What services are offered at Ochsner urgent care clinics?

We offer a wide range of services at urgent care. We provide COVID-19 tests, flu testing and flu shots. We also treat: Abdominal pain Diarrhea Headaches Minor cuts and bruises Nausea Sexually transmitted infections Skin rashes Sprains and strains Urinary tract infections Vomiting If you are experiencing symptoms of a heart attack, such as chest pain, difficulty breathing and left arm pain/numbness, do not go to an urgent care location. Call 911 or go directly to your nearest hospital emergency room.

Get the Right Care

Get the Right Care, at the Right Place

Match your symptoms to the right location for the care you need, in person or virtually. Our Ochsner urgent care, primary care and emergency care locations are conveniently located for you across the following areas: greater New Orleans, Northshore, Slidell, Hammond, Bogalusa, Bayou region, River region, Baton Rouge, Lafayette, Lake Charles, Shreveport and Monroe, Louisiana; Diamondhead, Bay St. Louis and Gulfport, Mississippi; Pensacola, Florida; and Hilton Head, South Carolina. We’re committed to bringing expert medical care closer to the communities we serve, so help is always within reach when you need it most.

Check Symptoms & Get Care

Primary Care

Your primary care provider should be your first choice for care for acute and chronic illnesses because he or she is familiar with your medical history. Primary care offers comprehensive and continuous care.

Our Ochsner primary care locations are conveniently located across Louisiana and Mississippi, including the following areas Greater New Orleans, Northshore, Bayou region, River region, Baton Rouge, Lafayette, Lake Charles, North Louisiana, the Mississippi Gulf Coast, Pensacola, Florida and Hilton Head, South Carolina.

Headaches
Annual checkups
Immunizations
High blood pressure
High cholesterol
High blood sugar
Non-life-threatening allergic reactions.
Minor burns or injuries
Mild asthma*
Mild to moderate stomach aches*
Diabetes
Arthritis and joint pain
Anxiety and depression
Fatigue
Unexplained weight loss or gain
Back pain
Acid reflux
Management of all chronic diseases
Difficulty sleeping
Constipation
Disease screenings (cholesterol, diabetes, etc.)
Physicals
Medication refills

Of course, your primary care provider can always help treat shorter-term non-threatening illnesses including:

Cold, cough, flu, sinus problems, fever
Upper respiratory symptoms
Ear infections
Urinary symptoms

During a virtual visit, you and your provider will meet using video within MyOchsner on a smartphone, tablet or computer. Your provider can answer any questions you have, address your healthcare needs and adjust your medications if needed. Schedule a primary care virtual visit in MyOchsner for conditions such as:

Headaches
Low back pain
Annual checkups
Immunizations
Chronic disease management*
High blood pressure
High cholesterol
High blood sugar
Nonlife-threatening allergic reactions*
Minor burns or injuries
Mild asthma*
Mild to moderate stomach aches*
Nonlife-threatening allergic reactions
Rashes or other skin irritations*
Mild to moderate chest pain*

With an E-Visit Message, you can provide symptoms or information about your condition through a detailed questionnaire in MyOchsner. Once submitted, your responses are shared with your care team, who use that information along with your personal medical history to determine a diagnosis and recommend a course of action. Ochsner currently offers E-Visit Messages to primary care patients for non-urgent or chronic care needs including:

ADHD
Anxiety/depression
Asthma/COPD*
Back pain
Diabetes
Emergency Department/Surgery discharge follow-up
Heartburn
High blood pressure
Hyperlipidemia
Motion sickness/vertigo
Nausea/vomiting/diarrhea
Rash symptoms*
Red eye
Sinus/cough/sore throat
Urinary problems/UTIs
Vaginal discharge/irritation
Weight management

*Further testing may be needed to confirm above illness.

Urgent Care

Ochsner Urgent Care offers prompt, immediate care for non-emergency illnesses and injuries when you need it most. Whether it’s after regular hours, on weekends or even during holidays, our walk-in clinics are here to provide support when your primary care provider isn’t available. Serving patients aged 6 months and older, we ensure accessible, high-quality care for a wide range of conditions.

Our Ochsner Urgent Care clinics are conveniently located across Louisiana and Mississippi, including the following areas Greater New Orleans, Northshore, Houma, Baton Rouge, Lafayette, Lake Charles, North Louisiana and the Mississippi Gulf Coast.

