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This location will NOT do any COVID-19 testing Saturday, Jan. 23 and Sunday, Jan. 24.
COVID-19 Testing Available at Ochsner Urgent Cares
If you require a COVID-19 test for return to school or travel, please call your preferred Ochsner Urgent Care location to check availability and reserve your test. There are limited number of tests available per day.
COVID-19 Community Testing
Testing can help keep people healthy, stop the spread of COVID-19 and help reopen our economy.
To find a COVID-19 Community Testing location near you, click here: www.ochsner.org/testing
Urgent Care
Ochsner Urgent Care - West Bank provides convenient, quality care for a broad spectrum of illnesses and injuries. Our skilled clinicians are ready help you find relief from sore throats, sprains, stomach aches, and a variety of other non-emergent illnesses in a time-efficient, affordable manner.
No Appointment Needed
Providers and staff treat patients six months and older on a walk-in basis.
Convenience of a Neighborhood Clinic, Strength of a System
When you visit Ochsner Urgent Care - West Bank, you receive the support of the entire Ochsner network. Your electronic medical record is accessible to you online and to Ochsner clinicians system-wide, so that we can work efficiently and collaboratively to keep you well.
Record of Excellence
Certified by the Urgent Care Association of America and the recipient of the Joint Commission Gold Seal of Approval, Ochsner Urgent Care has a proven track record of providing superior care.
Occupational Health Offerings
Our dedicated team of Occupational Health specialists offers both preventative and diagnostic treatment to comprehensively attend to your business’s work-related healthcare needs. Click here for a complete listing of Ochsner’s Occupational Health services.
Our Team
Our Urgent Care medical director is Granville Morse, MD.
Our Occupational Health medical director is Rashid Tamimie, MD.
Online Reviews
Our NP was amazing! My 88 yo Granny required a lot of patience and the NP Jeanie was perfect. She was friendly and explained everything so my Granny felt comfortable. I can't say enough about how great of an experience we had. I will 100% bring my Granny here again next time we need urgent help.
Our Response:
Thank you for your kind words, we will make sure they reach our team. Best wishes!
Source: Google
Maria was so kind to me. She didn’t treat me any different when my results came back. Definitely will recommend this urgent care. Thanks again!!!!
Our Response:
Thank you for your kind words, we will make sure they reach our team. Best wishes!
Source: Google
Was great very professional
Our Response:
Thank you so much for this five-star review! We are thrilled to see we provided you with top-notch care.
Source: Google
Good quality, and fast service
Our Response:
Hello, thanks for taking the time to leave us feedback! We’re glad to hear our team provided a great experience. Have a great day!
Source: Google
Thank you , my visit was great . The staff were nice helpful and very caring. Although it was a Sunday they seemed happy to be there and help.
Our Response:
Thanks for taking the time to leave us a compliment! Glad to hear you had a great experience with us and we look forward to seeing you again soon. Have a great day!
Source: Google
I arrived check in. Return to my car 10mln. I was call for my test. My app. was for 11:45 l was finish at 11:30 wondeful
Our Response:
So glad to hear that you had a positive experience with us! Thank you for taking the time to leave us this review.
Source: Google
Everyone at Urgent Care in Marrero were wonderful. They took the time to explain every step along the way to make sure I knew what they were doing and why.
Our Response:
We're very glad to hear it! Our commitment is to our patients well-being. We'll make sure that our team is recognised for their excellent service.
Source: Google
I visited the Ochsner Urgent Care facility on Barataria Blvd yesterday, 01/19/2021. I expected to be rushed because they were treating patients as well as testing, but I was not. The young lady who greeted me was very caring, the intake receptionist was actually jolly (there was no other word) . I sat in my car and waited to be called. The staff who triaged me via phone was thorough and really nice. The NP was very professional and very easy to talk to during my stay. I have to say I was treated very very well. If you are afraid to visit an urgent care facility, I recommend you go to an Ochsner's facility. You will be safe.
Our Response:
Thank you for your kind words. Our staff's knowledge, compassion, and expertise are what make us a trusted healthcare provider. Have a great day!
Source: Google
They are set up very well to reduce patients from being exposed to coronavirus.
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us!
Source: Google
I was glad to be able to get an appt yesterday at urgent care. Only thing was it was long due to other pts ahead of me. I was not able to get an appt with my pcp yesterday. I felt that my illness was not serious enough to go to the ER but I needed my illness to be documented yesterday.
Our Response:
We know how important timeliness is, and we would like to hear more about your experience. Please reach out to us at feedback@ochsner.org, so that we can look into this, and improve our customer service.
Source: Google
The service was awesome service was fast social distance skills was on point Dr's and front desk workers were respectful and helpful at listening to my needs at getting me well thank ya'll
Our Response:
Thank you for taking the time to leave us a review. Our team will be very happy to hear about your great feedback! Have a great day!
Source: Google
They were absolutely thorough, prompt, courteous and professional! I felt welcome and was treated like a person and not a "patient"! I highly recommend and if I need them in the future that will be my location of choice!
Our Response:
We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love.
Source: Google
I went to Ochsner Urgent Care because I fell and landed on my elbow. I had a huge egg on my elbow and a few small abrasions. The receptionist was courteous and friendly. The technician and doctor listened carefully to me. They explained everything to me in a way I could understand. The technician and doctor listened and answered all my questions.
Our Response:
We appreciate the review. Compassion, expertise, and ensuring quality outcomes are core principles of our patient care philosophy. We'll make sure that your great feedback reaches our team. Thank you.
Source: Google
Great initial visit but never was called back after a concern after leaving.
Our Response:
We apologize for any inconvenience it might have caused you. Please reach out to us at feedback@ochsner.org, so that we can look into this, and improve our customer service.
Source: Google