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This location is temporarily closed.
Please visit us at one of our other locations here.
COVID-19 Testing Available at Ochsner Urgent Cares
If you require a COVID-19 test for return to school or travel, please call your preferred Ochsner Urgent Care location to check availability and reserve your test. There are limited number of tests available per day.
COVID-19 Community Testing
Testing can help keep people healthy, stop the spread of COVID-19 and help reopen our economy.
To find a COVID-19 Community Testing location near you, click here: www.ochsner.org/testing
Urgent Care
Ochsner Urgent Care - West Bank provides convenient, quality care for a broad spectrum of illnesses and injuries. Our skilled clinicians are ready help you find relief from sore throats, sprains, stomach aches, and a variety of other non-emergent illnesses in a time-efficient, affordable manner.
No Appointment Needed
Providers and staff treat patients six months and older on a walk-in basis.
Convenience of a Neighborhood Clinic, Strength of a System
When you visit Ochsner Urgent Care - West Bank, you receive the support of the entire Ochsner network. Your electronic medical record is accessible to you online and to Ochsner clinicians system-wide, so that we can work efficiently and collaboratively to keep you well.
Record of Excellence
Certified by the Urgent Care Association of America and the recipient of the Joint Commission Gold Seal of Approval, Ochsner Urgent Care has a proven track record of providing superior care.
Occupational Health Offerings
Our dedicated team of Occupational Health specialists offers both preventative and diagnostic treatment to comprehensively attend to your business’s work-related healthcare needs. Click here for a complete listing of Ochsner’s Occupational Health services.
Our Team
Our Urgent Care medical director is Granville Morse, MD.
Our Occupational Health medical director is Rashid Tamimie, MD.
Online Reviews
Everything is very good thanks
Our Response:
Thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!
Source: Google
The long wait was the only complaint. With us having a pandemic taking place, I feel the staff took proper measurements to keep patients social distanced and did everything they could to get each of us checked in and seen as best they could.
Our Response:
It's good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for the review.
Source: Google
It was great 💖
Our Response:
Thank you so much for this five-star review! We are thrilled to see we provided you with top-notch care.
Source: Google
The check in process was easy and I felt safe. My Provider was informative as well as friendly. Though I’d rather not have had to go there at all, I was more than happy with the care I received!
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best!
Source: Google
The wait to go to back was so long people see doc should not have to wait that long the cornviruis should be staffed seperate thats the reason for urgent care but once i got back there it was guick and i like who i saw better that my regular MD she was polite and she interacked like she suppose made me feel comfortable
Our Response:
We appreciate the review. Compassion, expertise, and ensuring quality outcomes are core principles of our patient care philosophy. We'll make sure that your great feedback reaches our team. Thank you.
Source: Google
Great experience with a short wait time! Very nice workers.
Our Response:
Thank you for your great feedback! We're delighted to hear about our staff's quality care. We'll make sure that they hear your kind words and we wish you all the best!
Source: Google
The Doctor and staff was very nice and patient with my son. Thanks
Our Response:
Thank you for your kind words. Our staff's knowledge, compassion, and expertise are what make us a trusted healthcare provider. Have a great day!
Source: Google
Very professional. Thank you
Our Response:
Thank you for your review! We're glad to hear that our team provided the quality service that we're known for. We wish you all the best!
Source: Google
Was seen for a covid test and they were very busy with testing. They were efficient given the situation
Our Response:
Thanks for taking the time to leave us a compliment! Glad to hear you had a great experience with us and we look forward to seeing you again soon. Have a great day!
Source: Google
Covid testing. Was informed there were about 20 people ahead of me and asked to wait in my car for a phone call when it was my turn. I was called in and on my way back home within 35 minutes. The staff at all levels were very friendly and efficient.
Our Response:
We're happy that we were able to provide good care and customer service for our patients. We wish you all the best!
Source: Google
Very friendly. I walked in, signed my name, and was sent to my car to wait. They called my cell for checking information. The second call was asking me to go back inside for Covid test. Thankful I was able to wait outside in my car. I was negative and would not like the irony of catching Covid where I’m being tested. The only things better might be drive-thru or a home testing one day. Thank you Ochsner Health!
Our Response:
Thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!
Source: Google
It was great! The ladies at the front desk were nice. I think I will switch here for my primary care.
Our Response:
Thank you for your kind words, we will make sure they reach our team. Best wishes!
Source: Google
I was in and out.
Our Response:
Thank you so much for this five-star review! We are thrilled to see we provided you with top-notch care.
Source: Google
Our NP was amazing! My 88 yo Granny required a lot of patience and the NP Jeanie was perfect. She was friendly and explained everything so my Granny felt comfortable. I can't say enough about how great of an experience we had. I will 100% bring my Granny here again next time we need urgent help.
Our Response:
Thank you for your kind words, we will make sure they reach our team. Best wishes!
Source: Google
Maria was so kind to me. She didn’t treat me any different when my results came back. Definitely will recommend this urgent care. Thanks again!!!!
Our Response:
Thank you for your kind words, we will make sure they reach our team. Best wishes!
Source: Google
Was great very professional
Our Response:
Thank you so much for this five-star review! We are thrilled to see we provided you with top-notch care.
Source: Google
Good quality, and fast service
Our Response:
Hello, thanks for taking the time to leave us feedback! We’re glad to hear our team provided a great experience. Have a great day!
Source: Google
Thank you , my visit was great . The staff were nice helpful and very caring. Although it was a Sunday they seemed happy to be there and help.
Our Response:
Thanks for taking the time to leave us a compliment! Glad to hear you had a great experience with us and we look forward to seeing you again soon. Have a great day!
Source: Google
I arrived check in. Return to my car 10mln. I was call for my test. My app. was for 11:45 l was finish at 11:30 wondeful
Our Response:
So glad to hear that you had a positive experience with us! Thank you for taking the time to leave us this review.
Source: Google