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Urgent Care Update:
Ochsner Urgent Care locations are currently experiencing an uptick in wait times. We appreciate your understanding and patience. If you'd like to see a provider without leaving home, visit ochsner.org/anywhere to start an Ochsner Anywhere Care Virtual Visit.
COVID-19 Testing Available at Ochsner Urgent Cares
If you require a COVID-19 test for return to school or travel, please call your preferred Ochsner Urgent Care location to check availability and reserve your test. There are limited number of tests available per day.
COVID-19 Community Testing
To find a COVID-19 Community Testing location near you, click here: www.ochsner.org/testing
Find Urgent Care Now
Please note: Find Urgent Care Now is temporarily unavailable due to high patient volumes.
Schedule an urgent care arrival time online with Find Urgent Care Care Now through the MyOchsner portal or MyChart mobile app.
Virtual Visits Available
You can see a provider 24/7 for urgent care through a virtual care visit - anytime, anywhere. Visit ochsner.org/anywhere to download the app and start a virtual visit now.
Ochsner Urgent Care - Uptown provides convenient, quality care for a broad spectrum of illnesses and injuries. Our skilled clinicians are ready help you find relief from fevers, earaches, rashes and a variety of other non-emergent illnesses in a time-efficient, affordable manner.
No Appointment Needed
Providers and staff treat patients six months and older on a walk-in basis.
Convenience of a Neighborhood Clinic, Strength of a System
When you visit Ochsner Urgent Care - Uptown, you receive the support of the entire Ochsner network. Your electronic medical record is accessible to Ochsner clinicians system-wide and to you online, so that together we can work efficiently and collaboratively to keep you well.
Record of Excellence
Certified by the Urgent Care Association of America and the recipient of the Joint Commission Gold Seal of Approval, Ochsner Urgent Care has a proven track record of providing superior care.
The Medical Director for this location is: Granville Morse, MD.
Online Reviews
The doctors nurses and technicians treated me so well and took such good care of me I felt lucky to have been there.
Our Response:
Thank you for your great feedback! We're delighted to hear about our staff's quality care. We'll make sure that they hear your kind words and we wish you all the best!
Source: Google
This location does not participate in the Access 2day health network as other NOLA locations do. Also, the receptionist was somewhat rude and short when I first checked in. Otherwise, it was a decent experience. As a longtime resident of uptown NOLA, I think is is unwise for any business to assume that their patient base is not experiencing financial hardships at this time, thus not being as accommodating as other locations. I probably won’t return for this reason.
Our Response:
We are always looking for ways to improve. If you're willing to discuss this in more detail, could you please send us an email at feedback@ochsner.org, including your full name and contact information, so we can further investigate this matter? Thank you.
Source: Google
Fast, efficient service with a courteous staff. Minimum wait time before the nurse called me in. The doctor took the time to listen to me and he ensured that I had no further questions. It was my first trip to this location but I found the service and care just as good as I have experienced and come to expect at the French Quarter Ochsner Urgent Care location (temporarily closed—I hope it reopens soon as it is only a couple of blocks from me).
Our Response:
We appreciate the review. Compassion, expertise, and ensuring quality outcomes are core principles of our patient care philosophy. We'll make sure that your great feedback reaches our team. Thank you.
Source: Google
My visit at Ochsner urgent care uptown was great. The receptionist was courteous and efficient and the nurse who checked me into the exam room was very knowledgeable. Dr. Amy Springer listened well and was thorough. She prescribed me a medication that resolved my bronchitis. I would definitely go there again.
Our Response:
We appreciate the review. Compassion, expertise, and ensuring quality outcomes are core principles of our patient care philosophy. We'll make sure that your great feedback reaches our team. Thank you.
Source: Google
Wait time seems a little lengthy for the amount of people in the waiting room.
Our Response:
We know how important timeliness is, and we would like to hear more about your experience. Please reach out to us at feedback@ochsner.org, so that we can look into this, and improve our customer service.
Source: Google
Ochsner Uptown Urgent Care is a great location for immediate treatment of any non emergency medical healthcare needs you may have. I was diagnosed and checked in quickly and discharged same day. I highly recommend this location. Great staff, clean and decent waiting room and seeing a doctor happened relatively quickly.
Our Response:
We're very glad to hear it! Our commitment is to our patients well-being. We'll make sure that our team is recognised for their excellent service.
Source: Google
Both PA Sedona and Dr. Holt assisted me quickly and supplied what I needed for my health concern. They were especially kind!
Our Response:
We appreciate the review. Compassion, expertise, and ensuring quality outcomes are core principles of our patient care philosophy. We'll make sure that your great feedback reaches our team. Thank you.
Source: Google
They were very kind and listened to me. I'd had a really rough morning with Ochsner. First I was rudely rejected from the Carrollton location by a guard who gave me no explanation after I had made what I thought was an appointment online an hour before. Then the Ochsner phone lady sent me to a long been closed 900 Magazine location where I had to park and pay a meter only to get to the door and see they were closed. Luckily, they had the Uptown location's address on the door as a suggestion. I was very ill feeling and starting to feel upset and desperate. The Uptown location restored my trust in Ochsner and gave me the care I needed, finally.
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best!
Source: Google
My experience at Ochsner Urgent care was not at all what I expected, from the time I checked in until the end was a great. I felt comfortable and the staff were very helpful.
Our Response:
So glad to hear that you had a positive experience with us! Thank you for taking the time to leave us this review.
Source: Google
Really empathetic professional staff. And I was super grateful to be seen on a Sunday. Was feeling very terrible and it took almost 3 hours to be seen, even given that I had an appointment. I wonder about the triage process since someone who had hurt his thumb came in well after I did and was seen first, while I was having trouble breathing. At any rate, I am assuming that, like so many other businesses, Ochsner is having trouble finding staff. I was impressed by and grateful for those who attended to me.
Our Response:
We know how important timeliness is, and we would like to hear more about your experience. Please reach out to us at feedback@ochsner.org, so that we can look into this, and improve our customer service.
Source: Google
Fast, competent care.
Our Response:
Thank you so much for this five-star review! We are thrilled to see we provided you with top-notch care.
Source: Google
Courteous staff. I can understand the waiting while staff clean and see new patients. I didn’t have to wait ling, anyway. Overall, helpful and reassuring visit.
Our Response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you!
Source: Google
The wait was nearly 90 minutes after check in for me to be seen on an issue Dr. Sprunger had brushed off as nothing a month prior, but which had gotten progressively worse. The NP and nurse who helped me were amazing and made me feel like they actually cared about my issue whereas Dr. Sprunger did not in the previous visit.
Our Response:
We appreciate you taking the time to leave a review. We'd like to look into the situation you’ve described; please reach out to us at feedback@ochsner.org or if your matter is more urgent give us a call at 844-959-4327. We strive to give the best quality care possible, so we look forward to hearing from you.
Source: Google
Absolutely wonderful staff! All pros. They know their job and get it done swiftly with caring. I have used this clinic several times myself and referred others. Every time same professionalism. Too bad all Oschner clinics couldn't reach this quality level.
Our Response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best!
Source: Google