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Get the Right Care

Nurse tests child with a mouth swab
Nurse tests child with a mouth swab

Get the Right Care, at the Right Place

Match your symptoms to the right location for the care you need, in person or virtually.

Check Symptoms & Get Care

Primary Care

Your primary care provider should be your first choice for care for acute and chronic illnesses because he or she is familiar with your medical history. Primary care offers comprehensive and continuous care.

  • Headaches
  • Annual checkups
  • Immunizations
  • High blood pressure
  • High cholesterol
  • High blood sugar
  • Non-life-threatening allergic reactions.
  • Minor burns or injuries
  • Mild asthma*
  • Mild to moderate stomach aches*
  • Diabetes
  • Arthritis and joint pain
  • Anxiety and depression
  • Fatigue
  • Unexplained weight loss or gain
  • Back pain
  • Acid reflux
  • Management of all chronic diseases
  • Difficulty sleeping
  • Constipation
  • Disease screenings (cholesterol, diabetes, etc.)
  • Physicals
  • Medication refills

Of course, your primary care provider can always help treat shorter-term non-threatening illnesses including:

  • Cold, cough, flu, sinus problems, fever
  • Upper respiratory symptoms
  • Ear infections
  • Urinary symptoms

If you aren’t sure what to do, online virtual visits are a convenient way to quickly connect with a licensed healthcare provider. MyOchsner virtual visits are used for comprehensive and continuous care with your established provider group. Virtual visits give you 24/7 access to care and can be a good substitute for a brick-and-mortar urgent care when you are extremely contagious, in a hurry, or unable to travel.

Using your smartphone, tablet or computer, you can speak directly with a doctor who will assess your symptoms and give you a recommendation or if necessary, a prescription for certain conditions. Schedule a virtual visit for:

  • Headaches
  • Low back pain
  • Annual checkups
  • Immunizations
  • Chronic disease management*
  • High blood pressure
  • High cholesterol
  • High blood sugar
  • Nonlife-threatening allergic reactions*
  • Minor burns or injuries
  • Mild asthma*
  • Mild to moderate stomach aches*
  • Nonlife-threatening allergic reactions
  • Rashes or other skin irritations*
  • Mild to moderate chest pain*

Urgent Care

Outside of regular office hours or extended hours, the same acute, non-life-threatening illnesses or injuries that you may normally go to your primary care provider for can also be treated at an urgent care facility. An urgent care facility can give you immediate medical attention for common illnesses usually without an appointment or long wait.

If you are unable to see your primary care physician or need immediate attention, you can visit an urgent care for:

  • Upper respiratory symptoms including, sore throat, ear pain, cold, cough, flu, sinus problems, fever
  • Eye irritation or pink eye
  • Genito urinary complaints
  • Urinary tract infection
  • STD evaluation and testing with confirmatory labs ** as deemed necessary by the evaluation
  • Rashes and minor burns
  • Sutures for lacerations
  • Abscess
  • Insect and animal bites
  • Simple sprains, strains and possible breaks (fractures)
  • Minor head injury
  • Nausea, vomiting and diarrhea
  • Mild abdominal pain
  • Mild asthma attack
  • Migraine or mild headache
  • Allergic reactions or allergies
  • TB testing
  • Tetanus and Flu immunization
  • Physicals (sports and pre-employment*)
  • Work related injuries
  • Medication refills ** as deemed necessary by the evaluation
  • Point of care testing for Flu, COVID, RSV, Strep, Mono, Urine Analysis, urine pregnancy test ** as deemed necessary by the evaluation
  • Simple X-rays *** check site for availability
  • DOT exams ***check site for availability
  • NON- LIFETHREATENING situations * if you are experiencing symptoms that may require immediate hospitalization please dial 911 or head to the emergency room.

Urgent care is considered a walk-in clinic since you do not need an appointment to visit an urgent care. Urgent care providers and staff treat patients six months and older on a walk-in basis.

Ochsner Connected Anywhere has on-demand urgent care virtual visits available 24/7 and can be used for the following:

    • Simple medical advice
    • Coughs, colds and sore throats*
    • Earaches*
    • Rashes or other skin irritations*
    • Minor injuries
    • Eye irritation or pink eye
    • Minor insect and animal bites
    • Mild genito urinary complaints
    • Minor burns, sunburns and heat ailments
    • Nonlife-threatening allergic reactions*
    • Fevers or flu-like symptom
    • COVID and Flu oral therapy
    • Medication refills

    *Further testing may be needed to confirm above illness.

    Emergency Care

    Our team of providers treat injuries and illnesses that are emergency conditions and life-threatening. Our emergency rooms are open 24 hours a day, seven days a week to treat anyone seeking emergency care.

    Treatment for severe and life-threatening conditions. Visit an emergency room for:

    • Severe chest pain
    • Severe or uncontrollable bleeding
    • Severe asthma attack/difficulty breathing
    • Heart palpitations
    • Severe head trauma
    • Loss of consciousness or fainting
    • Broken bone (with deformity or open wound)
    • Seizures
    • Severe headache
    • Weakness, slurred speech or confusion
    • Major head injuries
    • Severe allergic reaction
    • Sudden vision loss or impairment
    • Severe abdominal pain
    • Severe dehydration
    • Severe burns
    • Severe pain suicidal or homicidal thoughts

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