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COVID-19 Updated Visitor Policy
Your health is our priority. Please click here for the current visitor policy at our facilities.
When seeking quality healthcare, you don’t have to look far. St. Charles Parish Hospital is positioned to accommodate residents on both sides of the Mississippi River and is only minutes from Kenner and the surrounding area. St Charles Parish Hospital is owned by the citizens of St Charles Parish, and in 2014, entered into a management agreement with Ochsner Health. This partnership established the sharing of best medical practices and the implementation of advanced technology resulting in improved quality and expanded access of services offered to our patients.
Why Choose St. Charles Parish Hospital?
Located in Luling, Louisiana, just 20 minutes from New Orleans, St. Charles Parish Hospital is a not-for-profit 59 bed acute care facility. Since 1959, St. Charles Parish Hospital has been providing quality healthcare to the residents of this community and the surrounding areas and is proud to be fully accredited by the Joint Commission on Accreditation of healthcare Organizations (JCAHO). St. Charles Parish Hospital earned an ‘A’ hospital safety grade in the fall of 2021 and was again awarded an 'A' rating in the spring of 2022 by The Leapfrog Group, a designation that recognizes efforts in protecting patients from harm and meeting the highest safety standards in the United States. The Leapfrog Hospital Safety Grade is the only hospital ratings program based exclusively on hospital prevention of medical errors and harms to patients.
With seven state-of-the-art ambulances, our staff of paramedics and emergency medical technicians provide emergency response, services and transport when you need care the most.
Contact Us
At St. Charles Parish Hospital, we value your opinions and strive to do everything possible to meet your expectations related to your healthcare needs. Our goal is to continuously improve our services and your feedback is an important part of that process.
For more information about our hospital, or to schedule an appointment, call us at 985-758-6242.
You may write to us at:
St. Charles Parish Hospital
P.O. Box 87, Luling, LA 70070
Our Services Include:
- Primary Care
- Cardiology
- Podiatry
- Gastroenterology and Endoscopy
- Orthopedics and Sports Medicine
- General Surgery
- Oncology
- Behavioral Health
- Emergency Services
- Intensive Care
- Outpatient Imaging
- Optometry and Ophthalmology
- Hepatology
- Pain Management
- OB/GYN
- Performance Training
- Pharmacy
- Occupational, speech and physical health/therapy
- Smoking Cessation
Outpatient Lab Hours
Monday - Friday: 6 a.m. - 5 p.m.
Saturday: 8 a.m. - 12 p.m.
Outpatient Imaging
Saturday: 8 a.m. - 12 p.m.
Therapy & Wellness
Monday - Friday: 7:00 a.m. - 6:00 p.m.
Phone: 985-785-3684
Map:
Main Line/Patient Information: 985-785-6242
Administration: 985-785-3706
Blood Donations: 985-785-5646
Cardiology: 985-785-5645
Food/Nutrition Services: 985-785-3677
Gift Shop: 985-785-4257
Human Resources: 985-785-4240
Health Information Management (Medical Records)/Release of Information: 985-785-3652
Menu Hotline: 985-785-4286
Patient Appointment Scheduling: 985-785-4297
Patient and Provider Advocacy: 1-844-959-HEAR(4327)
Radiology: 985-785-3622
Rehabilitation Services: 985-785-3684
Respiratory Therapy: 985-785-3678
Volunteer Services: 985-785-4258
For directions and a map to St. Charles Parish Hospital, click here.
East Bank Medical Offices
105 Plantation Rd. Destrehan, LA 70047
985-764-3051
For directions and a map to our East Bank medical offices, click here.
COVID-19 Updated Visitor Policy
Due to recent events with COVID-19, we have temporarily modified our visitor policy. Please click here for the latest information regarding visitor restrictions at our facilities.
Visitors may include adults and children, over the age of 10, and should be limited to two visitors per patient. All children must be accompanied by an adult. All visitors are expected to adhere to hospital policies. Visitors are reminded to be sensitive to the needs of our patients by conducting themselves in a quiet, polite and courteous manner.
Hours of Visitation:
Medical-Surgical
8 a.m. - 8:30 p.m.
ICU
We currently allow two visitors at a time in our ICU.
9:30 a.m. - 10 a.m.
12:30 p.m. - 1 p.m.
4:30 p.m. - 5 p.m.
8 p.m. - 8:30 p.m.
Emergency Department
We currently allow one visitor per patient in our emergency department.
Psychiatric Unit
We currently allow two visitors at a time in our psychiatry unit.
4 p.m. - 5 p.m.
Lagniappe Gifts and Goodies Gift Shop
The Lagniappe Gifts and Goodies Gift Shop is a well stocked gift shop with all the latest trends and special gifts. We are committed to excellence by offering beautiful merchandise.
The revenue generated by the gift shop is used to support patient related projects throughout the hospital.
The Lagniappe Gifts and Goodies Gift Shop is located on the 1st floor and to the left of The Oyster’s Pearl Cafeteria.
The gift shop is open Tuesday, Thursday and every other Friday from from 10 a.m. - 2 p.m. You can also call the gift shop at 985-785-4257.
The gift shop is managed by Donna Palahang, our Volunteer Services Director, and staffed by our Auxiliary volunteers.
We offer free gift wrap and the gift shop will even deliver your gift to a patient's room if you are unable to come to the hospital.
