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COVID-19 Testing Available at Ochsner Urgent Cares
If you require a COVID-19 test for return to school or travel, please call your preferred Ochsner Urgent Care location to check availability and reserve your test. There are limited number of tests available per day.
COVID-19 Community Testing
Testing can help keep people healthy, stop the spread of COVID-19 and help reopen our economy.
To find a COVID-19 Community Testing location near you, click here: www.ochsner.org/testing
Find Urgent Care Now
Schedule an urgent care arrival time online with Find Urgent Care Now through the MyOchsner portal or MyChart mobile app.
Virtual Visits Available
You can see a provider 24/7 for urgent care through a virtual care visit - anytime, anywhere. Visit ochsner.org/anywhere to download the app and start a virtual visit now.
Urgent Care
Ochsner Urgent Care - River Ridge provides convenient, quality care for a broad spectrum of illnesses and injuries. Our skilled clinicians are ready help you find relief from mild allergic reactions, colds, fevers and a variety of other non-emergent illnesses in a time-efficient, affordable manner.
No Appointment Needed
Providers and staff treat patients six months and older on a walk-in basis.
Convenience of a Neighborhood Clinic, Strength of a System
When you visit Ochsner Urgent Care - River Ridge, you receive the support of the entire Ochsner network. Your electronic medical record is accessible to Ochsner clinicians system-wide and to you online, so that together we can work efficiently and collaboratively to keep you well.
Record of Excellence
Certified by the Urgent Care Association of America and the recipient of the Joint Commission Gold Seal of Approval, Ochsner Urgent Care has a proven track record of providing superior care.
Our medical director is Ajsa Nikolic, MD.
Online Reviews
I felt that they truly cared about my well-being. They were polite and courteous.
Our Response:
Thank you for your review! We're glad to hear that our team provided the quality service that we're known for. We wish you all the best!
Source: Google
The staff on the day I went were very nice and did a great job. They didn’t rush through my appointment and were very attentive and informative. The safety precautions in place are very good.
Our Response:
So glad to hear that you had a positive experience with us! Thank you for taking the time to leave us this review.
Source: Google
Excellent service and treatment experience at the Ochsner Urgent Care in River Ridge. I would definitely use this location again in the future when needed
Our Response:
We're happy that we were able to provide good care and customer service for our patients. We wish you all the best!
Source: Google
Dr. David and all the staff are amazing. We have been here a few time for my two daughters and they make the experience of seeing a doctor fun and not scary at all for them. I couldn't praise this place enough for their compassion and care in general.
Our Response:
Thank you for your great review. We strive to make every patient feel part of their treatment process. We'll make sure that our team hears about your feedback. Best wishes to you.
Source: Google
Brought my 17 year old son to Urgent care on Jefferson highway in River Ridge. We literally only waited two minutes in the lobby and were put in a room. Someone was in there pretty quick to triage . The physician was a lady, I apologize, I don’t recall her name. But that says nothing about her care. She was extremely professional while maintaining an amazing bed side manner. To honest the entire staff was amazing. The care was NOT rushed but expedited. They did lab work and urinalysis in order to give the proper diagnosis rather than give us something to pacify us and tell us to follow up with his primary doctor. It was a great experience when you consider we needed to be seen at noon on a Sunday. I would definitely recommend this clinic. 5 stars for sure!
Our Response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you!
Source: Google
My visit was quick and efficient. The doctor, as well as everyone I dealt with, was professional and courteous. I was very pleased with my experience.
Our Response:
Thank you for your kind words. Our staff's knowledge, compassion, and expertise are what make us a trusted healthcare provider. Have a great day!
Source: Google
Although the Covid Test was a bit uncomfortable it did go quite quickly. I was treated as soon as I arrived.
Our Response:
Thank you for your review. We always aim to provide efficient and quality care for our patients. We wish you all the best!
Source: Google
This Ochsner Urgent Care is located in River Ridge in the parking lot with Breaux Mart, CVS and McDonald's. I had been sick for over a week with the chills, sweats, and fever. I finally found my thermometer on Friday afternoon and I called Ochsner RR 10 minutes before they closed. They told me to come in right away. I was 5 minutes away. I made it right as they locked their door and these wonderful people opened the door and took me. I was never so happy for the entire staff who were so kind to me and gave me excellent care. I had been exposed to Covid and that was my main concern. They never rushed me and they tested me for Covid and the flu. I tested negative for both. I was extremely impressed with their entire staff and I would highly recommend anyone to this Ochsner Urgent Clinic. Thank you all and on a scale of 1-10, I rate them 10!!
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best!
Source: Google
Everyone was nice, but the wait was very long, and there were only a few people there. I was in for a foot injury and I was asked to move rooms and wait for the new one to be cleaned. I would have rather just stay in the first room.
Our Response:
We know how important timeliness is, and we would like to hear more about your experience. Please reach out to us at feedback@ochsner.org, so that we can look into this, and improve our customer service.
Source: Google
While the staff was courteous and professional, my request for an X-ray went ignored. Had they given me the X-ray, I might not be sitting here two weeks later with pneumonia. No one know their body like the patient. In this time of Covid, just because one does not test positive does not mean they cannot be extremely ill with something else. Listen to your patient!
Our Response:
Thank you for informing us about your experience. We take these kind of issues very seriously and will investigate this matter immediately. Please reach out to us at feedback@ochsner.org or 844-959-4327 at your earliest convenience. Thank you.
Source: Google
Dr. Williams and staff were absolutely amazing. My 5yo opened a door on her toe which resulted in her getting two stitches. Everyone was so patient and gentle. Thank you!!
Our Response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you!
Source: Google
All the Staff we encountered were welcoming, friendly, professional and efficient. Dr. Williams had excellent bed side manners.
Our Response:
We're happy that we were able to provide good care and customer service for our patients. We wish you all the best!
Source: Google
Every one was so caring and polite and took the time to see about her
Our Response:
We appreciate your kind words. Compassion and empathy are the cornerstones of our patient-client relationships. Thank you for the kind review.
Source: Google
Great care by very efficient and caring staff
Our Response:
We appreciate the review. Compassion, expertise, and ensuring quality outcomes are core principles of our patient care philosophy. We'll make sure that your great feedback reaches our team. Thank you.
Source: Google
I Was seen right way at the River Ridge clinic and had excellent service
Our Response:
So glad to hear that you had a positive experience with us! Thank you for taking the time to leave us this review.
Source: Google