The care that I received was fine while I was there but they sent my prescription to the wrong pharmacy. Once I figured out where it was I realized it was closed. The next day the pharmacy didn't open until 11:00 and I was not able to go at all. I had to make do with over the counter medication and was never able to get my prescription. When I tried to call the clinic next day to have them send it somewhere else there was nobody to speak to. I had to leave a message. No one returned my call.

The NP was amazing and would highly recommend. However the receptionist from yesterday was less than hospitable. We are all wearing masks, therefore mumbling is not an effective form of communication. Don’t get irritated when I ask you to repeat yourself. Again, the medical team was AMAZING! Would highly recommend.

Received excellent care from NP. Although his MA lacked compassion! Went in for sore throat, NP ordered cough meds and mouthwash and MA called it into my closed pharmacy. When I advised that I would like to have written script to take to Walgreens she shrugged and said sorry there is nothing I can do now. The whole point in going to urgent care was to get meds and be able to get some rest.

I would just like to say the service i received here was amazing . The lady at the front desk , kayle i believe , had the most positive attitude and truly made this unfortunate experience better . I waited no more than 10 minutes to get taken to the back and even then the staff were still all helpful and quick .10/10 would recommend

I was feeling poorly when I arrived at Ochsner Urgent Care, and was pleasantly greated as the receptionist took, my copay. The triage nurse who took my vitals was also very pleasant. Lastly, I was seen by the nurse practitioner who made me feel like I was in good hands. She explained my results to me and helped me understand how to take my medicine. Overall my experience was GREAT! 👍

The time to wait was long but fair. The doctor was nice inconsiderate

I was scheduled to go on a cruise on Sunday. I am from Chicago. I didn't have one of my insurance cards on hand. A representative Aisha Johnson went far and beyond to make my experience very memorable. Not only was she professional but very knowledgeable as well as friendly. Aisha has the right attitude and personality to be up front. A lot of time you don't encounter people with all of the above traits who goes the extra mile to make your experience memorable. Thank you Aisha for all your help.

I received wonderful service by all. The staff was friendly and caring. The xray tech took special care because I was in such pain in my back. The PA was professional and supportive. I would recommend them to anyone. It was a good experience.

The Staff is awesome and very polite and friendly and helpful , The time wait is short awesome. Highly recommend , Mrs. Jessica is my rockstar thank you for making my experience fun. God Bless

I got in and out quickly. The doctor and nurse were very thorough. I highly recommend them.

I had a 4:30 appointment and got there at 4:15 and was told to come in to the waiting room and have a seat. All the other people in the room went in before I was taken. I asked what was my appointment for and was told to get a slot. I know I must have had a slot before all the people that was in the room because I was there at 1:30 and they told me I could get in at 4:30. So having an appointment was no help. I didn’t get in to the doctor room until after 5 and after having a X-ray I had to wait until they sent it to the big hospital to get it read I didn’t leave until after 7pm

Friendly staff

I was treated with utmost courtesy, patience and dignity even though it was an extremely busy time for them. They did not “hurry me” through the visit, listened to my issues and checked me out thoroughly. It may have been an urgent care facility, but you would have thought it was my own physician’s office. Hats off to a very efficient, courteous and professional staff.

I had an awesome experience here today. I came in for testing and Aisha J. at the front desk was VERY hospitable, friendly, and tailored our care to our needs. She made us feel at ease, which was much needed considering our situation. After filling out paperwork, we were called back almost immediately by Kaylee D. who did our testing. She also made us feel at ease since we hadn't taken a test like that before. She was thorough and got to know us before the procedure, reassured us, and was very compassionate in her care. These two staff members in particular were awesome! The other staff we interacted with like the security guard (didn't get his name) went above and beyond. Thank you! I highly recommend this location!

On Christmas Eve I had to go to Urgent Care😩. I was truly blessed to be in the loving and tender care of Dr. Joel K. Vincent and the entire team members. I appreciate how I was greeted upon walking into the clinic, the loving friendly and compassion of the front desk clerk who checked me in. The kind and compassionate triage nurses who took my information and performed my vitals. As well as the loving and compassionate nurses who administered both my steroid shots and breathing treatment. Also the loving and compassionate X-Ray technician who was very patient with me while I prepared to get my chest X-ray. The other loving and caring nurse who came to check in on me after I felt dizzy. Dr. Joel and his staff members were amazingly friendly, filled with so much love and compassion. They definitely went beyond the call of duty taking care of me, during my visit at the Ocshner Urgent Care & Occupational Health Clinic in Marrero, La. I'm forever grateful and thankful for receiving excellent customer services... Thank You, & God Bless Each & Everyone Of You!

I couldn’t even get through to any other urgent care for a COVID test but they managed to squeeze me in before closing! Everyone was super nice. Roxanne, Leslie, and I think her name was Terry were all so nice to me. I felt horrible but they managed to check me in and out very quickly. Thanks guys!

The staff was very caring and attentive. It was my best experience at an Urgent Care!!

A very welcoming environment that have a very friendly and helpful staff. From initial arrival to actual performance of services.