Gifts for Patients & Visitors
- Get well stuffed animals
- Get well balloons w/candy
- Jewelry
- Picture frames
- Seasonal Flags
- Fashionable Purses
- Home Décor
- Home Fragrance
- Inspirational items
- Candy
- Cards
- Toiletries
- And much more!
Gifts for Baby/Children
- Clothes
- Stuffed animals
- Blankets
- Picture frames
- Jewelry
- Toys
- Books
- And much more!
The Lagniappe Gifts and Goodies Gift Shop offers visitors and patients reasonable prices and great sales throughout the year.
Online Reviews
Good service from a friendly staff. Xrays were very slow though, so spenthat roughly 4 hours in there total.
Source: Google
Only because I'm a Christian and proud to say so far this place has taken my son in asap and was very understanding unlike university now that's a hospital u wanna steer clear of. Oshcner rocks.
Source: Google
The nicest most professional staff I have ever experienced.
Our Response:
Thank you for your kind words. Our staff's knowledge, compassion, and expertise are what make us a trusted healthcare provider. Have a great day!
Source: Google
I was pretty skeptical about bringing my husband to the ER at SCH,with all the experiences I've had and others have had,I was concerned that my husband wouldn't get the attention he needed! Boy,was I wrong! Upon entering the ER,he was immediately sent to the back,nurses tended him til the dr. Could come. The ER was great and had a genuine concern. He was admitted into the hospital,and all I can say is the staff,down to housekeeping and cafeteria were all great! The services have been awesome! He's still in since Monday,we've met the who,e shift and they are just wonderful and experienced and have a professional manner about them! I definitely will not hesitate to bring him or another family member there again. Thanks to you all for the wonderful care my husband is getting during his stay there!
Source: Facebook
This was my first time ever using this hospital. I had out day back injection. From the time I entered the hospital until the nurse wheeled me to my car I had a great experience and would not hesitate if I ever needed to go back. The staff are so friendly and comforting people. I felt so relaxed being taken care by them. Also I love my Dr. Dominick Grieshaber. He is so friendly and makes you feel safe as he explained exactly what would take place during my procedure. I felt safe & relaxed in good hands with everyone who attended to me. & that also included the receptionist.I would never hesitate to go back if ever needed. Thanks again to all at St. Charles Hospital for making my experience a great one with each & every one of you. Proud to sign my name, B. Acosta
Our Response:
Thank you for taking the time to leave us this review, Betty! We're so glad you enjoyed your experience.
Source: Facebook
Awesome, very quick and easy check in process!!!!!
Source: Facebook
May I ask Pls of the staff of St. Charles Hospital.. If my husband Dennis Breaux,if he is admitted with this hospital.. Thank you!
Source: Facebook
Dezz nutz
Source: Facebook
This is the 2nd time I've had to see the ankle specialist due to accidents. I was always welcomed with open arms they also help accommodate anything that can help you be comfortable. Ashleigh Chatelain has been my nurse both time. She is a real joy and a bright light to be around. Turns the most painful days to bearable. She understands your pain and make you feel safe like a mother would making you know she will get down to the bottom of this and help you communicate to the doctor during all your pain so everyone understands. Real big key to helping me. Any questions you have ask; she will have a answer or find it for you. Extremely professional caring nursing staff!!!! I love it
Our Response:
Thank you for your great review. We strive to make every patient feel part of their treatment process. We'll make sure that our team hears about your feedback. Best wishes to you.
Source: Google
Got my first covid shot here. Everyone was very friendly and helpful. Was scheduled and everything was on time no waiting walk in and out in about 25 minutes. That's with a 10 to 15 minute wait after the shot in case of bad reaction.
Our Response:
Thank you for your review. We always aim to provide efficient and quality care for our patients. We wish you all the best!
Source: Google
room nurse and check in staff was great, The MD was unconcerned nor was he briefed on care already give to my child. Was more concerned that my child was unvaxxed then the symptoms he had at the time of visit. My son’s face was bruising and nose bleeding, he claimed he didnt know why and his solution was to just give my son a steroid shot. Which was already given upon arrival. He did not screen the record of what was already done. One of the desk nurses was very rude and made sure I knew that me being allowed in the room with my 18 year old was a privilege. We were sent home with a clearance to return to school, without his Covid results which were later positive.
Source: Google
The staff plus my dr Is wonderful
Our Response:
Thank you for your kind words, we will make sure they reach our team. Best wishes!
Source: Google
Staff is great, food sucks!!!
Our Response:
On behalf of Ochsner Health, thank you for the review. We apologize that your recent experience was less than satisfactory, and we'd like to learn more details about it. Please reach out to us at feedback@ochsner.org, including your full name and contact information. We hope to hear from you soon.
Source: Google
Professional and a well oiled machine service
Our Response:
Thank you for your review! We're glad to hear that our team provided the quality service that we're known for. We wish you all the best!
Source: Google
St. Charles Hospital same day Surgery has an "Awesome" team of Nurses and Staff. DR. Braddy is a great Pain Management Doctor, I would highly recommend him.
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best!
Source: Google
The Emergency Department is excellent! The receptionist helped calm me down after the accident that brought me there, and my care team was beyond kind and helpful!
Our Response:
We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love.
Source: Google