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Get the Right Care

Nurse tests child with a mouth swab
Nurse tests child with a mouth swab

Get the Right Care, at the Right Place

Match your symptoms to the right location for the care you need, in person or virtually. Our Ochsner urgent care, primary care and emergency care locations are conveniently located for you across the following areas: greater New Orleans, Northshore, Slidell, Hammond, Bogalusa, Bayou region, River region, Baton Rouge, Lafayette, Lake Charles, Shreveport and Monroe, Louisiana; Diamondhead, Bay St. Louis and Gulfport, Mississippi; Pensacola, Florida; and Hilton Head, South Carolina. We’re committed to bringing expert medical care closer to the communities we serve, so help is always within reach when you need it most.

Check Symptoms & Get Care

Primary Care

Your primary care provider should be your first choice for care for acute and chronic illnesses because he or she is familiar with your medical history. Primary care offers comprehensive and continuous care.

Our Ochsner primary care locations are conveniently located across Louisiana and Mississippi, including the following areas Greater New Orleans, Northshore, Bayou region, River region, Baton Rouge, Lafayette, Lake Charles, North Louisiana, the Mississippi Gulf Coast, Pensacola, Florida and Hilton Head, South Carolina.

  • Headaches
  • Annual checkups
  • Immunizations
  • High blood pressure
  • High cholesterol
  • High blood sugar
  • Non-life-threatening allergic reactions.
  • Minor burns or injuries
  • Mild asthma*
  • Mild to moderate stomach aches*
  • Diabetes
  • Arthritis and joint pain
  • Anxiety and depression
  • Fatigue
  • Unexplained weight loss or gain
  • Back pain
  • Acid reflux
  • Management of all chronic diseases
  • Difficulty sleeping
  • Constipation
  • Disease screenings (cholesterol, diabetes, etc.)
  • Physicals
  • Medication refills

Of course, your primary care provider can always help treat shorter-term non-threatening illnesses including:

  • Cold, cough, flu, sinus problems, fever
  • Upper respiratory symptoms
  • Ear infections
  • Urinary symptoms

During a virtual visit, you and your provider will meet using video within MyOchsner on a smartphone, tablet or computer. Your provider can answer any questions you have, address your healthcare needs and adjust your medications if needed. Schedule a primary care virtual visit in MyOchsner for conditions such as:

  • Headaches
  • Low back pain
  • Annual checkups
  • Immunizations
  • Chronic disease management*
  • High blood pressure
  • High cholesterol
  • High blood sugar
  • Nonlife-threatening allergic reactions*
  • Minor burns or injuries
  • Mild asthma*
  • Mild to moderate stomach aches*
  • Nonlife-threatening allergic reactions
  • Rashes or other skin irritations*
  • Mild to moderate chest pain*

With an E-Visit Message, you can provide symptoms or information about your condition through a detailed questionnaire in MyOchsner. Once submitted, your responses are shared with your care team, who use that information along with your personal medical history to determine a diagnosis and recommend a course of action. Ochsner currently offers E-Visit Messages to primary care patients for non-urgent or chronic care needs including:

  • ADHD
  • Anxiety/depression
  • Asthma/COPD*
  • Back pain
  • Diabetes
  • Emergency Department/Surgery discharge follow-up
  • Heartburn
  • High blood pressure
  • Hyperlipidemia
  • Motion sickness/vertigo
  • Nausea/vomiting/diarrhea
  • Rash symptoms*
  • Red eye
  • Sinus/cough/sore throat
  • Urinary problems/UTIs
  • Vaginal discharge/irritation
  • Weight management

*Further testing may be needed to confirm above illness.

Urgent Care

Ochsner Urgent Care offers prompt, immediate care for non-emergency illnesses and injuries when you need it most. Whether it’s after regular hours, on weekends or even during holidays, our walk-in clinics are here to provide support when your primary care provider isn’t available. Serving patients aged 6 months and older, we ensure accessible, high-quality care for a wide range of conditions. 

Our Ochsner Urgent Care clinics are conveniently located across Louisiana and Mississippi, including the following areas Greater New Orleans, Northshore, Houma, Baton Rouge, Lafayette, Lake Charles, North Louisiana and the Mississippi Gulf Coast. 

