or impact others' wait times. If there is an influx of patients with high severity emergency conditions, your projected treatment time may be delayed.
Why Ochsner Urgent Care & Occupational Health - Metairie?
Ochsner Urgent Care & Occupational Health - Metairie provides convenient, quality care for a broad spectrum of illnesses and injuries. Our skilled clinicians are ready help you find relief from fevers, colds, broken bones and a variety of other non-emergent illnesses in a time-efficient, affordable manner.
When you visit Ochsner Urgent Care & Occupational Health - Metairie, you receive the support of the entire Ochsner network. Your electronic medical record is accessible to Ochsner clinicians systemwide and to you online, so that together we can work efficiently to keep you well. Certified by the Urgent Care Association of America and the recipient of the Joint Commission Gold Seal of Approval, Ochsner Urgent Care has a proven track record of providing superior care.
Occupational Health Offerings
Our team of dedicated specialists treat and diagnose your business’s work-related healthcare needs. For Occupational Health, please call 1-833-624-7637.
Click here for a complete listing of Ochsner’s Occupational Health services.
No Appointment Needed
Providers and staff treat patients six months and older on a walk-in basis.
Connect with a provider virtually
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Record of Excellence
Certified by the Urgent Care Association of America and the recipient of the Joint Commission Gold Seal of Approval, Ochsner Urgent Care has a proven track record of providing superior care.
Our Team
Our medical director is Granville Morse, MD.
Online Reviews
Quick service and doctor was great.
Our Response:
We're happy that we were able to provide good care and customer service for our patients. We wish you all the best!
Source: Google
Excellent care by knowledgeable professionals.
Our Response:
Thank you for your review! We're glad to hear that our team provided the quality service that we're known for. We wish you all the best!
Source: Google
Nice to have a quality facility where you can get walk in care when you are sick and in pain. Not many Dr. Offices can provide that.
Our Response:
Thank you for your review. We always aim to provide efficient and quality care for our patients. We wish you all the best!
Source: Google
Have used this site many times. Even through COVID they fast, they had a good checkin policy that I felt safe and their staff is very kind. This time was for broken foot. The Dr (yes, a real Dr) took the time to walk me thru it. It was a hard to see fracture.
Our Response:
Thank you for your review. We always aim to provide efficient and quality care for our patients. We wish you all the best!
Source: Google
The waiting was long
Our Response:
We know how important timeliness is, and we would like to hear more about your experience. Please reach out to us at feedback@ochsner.org, so that we can look into this, and improve our customer service.
Source: Google
My mother and I had a great experience with this Urgent can, needing fast results and treatment. They set up an apt when we got there so we wouldn't have to wait, came back and was treated like clock work. The Staff, Nurse Pa,Dr MD listened , reviewed and treated our medical issues, so we could feel safe to meet our new baby that was just born in our family. A friendly caring Group. Thank you.
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best!
Source: Google
The day we went we had made an appt the night before. We arrived early yet once we arrived we were told that there were 7 people ahead of us. After 2 hrs I got a call to triage my appt - all the same exact questions I had already answered on pre check. My own son who is 15 who is who needed the appt even said that efficiency must not be a requirement there. Honestly it makes it difficult to go to a facility like this when you hear oh we are understaff but when in the room the staff is laughing and joking. Then they tried to give my son a sling that was not the proper size - when I asked to check if there was a correct one at another facility it was as if I was bothering them. I’m sorry I’m not leaving a medical facility with a sling not properly fitted. When they called Kenner they said they had it. When we then arrived in Kenner we were told no they didn’t. SERIOUSLY!!!! It took anothe 30mins for them to find the one that was being held because no one knew anything about it.
Our Response:
On behalf of Ochsner Health, thank you for telling us about your experience. We are very sorry to hear that your last visit did not live up to expectations. We would like to learn more details about your encounter so that look into this. Please contact us at feedback@ochsner.org or 504-842-3971. Thank you.