If you are unable to see your primary care physician or need immediate attention, you can visit an urgent care for:

Upper respiratory symptoms including, sore throat, ear pain, cold, cough, flu, sinus problems, fever
Eye irritation or pink eye
Genito urinary complaints
Urinary tract infection
STD evaluation and testing with confirmatory labs ** as deemed necessary by the evaluation
Rashes and minor burns
Sutures for lacerations
Abscess
Insect and animal bites
Simple sprains, strains and possible breaks (fractures)
Minor head injury
Nausea, vomiting and diarrhea
Mild abdominal pain
Mild asthma attack
Migraine or mild headache
Allergic reactions or allergies
TB testing
Tetanus and Flu immunization
Physicals (sports and pre-employment*)
Work related injuries
Medication refills ** as deemed necessary by the evaluation
Point of care testing for Flu, COVID, RSV, Strep, Mono, Urine Analysis, urine pregnancy test ** as deemed necessary by the evaluation
Simple X-rays *** check site for availability
DOT exams ***check site for availability
NON- LIFETHREATENING situations * if you are experiencing symptoms that may require immediate hospitalization please dial 911 or head to the emergency room.

Urgent care is considered a walk-in clinic since you do not need an appointment to visit an urgent care. Urgent care providers and staff treat patients six months and older on a walk-in basis.

Ochsner Connected Anywhere has on-demand urgent care virtual visits available 24/7 and can be used for the following:

Simple medical advice
Coughs, colds and sore throats*
Earaches*
Rashes or other skin irritations*
Minor injuries
Eye irritation or pink eye
Minor insect and animal bites
Mild genito urinary complaints
Minor burns, sunburns and heat ailments
Nonlife-threatening allergic reactions*
Fevers or flu-like symptom
COVID and Flu oral therapy
Medication refills

*Further testing may be needed to confirm above illness.

Emergency Care

Our team of providers treat injuries and illnesses that are emergency conditions and life-threatening. Our emergency rooms are open 24 hours a day, seven days a week to treat anyone seeking emergency care.

Our Ochsner emergency rooms are located across Louisiana and Mississippi, including the following areas Greater New Orleans, Northshore, Bayou region, River region, Baton Rouge, Lafayette, North Louisiana and the Mississippi Gulf Coast.

Treatment for severe and life-threatening conditions. Visit an emergency room for:

Severe chest pain
Severe or uncontrollable bleeding
Severe asthma attack/difficulty breathing
Heart palpitations
Severe head trauma
Loss of consciousness or fainting
Broken bone (with deformity or open wound)
Seizures
Severe headache
Weakness, slurred speech or confusion
Major head injuries
Severe allergic reaction
Sudden vision loss or impairment
Severe abdominal pain
Severe dehydration
Severe burns
Severe pain suicidal or homicidal thoughts

FAQs

Primary care physicians include internal medicine doctors, family medicine physicians and general pediatricians. All three types are similar in that they focus on care, diagnosis and treatment. However, they differ in who they treat. Internal medicine doctors typically treat patients 18 years and older. General pediatricians provide primary care for children from infancy to 18 years of age. As the name suggests, family medicine specialists treat the whole family (children and adults).

The field of primary care has expanded to include preventive medicine, screenings and population health for common conditions like hypertension and diabetes. Our clinics are configured as a medical home that includes non-physician practitioners, behavioral health specialists, diabetes educators and dietitians.

We offer a wide range of services at urgent care. We provide COVID-19 tests, flu testing and flu shots. We also treat:

Abdominal pain
Diarrhea
Headaches
Minor cuts and bruises
Nausea
Sexually transmitted infections
Skin rashes
Sprains and strains
Urinary tract infections
Vomiting

If you are experiencing symptoms of a heart attack, such as chest pain, difficulty breathing and left arm pain/numbness, do not go to an urgent care location. Call 911 or go directly to your nearest hospital emergency room.

Our wait times vary by location. Our goal is to get patients in and out within 45 minutes. However, if we are busy, your wait time may be longer.

Not necessarily. The emergency team makes every effort to evaluate patients as soon as they arrive.

Sometimes, there are more patients in the emergency room than there are beds available. If a bed isn’t available, the emergency team might talk to patients in different locations like triage or small rooms. They also might use virtual technology called “TeleTriage” to make sure patients are safe and get their treatment started while they wait for a bed.