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Urgent Care Update
Our current address is 1849 Barataria Blvd., Suite B, Marrero, Louisiana.
For the privacy and health safety of our patients, we
kindly ask if you have a car, you wait there until it is time to see a provider.
A member of our staff will call you to return to the front desk. If you have
mobility concerns, please let the front desk know. We appreciate your understanding and thank you for
choosing Ochsner.
Ochsner Urgent Care locations are currently experiencing longer wait times. We appreciate your understanding and patience. If you'd like to see a provider without leaving home, visit ochsner.org/anywhere to start an Ochsner Connected Anywhere Virtual Visit.
Click here to learn more about Ochsner’s Urgent Care services.
For Ochsner Urgent Care - West Bank, please call 1-504-309-5015 or 1-866-624-7637.
COVID-19 Testing
COVID-19 testing for travel is available for cash payments. Before arriving at an Ochsner Urgent Care, please check with your airline to determine which test you will need. To find a COVID-19 community testing location near you, visit http://www.ochsner.org/testing.
Find Urgent Care Now
Schedule an urgent care arrival time online with Find Urgent Care Now through the MyOchsner portal or mobile app.
Find Urgent Care Now allows patients to check in quickly using e-Pre Check and pay in advance before your arrival time. Ochsner Urgent Care locations operate on a first-come, first-served basis. Patients scheduling via Find Urgent Care Now do not skip the waiting line, nor will they be seen ahead of individuals in the waiting room or impact others' wait times. If there is an influx of patients with high severity emergency conditions, your projected treatment time may be delayed.
Why Ochsner Urgent Care & Occupational Health - West Bank?
Ochsner Urgent Care & Occupational Health - West Bank provides convenient, quality care for a broad spectrum of illnesses and injuries. Our skilled clinicians are ready help you find relief from sore throats, sprains, stomach aches and a variety of other illnesses in a time-efficient, affordable manner.
Occupational Health Offerings
Our dedicated team of occupational health specialists offers both preventative and diagnostic treatment to comprehensively attend to your business’s work-related healthcare needs. For Ochsner Occupational Health - West Bank, please call 504-207-7555 or 1-833-624-7637.
Click here for a complete listing of Ochsner’s Occupational Health services.
No Appointment Needed
Providers and staff treat patients 6 months and older on a walk-in basis.
Connect with a provider virtually
Convenience of a Neighborhood Clinic, Strength of a System
When you visit Ochsner Urgent Care & Occupational Health - West Bank, you receive the support of the entire Ochsner network. Your electronic medical record is accessible to you online and to Ochsner clinicians systemwide, so that we can work together to keep you well.
Record of Excellence
Certified by the Urgent Care Association of America and the recipient of the Joint Commission Gold Seal of Approval, Ochsner Urgent Care has a proven track record of providing superior care.
Our Team
Our Urgent Care medical director is Granville Morse, MD.
Our Occupational Health medical director is Rashad Saeed, MD.
Online Reviews
I would just like to say the service i received here was amazing . The lady at the front desk , kayle i believe , had the most positive attitude and truly made this unfortunate experience better . I waited no more than 10 minutes to get taken to the back and even then the staff were still all helpful and quick .10/10 would recommend
Our Response:
We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love.
Source: Google
I was feeling poorly when I arrived at Ochsner Urgent Care, and was pleasantly greated as the receptionist took, my copay. The triage nurse who took my vitals was also very pleasant. Lastly, I was seen by the nurse practitioner who made me feel like I was in good hands. She explained my results to me and helped me understand how to take my medicine. Overall my experience was GREAT! 👍
Our Response:
Thank you for your review. We always aim to provide efficient and quality care for our patients. We wish you all the best!
Source: Google
The time to wait was long but fair. The doctor was nice inconsiderate
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us!
Source: Google
I was scheduled to go on a cruise on Sunday. I am from Chicago. I didn't have one of my insurance cards on hand. A representative Aisha Johnson went far and beyond to make my experience very memorable. Not only was she professional but very knowledgeable as well as friendly. Aisha has the right attitude and personality to be up front. A lot of time you don't encounter people with all of the above traits who goes the extra mile to make your experience memorable. Thank you Aisha for all your help.
Our Response:
Thank you for your kind words. Our staff's knowledge, compassion, and expertise are what make us a trusted healthcare provider. Have a great day!