Source: Google
The Doctor was great, nurses were great people checking in we very nice, only problem I had was the 3 hour wait to see anyone and the extremely small parking lot. Was told if I did not return quickly my appointment would be given away so we waited in the car. Had to wait outside in a line just to check in. I do understand Covid is bad and urgent care is extremely busy. Our usual urgent care in River Ridge is temporarily closed and has been for over a month. We need more Urgent Cares in our area!
Our Response:
We're very glad to hear it! Our commitment is to our patients well-being. We'll make sure that our team is recognized for their excellent service.
Source: Google
In a time of COVID and OMICRON, I wasn’t expecting much because of my past experiences with urgent cares. Metairie Ochsner UC has been the best I’ve been to in many, many years! Courteous and helpful checkin by the woman at the desk and the staff was quick and kind! The process was very organized and stress free. Dr. Bradley Collins was great! He was very knowledgeable and personable! I feel much better already! I highly recommend this location!
Our Response:
We're happy to know that we were able to get you closer to a full recovery. Best wishes!
Source: Google
The health care workers were very professional and friendly. I appreciated their dedication and them working on Christmas Eve to serve others. They provided excellent service with great care!
Our Response:
Thank you for taking the time to leave us a review. Our team will be very happy to hear about your great feedback! Have a great day!
Source: Google
Everyone was so nice and knowledgeable. I know how hard they work to see everyone in a timely manner. Hats off to them 👏
Our Response:
Thank you for your kind words. Our staff's knowledge, compassion, and expertise are what make us a trusted healthcare provider. Have a great day!
Source: Google
Great diagnosis by provider. Not at all what I thought causing the problem. W/I 24 hours of using script, I noticed a marked improvement and we'll on my way to a full recovery!!!!!
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us!
Source: Google
Unreal it was so good!
Our Response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you!
Source: Google
The staff and Doctor were very thorough and did not miss a beat. The wait time was even shorter than I expected. I will visit again if needed!
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best!
Source: Google
Believe it or not, I had an appointment last Thursday for 2pm and was out the door by 2:55pm. I was greeted with a genuine smile by the woman at the front desk. Every patient that came in after me was treated just the same. The medical assistant was courteous and treated me with respect. The attending doctor was just as nice and was very thorough with her discharge instructions for my upper respiratory infection. I was absolutely blown away with the level professionalism and kindness from the moment I walked through the door all the way back out. If you’re in need of an urgent care center, this is the one you want to drive out of your way for. Great job, Ochsner!
Our Response:
We appreciate the review. Compassion, expertise, and ensuring quality outcomes are core principles of our patient care philosophy. We'll make sure that your great feedback reaches our team. Thank you.
Source: Google
The ladies where wonderful
Our Response:
Thank you for your kind words, we will make sure they reach our team. Best wishes!
Source: Google
Cut my leg open and thought I needed stitches. Dropped by to get it looked at. Got seen really quickly, within 10 got into a room. Karen got my history and vitals and such, she was very pleasant. Then a nurse practitioner Shannon came in and checked it out, and stitched me up. Everyone who I dealt with here did a great job, super professional and really friendly. They all deserve raises. I'm going to try not to cut my leg open again but if I do I'll definitely come here!
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best!
Source: Google
Stood in line behind one person for over 20 minutes while the desk clerk had her fill out papers and find information. He definitely could have had her to move to the side to check in the next person. It literally took me 3 minutes to cHeck in. I could have been sitting down. What if I couldn’t stand for that long.
Our Response:
On behalf of Ochsner Health, we know how important timeliness is, and we would like to hear more about your experience. Please reach out to us at feedback@ochsner.org, so that we can look into this, and improve our customer service.
Source: Google
Curious, Caring People ALL OF THEM, FROM THE FRONT DESK TO THE SECURITY GUARD...Thanks for being there when I needed you all.
Our Response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best!
Source: Google