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Urgent Care Update:
Ochsner Urgent Care locations are currently experiencing an uptick in wait times. We appreciate your understanding and patience. If you'd like to see a provider without leaving home, visit ochsner.org/anywhere to start an Ochsner Anywhere Care Virtual Visit.
Find Urgent Care Now
Please note: Find Urgent Care Now is temporarily unavailable due to high patient volumes.
Schedule an urgent care arrival time online with Find Urgent Care Now through the MyOchsner portal or MyChart mobile app.
COVID-19 Testing Available at Ochsner Urgent Cares
If you require a COVID-19 test for return to school or travel, please call your preferred Ochsner Urgent Care location to check availability and reserve your test. There are limited number of tests available per day.
Urgent Care
Ochsner Urgent Care - West Bank provides convenient, quality care for a broad spectrum of illnesses and injuries. Our skilled clinicians are ready help you find relief from sore throats, sprains, stomach aches, and a variety of other non-emergent illnesses in a time-efficient, affordable manner.
No Appointment Needed
Providers and staff treat patients six months and older on a walk-in basis.
Convenience of a Neighborhood Clinic, Strength of a System
When you visit Ochsner Urgent Care - West Bank, you receive the support of the entire Ochsner network. Your electronic medical record is accessible to you online and to Ochsner clinicians system-wide, so that we can work efficiently and collaboratively to keep you well.
Record of Excellence
Certified by the Urgent Care Association of America and the recipient of the Joint Commission Gold Seal of Approval, Ochsner Urgent Care has a proven track record of providing superior care.
Occupational Health Offerings
Our dedicated team of Occupational Health specialists offers both preventative and diagnostic treatment to comprehensively attend to your business’s work-related healthcare needs. Click here for a complete listing of Ochsner’s Occupational Health services.
Our Team
Our Urgent Care medical director is Granville Morse, MD.
Our Occupational Health medical director is Rashid Tamimie, MD.
Online Reviews
We were in and out of there in a flash. My son said the doctor was nice and personable. Her name was Ashley. His first adult visit and seeing a doctor without parental supervision.
Source: Facebook
I have been to this Urgent Care several times,,, and I am extremely satisfied each n every time !! I like that they have implemented an information clerk,,,a triage nurse n then Dr Hider can make an accurate diagnosis. All of the staff is kind, courteous and truly concerned of your immediate health needs. I have recommended this facility to many many people and they have been just as pleased as I am!! I checked in at 11:38 with 5 people ahead of me.... I was seen by the info clerk, triage nurse, Dr Hider, 2 shots,,, waited my shot time for any reactions,,no reactions,,,,went to the pharmacy where my scripts were sent to,,, I was home at 2:25.... just plain EXCELLENT !!!
Source: Facebook
The entire staff was very nice and professional. Even though I do not have an appointment, I was seen rather quickly despite the many patients including myself who was there for getting treated for the Flu.
Source: Facebook
The best Urgent Care in the area! No matter if I am the patient or son, I am confident in their assessment and treatment. The doctors are thorough and patient, listen well, and communicate what you need to know clearly.
Source: Facebook
Very nice staff showed real care for my illness thank you dr hider for your care very much appreciated.
Source: Facebook
I was very well pleased with my treatment. Prompt and excellent service!!!
Source: Facebook
I didn’t like the idea that people for Urgent Care were being turned away, but people for Occupational were not. I saw elderly people with concern being turned away. Troubling to me!
Our Response:
We appreciate you taking the time to leave a review. We'd like to look into the situation you’ve described; please reach out to us at feedback@ochsner.org or if your matter is more urgent give us a call at 844-959-4327. We strive to give the best quality care possible, so we look forward to hearing from you.
Source: Google
Everyone there was very friendly EXCEPT for the receptionist with the short black hair. She has the personality of a rattlesnake and SHOULD NOT be working with the public AT ALL !
Our Response:
Hi, thank you for telling us about your experience. We are very sorry to hear about your recent encounter with our team. Could you please send us an email at feedback@ochsner.org, including your full name and contact information so we can further investigate this matter?
Source: Google
Good Day Staff was great seeing we dealing with convid. They deserve 100 stars
Our Response:
Thank you so much for this five-star review! We are thrilled to see we provided you with top-notch care.
Source: Google
Everyone was nice, but it took a very long time to be seen. I was in for 8:15am it doesn’t open till 9:00am and I didn’t leave till 12:23pm. Ridiculous wait time.
Our Response:
We know how important timeliness is, and we would like to hear more about your experience. Please reach out to us at feedback@ochsner.org, so that we can look into this, and improve our customer service.
Source: Google
Good service, great protection of the patients, wait period a little long due to covid,, everything has changed ,
Our Response:
We know how important timeliness is, and we would like to hear more about your experience. Please reach out to us at feedback@ochsner.org, so that we can look into this, and improve our customer service.
Source: Google
Excellent experience. Staff and Lynda C. Blanchard, Physicians Assistance provided excellent medical services. If she was on her own and not in a urgent care facility; I would make her my Dr. Impressed with this young lady. She listened, provided excellent advice and care.
Our Response:
Thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!
Source: Google
This was my second time using this particular Ochsner Urgent Care. The staff was friendly and I was seen rather quickly. My doctor explained things to me while I was there as to what to expect and do after my visit. Will definitely be using this location again if needed.
Our Response:
Thank you for your great feedback! We're delighted to hear about our staff's quality care. We'll make sure that they hear your kind words and we wish you all the best!
Source: Google