If you are unable to see your primary care physician or need immediate attention, you can visit an urgent care for:

  • Upper respiratory symptoms including, sore throat, ear pain, cold, cough, flu, sinus problems, fever
  • Eye irritation or pink eye
  • Genito urinary complaints
  • Urinary tract infection
  • STD evaluation and testing with confirmatory labs ** as deemed necessary by the evaluation
  • Rashes and minor burns
  • Sutures for lacerations
  • Abscess
  • Insect and animal bites
  • Simple sprains, strains and possible breaks (fractures)
  • Minor head injury
  • Nausea, vomiting and diarrhea
  • Mild abdominal pain
  • Mild asthma attack
  • Migraine or mild headache
  • Allergic reactions or allergies
  • TB testing
  • Tetanus and Flu immunization
  • Physicals (sports and pre-employment*)
  • Work related injuries
  • Medication refills ** as deemed necessary by the evaluation
  • Point of care testing for Flu, COVID, RSV, Strep, Mono, Urine Analysis, urine pregnancy test ** as deemed necessary by the evaluation
  • Simple X-rays *** check site for availability
  • DOT exams ***check site for availability
  • NON- LIFETHREATENING situations * if you are experiencing symptoms that may require immediate hospitalization please dial 911 or head to the emergency room.

Urgent care is considered a walk-in clinic since you do not need an appointment to visit an urgent care. Urgent care providers and staff treat patients six months and older on a walk-in basis.

Ochsner Connected Anywhere has on-demand urgent care virtual visits available 24/7 and can be used for the following:

    • Simple medical advice
    • Coughs, colds and sore throats*
    • Earaches*
    • Rashes or other skin irritations*
    • Minor injuries
    • Eye irritation or pink eye
    • Minor insect and animal bites
    • Mild genito urinary complaints
    • Minor burns, sunburns and heat ailments
    • Nonlife-threatening allergic reactions*
    • Fevers or flu-like symptom
    • COVID and Flu oral therapy
    • Medication refills

    *Further testing may be needed to confirm above illness.

    Emergency Care

    Our team of providers treat injuries and illnesses that are emergency conditions and life-threatening. Our emergency rooms are open 24 hours a day, seven days a week to treat anyone seeking emergency care.

    Our Ochsner emergency rooms are located across Louisiana and Mississippi, including the following areas Greater New Orleans, Northshore, Bayou region, River region, Baton Rouge, Lafayette, North Louisiana and the Mississippi Gulf Coast. 

    Treatment for severe and life-threatening conditions. Visit an emergency room for:

    • Severe chest pain
    • Severe or uncontrollable bleeding
    • Severe asthma attack/difficulty breathing
    • Heart palpitations
    • Severe head trauma
    • Loss of consciousness or fainting
    • Broken bone (with deformity or open wound)
    • Seizures
    • Severe headache
    • Weakness, slurred speech or confusion
    • Major head injuries
    • Severe allergic reaction
    • Sudden vision loss or impairment
    • Severe abdominal pain
    • Severe dehydration
    • Severe burns
    • Severe pain suicidal or homicidal thoughts

    FAQs

    Primary care physicians include internal medicine doctors, family medicine physicians and general pediatricians. All three types are similar in that they focus on care, diagnosis and treatment. However, they differ in who they treat. Internal medicine doctors typically treat patients 18 years and older. General pediatricians provide primary care for children from infancy to 18 years of age. As the name suggests, family medicine specialists treat the whole family (children and adults).

    The field of primary care has expanded to include preventive medicine, screenings and population health for common conditions like hypertension and diabetes. Our clinics are configured as a medical home that includes non-physician practitioners, behavioral health specialists, diabetes educators and dietitians.

    We offer a wide range of services at urgent care. We provide COVID-19 tests, flu testing and flu shots. We also treat:

    • Abdominal pain
    • Diarrhea
    • Headaches
    • Minor cuts and bruises
    • Nausea
    • Sexually transmitted infections
    • Skin rashes
    • Sprains and strains
    • Urinary tract infections
    • Vomiting

    If you are experiencing symptoms of a heart attack, such as chest pain, difficulty breathing and left arm pain/numbness, do not go to an urgent care location. Call 911 or go directly to your nearest hospital emergency room.

    Our wait times vary by location. Our goal is to get patients in and out within 45 minutes. However, if we are busy, your wait time may be longer.

    Not necessarily. The emergency team makes every effort to evaluate patients as soon as they arrive.

    Sometimes, there are more patients in the emergency room than there are beds available. If a bed isn’t available, the emergency team might talk to patients in different locations like triage or small rooms. They also might use virtual technology called “TeleTriage” to make sure patients are safe and get their treatment started while they wait for a bed.

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