Source: Google
I received wonderful service by all. The staff was friendly and caring. The xray tech took special care because I was in such pain in my back. The PA was professional and supportive. I would recommend them to anyone. It was a good experience.
Our Response:
Thank you for your great feedback! We're delighted to hear about our staff's quality care. We'll make sure that they hear your kind words and we wish you all the best!
Source: Google
The Staff is awesome and very polite and friendly and helpful , The time wait is short awesome. Highly recommend , Mrs. Jessica is my rockstar thank you for making my experience fun. God Bless
Our Response:
We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love.
Source: Google
I got in and out quickly. The doctor and nurse were very thorough. I highly recommend them.
Our Response:
Thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!
Source: Google
I had a 4:30 appointment and got there at 4:15 and was told to come in to the waiting room and have a seat. All the other people in the room went in before I was taken. I asked what was my appointment for and was told to get a slot. I know I must have had a slot before all the people that was in the room because I was there at 1:30 and they told me I could get in at 4:30. So having an appointment was no help. I didn’t get in to the doctor room until after 5 and after having a X-ray I had to wait until they sent it to the big hospital to get it read I didn’t leave until after 7pm
Our Response:
On behalf of Ochsner Health, we apologize for any inconvenience it might have caused you. Please reach out to us at feedback@ochsner.org, so that we can look into this, and improve our customer service.
Source: Google
Friendly staff
Our Response:
Thank you for taking the time to leave us a review. Our team will be very happy to hear about your great feedback! Have a great day!
Source: Google
I was treated with utmost courtesy, patience and dignity even though it was an extremely busy time for them. They did not “hurry me” through the visit, listened to my issues and checked me out thoroughly. It may have been an urgent care facility, but you would have thought it was my own physician’s office. Hats off to a very efficient, courteous and professional staff.
Our Response:
We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love.
Source: Google
I had an awesome experience here today. I came in for testing and Aisha J. at the front desk was VERY hospitable, friendly, and tailored our care to our needs. She made us feel at ease, which was much needed considering our situation. After filling out paperwork, we were called back almost immediately by Kaylee D. who did our testing. She also made us feel at ease since we hadn't taken a test like that before. She was thorough and got to know us before the procedure, reassured us, and was very compassionate in her care. These two staff members in particular were awesome! The other staff we interacted with like the security guard (didn't get his name) went above and beyond. Thank you! I highly recommend this location!
Our Response:
We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love.
Source: Google
On Christmas Eve I had to go to Urgent Care😩. I was truly blessed to be in the loving and tender care of Dr. Joel K. Vincent and the entire team members. I appreciate how I was greeted upon walking into the clinic, the loving friendly and compassion of the front desk clerk who checked me in. The kind and compassionate triage nurses who took my information and performed my vitals. As well as the loving and compassionate nurses who administered both my steroid shots and breathing treatment. Also the loving and compassionate X-Ray technician who was very patient with me while I prepared to get my chest X-ray. The other loving and caring nurse who came to check in on me after I felt dizzy. Dr. Joel and his staff members were amazingly friendly, filled with so much love and compassion. They definitely went beyond the call of duty taking care of me, during my visit at the Ocshner Urgent Care & Occupational Health Clinic in Marrero, La. I'm forever grateful and thankful for receiving excellent customer services... Thank You, & God Bless Each & Everyone Of You!
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best!
Source: Google
I couldn’t even get through to any other urgent care for a COVID test but they managed to squeeze me in before closing! Everyone was super nice. Roxanne, Leslie, and I think her name was Terry were all so nice to me. I felt horrible but they managed to check me in and out very quickly. Thanks guys!
Our Response:
Thank you for taking the time to leave us a review. Our team will be very happy to hear about your great feedback! Have a great day!
Source: Google
The staff was very caring and attentive. It was my best experience at an Urgent Care!!
Our Response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best!
Source: Google
A very welcoming environment that have a very friendly and helpful staff. From initial arrival to actual performance of services.
Our Response:
Thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!
Source: Google
Always professional. Ms. Roxanne at the front desk is the best, always pleasant no matter how busy.
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us!
Source: Google
Great staff. Rapid service!!! Thanks for treating me for my cut!😊🤕🖤
Our Response:
Thank you for your great feedback! We're delighted to hear about our staff's quality care. We'll make sure that they hear your kind words and we wish you all the best!
Source: Google